Rollychic Reviews 434

TrustScore 1 out of 5

1.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

They took my money for a hitch coupler I ordered and never sent it to me. Someone named Julia from the company initially responded to my email and asked me to be patient. That was at least two months... See more

Rated 1 out of 5 stars

I ordered a toe separator for bunion correction, paid $38 and it is way too big for my toes and most uncomfortable to wear because of the size. I have purchased similar inserts and they were the righ... See more

Rated 1 out of 5 stars

This company is absolutely disgusting! I echo every review here... Product is junk, they steal your money, and won't honor their return policy. The shoes I received were damaged and they still wou... See more

Rated 1 out of 5 stars

I have been waiting 6 weeks...and now I have been reading about exactly this type of company using photos of quality products lifted from legit websites to get you to buy their merchandise and then th... See more

1.0

Bad

TrustScore 1 out of 5

434 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

This company doesn't even deserve one…

This company doesn't even deserve one star!! I ordered boots from them and asked for a refund after over 3 months of waiting for the delivery. They wouldn't refund and now I'm in a back and forth email war with them. The item pictured on their website doesn't even come close to the item I finally received!
SAVE YOUR MONEY AND DON'T ORDER FROM THEM!!

January 19, 2020
Unprompted review
Rated 1 out of 5 stars

Screwed over like everyone else

Screwed over like everyone else. PayPal is an active partner by requiring proof that the item was mailed AND received by the seller. My request to have the company looked at for fraud went unanswered.

January 18, 2020
Unprompted review
Rated 1 out of 5 stars

It would be no stars

It would be no stars, I wish I could load up photos! They are of very poor, cheap and nasty quality and do not even resemble the boots I received! The sole is so thin you can feel every piece of grit, The colour was no where near their pic!
DO NOT BUY

January 18, 2020
Unprompted review
Rated 1 out of 5 stars

Horrible customer service

Horrible customer service! Took over 2 months to get my boots! When I got them they were so poorly made they were falling apart. Will never order again.

January 18, 2020
Unprompted review
Rated 1 out of 5 stars

Pure fraud

Pure fraud sell you one thing you get horrible nasty awful things in return and no return label and they are doing this in several company names I did pay for them through PayPal and opened a claim but because the seller responded even though it took three months to get the boots and in the end they gave me 8 days to return them to China which would have cost me more money then what i paid for the boots which means double with no boots :(

January 17, 2020
Unprompted review
Rated 1 out of 5 stars

SCAM

SCAM! SCAM! Wish I would have read reviews of the company before I bought the boots. I waited 3 months for them to get here and then they were so thin that they were like wearing a sock and I could not zip them over my calf. I have emailed them back and forth for weeks and they will not refund me. SCAM!

January 17, 2020
Unprompted review
Rated 1 out of 5 stars

BEWARE !!!! THIEVES , LIARS....SCAM

bought a pair of boots for christmas , took 2 months to get here(43.98$). THEY ARE TERRIBLE CLOWN BOOTS, TOTALLY UNWEARABLE!!!!!!!! COMPANY STARTED AT 5$ GIFT CARD NOW UP TO AN$8 GIFT CARD. WHAT A RIPOFF,,, PAY PAL WON'T HELP ,,, I FILED A CLAIM ,,,, THEY SAID SEND BACK FOR REFUND.... FIRST ITS ABOUT $40 TO SHIP BACK ,,, FOR A $3.98 REFUND ???????? THEN NOT SURE I WOULD EVEN GET THAT!!!!! THIEVING , LYING COMPANY.....DON'T EVER BUY FROM THEM

January 17, 2020
Unprompted review
Rated 1 out of 5 stars

Absolutely horrific

Absolutely horrific. Their quality is so extremely poor, even the thrift store won’t take these boots. They refuse to refund your money, after consistent emails daily, they are only willing to give me $8US our of $80!! I bought two pairs...such a rip off!!!

January 17, 2020
Unprompted review
Rated 1 out of 5 stars

If I could zero stars I would

If I could zero stars I would. Do not order these boots. They are a joke and now I can't get a refund. I sent multiple emails to them to cancel the order before it had shipped. They just sent emails back stating my order is top priority and will be shipped as soon as possible. Now, three months later, I have received one pair out of two, bad quality and can't get a refund and now my emails won't go through.

January 17, 2020
Unprompted review
Rated 1 out of 5 stars

I'd give zero stars if I could

I'd give zero stars if I could. Ordered two pairs, one black, one brown. Neither look ANYthing like the photos, not to mention it took over 3 months to get them. They were packed very poorly, and though I used their sizing chart, they're too small (not like I'd wear them anyway...). Shoddy product, bad customer service. NEVER AGAIN.

