Roll Right Garage Doors Limited  Reviews 342

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 60 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient and professional service, highlighting the quick installation times and the tidy work of the fitters. Many people appreciate the polite and friendly staff who are knowledgeable and explain the product's operation thoroughly. The product itself is often described as good quality, enhancing the appearance and security of homes. However, some customers also noted issues with communication, experiencing delays in receiving quotes or responses to inquiries. A few other people also felt that after-sales service and repair support could be difficult to obtain, with unreturned calls and missed appointments.

What people talk about most

Service

Consumers find service to be positive, with many reviewers highlighting the professionalism and efficiency of... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, efficiency, and... See more

Product

Customers had positive experiences with the product, often describing it as great quality and professionally... See more

Quality

Customers consistently note ambiguous experiences with quality, with many praising the good quality product,... See more

Customer communications

Users describe negative interactions with contact, with many reviewers expressing frustration and agitation... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Completed removing old door, fitted new door just over 2 hours,left everything tidy explained operation. Great job, recomend Bryn and assistant fitter 100% Would and will recomend these fitters and c... See more

Company replied

Rated 5 out of 5 stars

Very good service Only 1 problem installation date 17/07/25 waiting in all day rang and emailed heard nothing back then next day fitter arrived and did a really good job Still not heard back poor... See more

Rated 5 out of 5 stars

Very professional, came round quickly to quote with good explanation of extras. Good lead time to installation. Installers were very polite and know what they're doing, quickly installed and cleared u... See more

Rated 5 out of 5 stars

Lovely set of lads, turned up set everything out, kept everything clean fitted the garage door then spent time showing me how the remote worked and how you could also use the swith in the garage, defo... See more


Company details

  1. Garage Door Supplier

Written by the company

Based in Market Weighton, near Beverley, we manufacture and install electric roller shutter garage doors. We cover most of the UK, taking pride in our great products, great workmanship and great Prices!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

342 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Garage door

All looks good. All left tidy so we'll see how it goes over the next few months

July 26, 2024
Unprompted review
Rated 5 out of 5 stars

2 year warranty, 2 hour fitting.

Byrn came and surveyed listened to my requirtand delivered on the agreed day and time. Fitting for a door took about 2 hours, all rubbish removed and left tidy. If I had another garage I would have them back again. Plus a 2 year warranty!

July 23, 2024
Unprompted review
Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish. Came and completed 2nd survey due to my change of mind with no qualms despite long travel for the guys. Fitters arrived as planned, fitted 2 doors in next to no time. Polite, neat and did a great job and great value for money compared to other companies that quoted. Would definitely recommend.

July 23, 2024
Unprompted review
Rated 5 out of 5 stars

Just really great service from…

Just really great service from beginning to end, easy to arrange a survey, all the details were explained and the install was on time, quick and done professionally!

July 17, 2024
Unprompted review
Rated 5 out of 5 stars

Would recommend this company to anyone.

Would recommend this company to anyone.
First class efficient service.
Any queries I've had, have been resolved to a first class status.
Just had some new slats replaced by Josh on my garage door, which I had previously purchased from Roll Right a few years ago, but had been damaged from a re-roof job and the replacement slats where installed in super fast time.

July 6, 2024
Unprompted review
Rated 5 out of 5 stars

Fitters excellent office let the side down

Really efficient service from the lads out and about. Head office could have kept us better informed we had to ring to find out what time of day it would be and that the lads would ring on the way. We were told at survey that head office would ring with definite time and both these phone call never happened. Not the end of the world but gave a little doubt as whether they would turn up.
They did and can't fault the work which is the main thing . Thankyou!

June 28, 2024
Unprompted review
Rated 5 out of 5 stars

Perfect from survey to fitting

Perfect from survey to fitting, very pleased with the service from this company.
The door is excellent, very clean and tidy fitters.
Arrived and fitted in just over 1 hour.
Would highly recommend this company.

June 27, 2024
Unprompted review
Rated 5 out of 5 stars

First class work

Team attended site in less than 24 hrs,and at the time booked it took them 30 minutes despite the door being jammed solid,and the price was very competitive would recommend them wholeheartedly

June 11, 2024
Unprompted review
Rated 5 out of 5 stars

Great Job

Great job, great set of lads, Great communication, the garage door works very well and looks great,
So yeah all Great

June 25, 2024
Unprompted review
Rated 5 out of 5 stars

I went to their Workshop to view the…

I went to their Workshop to view the product and was impressed. After being measured up we agreed a date and the installer Bryne and his mate completed the job in just over an hour. Very pleased with the product . Thank you Rollright.

June 19, 2024
Unprompted review
Rated 1 out of 5 stars

No Show

Had an appointment where the person was unable to attend, so understood the issue and rebooked for the following week.
The following week - A person called after the advised time, said they couldn’t come till early evening, which was clashing with a scheduled appointment for my child that couldn’t be changed.
Then again rebooked
The 3rd week - this time a “no show!!!!” Not even a call?!?!? Poor customer service well actually NO customer service.

June 7, 2024
Unprompted review
Rated 5 out of 5 stars

New garage doors look fab

Quality neat and tidy job. Lads very polite and happy with the result, they look great. Only fitted today but first impressions very good.

June 6, 2024
Unprompted review

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