Roman Boilers Ltd. Reviews 107

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service, highlighting the staff's professionalism, friendliness, and meticulous attention to detail. Many people noted the high quality of work, particularly for boiler installations and repairs, and appreciated the team's efficiency and reliability in completing jobs. However, some customers mentioned issues with follow-up, specifically regarding the full completion of agreed-upon services.

What people talk about most

Service

Users describe positive interactions with service, consistently highlighting professionalism, reliability,... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, efficiency, and... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the high standard of work,... See more

Based on these reviews

Rated 5 out of 5 stars

One of very few companies that was even prepared to give a quote for what could have been a tricky boiler installation. The quotation from Roman Boilers was £4K less than British Gas! Christopher i... See more

Rated 5 out of 5 stars

Chris was really great, right from the initial scoping of the job he had lots of creative ideas for solutions. He was able to move our boiler to a new location when another engineer had said it wasn't... See more

Rated 5 out of 5 stars

From start to finish the central heating installation was perfect. Chris did such a neat and tidy job and his work was absolute quality. If you are thinking of having central heating installed I would... See more

Rated 5 out of 5 stars

Great service and very professional. From the start of the boiler and pipe replacement Roman Boilers Ltd were very professional. Attention to detail was very good and ensured we were not left wit... See more


Company details

  1. Boiler Supplier
  2. Gas Engineer
  3. Gas Installation Service
  4. Heating Contractor
  5. Heating Equipment Supplier
  6. Boiler and Heating Service

Written by the company

Here at Roman Boilers Ltd, we are a team of experienced & manufacturer accredited boiler engineers. We offer affordable packages for high quality boiler installs and heating system installations. We carry out boiler installations across all of London & Essex. Finance options are available. We offer both electric and gas boiler installs.


Contact info

4.8

Excellent

TrustScore 5 out of 5

107 reviews

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Rated 5 out of 5 stars

This company is professional and…

This company is professional and reliable. They completed the boiler job quickly with minimum mess. They explained everything clearly. We had a few separate bathroom issues which they came and sorted quickly to make sure everything was in working order. I would definitely use them again and would recommend them to others. Thankyou

April 2, 2026
Rated 5 out of 5 stars

New water and heating system

Incredibly happy with our new heating and water system which was installed by Chris and his very professional and friendly team. The job all went to plan, done very neatly and the comunication throughout was first class. Cant recommend highly enough.

March 24, 2026
Rated 5 out of 5 stars

First-Class Service – Couldn’t Be Happier

I am extremely impressed with the service I received from Roman Boilers. From the very first enquiry for a new boiler, their response time was incredibly fast, which immediately gave me confidence.

The quoting process was just as impressive—quick, punctual, and very professional. The quote itself was clear, detailed, and easy to understand, with no hidden surprises.

Chris and James were outstanding throughout. They went above and beyond to ensure everything was completed to the highest standard. Their professionalism, attention to detail, and quality of workmanship were exceptional.

I wouldn’t hesitate to recommend Roman Boilers to anyone. A truly first-class service from start to finish.

March 17, 2026
Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. Communication throughout was great, and the team were very polite, professional, and left everything clean and tidy after installing the boiler. I would definitely use them again and would not hesitate to recommend them.

March 4, 2026
Rated 5 out of 5 stars

A delightfully professional company!

One of very few companies that was even prepared to give a quote for what could have been a tricky boiler installation.
The quotation from Roman Boilers was £4K less than British Gas!
Christopher is a STAR! He carried out the work with meticulous, professionalism and demonstrated that he is prepared to go out of his way to ensure client satisfaction.
I would not hesitate, for a moment, to recommend these people to anyone with any heating or plumbing needs.

March 2, 2026
Unprompted review
Rated 5 out of 5 stars

Attentive, thorough, great service

Chris was really great, right from the initial scoping of the job he had lots of creative ideas for solutions. He was able to move our boiler to a new location when another engineer had said it wasn't possible! We were really impressed by his care and attention along the way. Would 100% recommend.

February 21, 2026
Rated 5 out of 5 stars

SL 72

He arrived at the time agreed. Performed the service and fixed our thermostat. Excellent service!

January 30, 2026
Rated 5 out of 5 stars

Very happy with the work carried out

Very happy with the work carried out. Everything was kept clean and protected. Unlike others, Chris didnt try to persuade me to get new rads - and he was right. The old ones work brilliantly after a flush and a a new boiler.
I felt it was good value and clearly priced with a fixed price for installation, plus cost price of the new boiler.
Would definitely recommend them to anyone else.

January 14, 2026

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