January 16, 2020
Unprompted review
Rated 1 out of 5 stars

Absolute train wreck

Absolute train wreck just like everybody else. The boots that came were nothing like the website. Paper thin shiny vinyl rolled up in a plastic bag from China, cheap Rubber Sole shaped nothing like a cowboy boot, no detailed stitching, no liner, and it took two months to arrive. I asked for a refund and they declined, and when I disputed with PayPal they sided with the vendor. I feel PayPal is just as complicit and I will be deleting my account with them as well.

January 16, 2020
Unprompted review
Rated 1 out of 5 stars

This company is such a rip off

This company is such a rip off. Rollychic is a fraudulent company. I paid $156 for 4 pairs of boots in October 2018. I have yet to receive anything from them. So many other people are receiving a pile of plastic crap that come from China and smells like crap. DO NOT BUY ANYTHING FROM rollychic. RIPOFF

January 16, 2020
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY!! DISHONEST!!!

TERRIBLE service! DISHONEST! Said they will do hassle free returns but 2 months later I am still haggling to get my refund. They sent me the wrong color to start with and they are also hideous looking boots. Nothing like the pictures. I also ordered brown and got orange. They smell terrible. I asked to return them because they sent me the wrong color. They told me shipping would be too expensive but would “apply” for a refund. What ever that means. They keep offering me $5 or $6 gift card refund and not even half the amount I paid for them. I paid $37 plus shipping. Took 2 months to get them. So going on a total of 4 months now I have cheaply made boots and no refund still. I asked for the return address they said China but here’s $6 to say we are sorry. I have never had such insulting service. You buy a product with expectations of at the very least the images provided, but in the event something may be wrong you are given “hassle free” returns. This company is dishonest and it’s beyond a hassle. It’s exhausting. I have 30+ emails back and forth just trying to get my money back. So frustrating. Rant over... don’t buy from this company.

January 15, 2020
Unprompted review
Rated 1 out of 5 stars

Top Notch CRAPPY SCAMMER PRODUCT

Top Notch CRAPPY SCAMMER PRODUCT.. Not as described... Ordered 2 pairs of boot in October, got them in January. Cheap made of plastic or cheap vinyl, smells like either tires, shellac or an old 1970's Volkswagon. The Red pair is Burgandy, the Blue pair is a Bluish Magenta color, the souls are glued on, the decorative zippers on both color boots are different zippers, the decor on the gold studs on each color of boots are different.. Oh yeah and the foot part of the boot pops like there is cardboard in it. And for the kicker....They were shipped in a Gray plastic shirt bag like you get from Amazon, stuffed in my mail box... The foot part is permanently bent and curved upward. Did I mention they stink to High Hell???? Also, on the label on the outside package states that the US value is $10.00!!! Yes $10.00!!!! CRAPPY, Smelly, cheap made, Scammer product!!!!! Any Potential buyer, Run Like Hell!!!! Don't Buy!!!!!! Scammers!!!!!!

January 15, 2020
Unprompted review
Rated 1 out of 5 stars

Ordered 2 pairs of boots

Ordered 2 pairs of boots, which took months to get here. The boots sent are not the boots they advertised. They are poorly made plastic boots that are coming apart at the seams upon arrival. The boots are not the right size. They are very small. I emailed the company only to find that this is an Asian company. I paid $73.00. They will not refund or let me return them. They said to give them to another family member. Then they offered a $3 gift card as consolation! I said no I wanted full refund. They then stated that the return process was going to be very expensive for me and that it wouldn't come out of my refund. Someone should close these people down becauee the whole thing is a scam. Don't ever buy anything from this company!

January 15, 2020
Unprompted review
Rated 1 out of 5 stars

This company is a scam

This company is a scam! The products to not come anywhere NEAR what is pictured. Instead of distressed leather with arch support and damping, I recieved shiny vinyl with zero arch support, no damping, no decorative stitching, a completely different shaped heel, and craftsmanship that will fall apart within a few times being worn. These are absolutely disgusting and they will not accept returns.

January 14, 2020
Unprompted review
Rated 1 out of 5 stars

The is a complete scam company

The is a complete scam company. They try to pass off crappy items that are damaged and expect consumer to pay to have them repaired themselves..... Offered a $3 coupon to use at their company. Items are not as described, damaged and do not fit a full grown woman. Want consumer to pay to return item to them, which costs more than what was paid to begin with.

January 14, 2020
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look