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Rated 5 out of 5 stars

The casino offers a wide selection of games, including slots, table games, and live casino, so it’s easy to find something for yourself. Deposit bonuses are a strong point, often attractive, alt... See more

Company replied

Rated 5 out of 5 stars

I've been using RomanCasino for a few weeks and I really enjoy the clean design and how stable the platform is, especially during peak hours. It feels like the site was built with player convenience... See more

Company replied

Rated 5 out of 5 stars

Very cool casino. A large number of games. Colorful graphics. Great loyalty program. Daily free spins. A lot of deposit options and very fast payouts. 24h online chat is always there to help. I recomm... See more

Company replied

Rated 1 out of 5 stars

It seems Romancasino has attempted to silence me by flagging my review as defamatory, but luckily trustpilot checked the review and put it back up. If you’re seeing this you can find my initial review... See more

Company replied

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4.2

Great

TrustScore 4 out of 5

320 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 90% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Winning bets unfairly refunded – very disappointing experience

I had a very frustrating experience with Roman Casino.

Yesterday, I placed three different bets on the same volleyball match. All of them were fully valid and accepted at normal odds without any issue. There was nothing unusual about the market or the prices offered.

Once the match finished, all three of my bets were clearly winning bets. However, instead of settling them as wins, Roman Casino marked them as “push” and refunded the stake. This makes absolutely no sense, as the outcomes were correctly determined and there was no voided market or cancelled event.

I immediately contacted their live chat support, and they told me to send an email. I did so, explaining the situation clearly. The only response I received was a vague reference to “technical issues” — with no detailed explanation, no justification, and no transparency.

It is extremely concerning that winning bets can simply be reclassified as pushes after the event is over, especially without any proper explanation. This completely undermines trust in the platform.

I strongly advise other users to be cautious. If a bookmaker can cancel legitimate winning bets citing unspecified “technical problems,” it raises serious concerns about fairness and reliability.

Very disappointing experience.

February 10, 2026
Unprompted review
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Reply from Romancasino

Hello, ML!

We’re sorry to hear that your experience with us wasn’t ideal.

We'd like to inform you that, from time to time, certain limits may be placed on specific betting markets due to factors beyond our immediate control, primarily stemming from our provider's policies.

We're working diligently to navigate through these changes and will do our best to minimize any impact on your experience. Your continued support is greatly appreciated.

Thank you for your understanding.

Best regards,
RomanCasino Team

Rated 1 out of 5 stars

I can’t withdraw my money.

I can’t withdraw my money.
The worst casino website!!!

February 3, 2026
Unprompted review
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Reply from Romancasino

Hello, Rune!

It’s unfortunate that your experience on our website didn’t meet your expectations. We are dedicated to offering excellent service and constantly working on improvements. Please get in touch at support@romancasino.com with "Trustpilot" in the subject line, and we’ll do our best to assist you.

Best regards,
RomanCasino Team

Rated 5 out of 5 stars

RomanCasino is a good place to play

The casino offers a wide selection of games, including slots, table games, and live casino, so it’s easy to find something for yourself.
Deposit bonuses are a strong point, often attractive, although the wagering terms should always be checked.

Withdrawals are processed quickly, usually within 24 hours, which is a big advantage.

Overall, it’s a solid choice for players who value fast payouts and a rich game library.

December 11, 2025
Unprompted review
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Reply from Romancasino

Greetings, Lukiss!

Thank you for providing such a detailed and thoughtful summary of your experience with us. It is wonderful to hear that our extensive library, ranging from the live tables to our diverse slot collection, has allowed you to find exactly what you are looking for.

We also appreciate your mention of our promotional offers. We strive to keep them competitive, and we always encourage players to stay informed about the terms as you have done. Furthermore, maintaining a quick turnaround for payouts is a top priority for our team, so we are glad to see those processing times are meeting your expectations.

Best regards,
RomanCasino Team

Rated 5 out of 5 stars

Helpfull at chat always !

Helpfull at chat always !

October 26, 2025
Unprompted review
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Reply from Romancasino

Greetings, Tolga!

Thank you for your amazing review! We're thrilled to hear you had such a great experience.

It's incredibly rewarding to know that you found our support team to be consistently supportive and helpful in the chat. Your satisfaction is what drives us, and we truly appreciate your endorsement of our service.

Looking forward to seeing you again!

Best wishes,
RomanCasino Team

Rated 5 out of 5 stars

Very nice casino to have a good time…

Very nice casino to have a good time and very good customer service.

September 29, 2025
Unprompted review
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Reply from Romancasino

Hello there, Ioannis!

Thank you for your amazing review! We're thrilled to hear you had such a great experience.

It's incredibly rewarding to know that you appreciate our casino and that you're having a good time. Your feedback about our customer service truly means a lot to us. Your satisfaction is what drives us, and we truly appreciate your support.

Looking forward to seeing you again!

Best wishes,
RomanCasino Team

Rated 5 out of 5 stars

I really appreciate this casino and all…

I really appreciate this casino and all the good service they give!
Good games, good bonuses and really nice costumer’s support!!

Guillaume assys

September 30, 2025
Unprompted review
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Reply from Romancasino

Greetings, Guillaume!

Thank you for your amazing review! We're thrilled to hear you had such a great experience.

It's incredibly rewarding to know that you appreciate our good games, good bonuses, and the really nice customer support we provide. Your satisfaction is what drives us, and we truly appreciate your support.

Looking forward to seeing you again!

Best wishes,
RomanCasino Team

Rated 5 out of 5 stars

Great casino

Great casino , nice offers and the live chat system is quick and on point . Would recommend it all day

PopularQuail28

August 26, 2025
Unprompted review
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Reply from Romancasino

Hi there, Sokratis!

Thank you for your amazing review! It's fantastic to hear that you had such a great experience. We're thrilled that you are enjoying our nice offers and that you find our live chat system to be quick and on point. Your recommendation means a lot to us, and your satisfaction is what drives us. We truly appreciate your support.

We are looking forward to providing you with another exceptional experience on your next visit!

Best wishes,
RomanCasino Team

Rated 1 out of 5 stars

Failed Censorship attempt By Fraudulent Website

It seems Romancasino has attempted to silence me by flagging my review as defamatory, but luckily trustpilot checked the review and put it back up. If you’re seeing this you can find my initial review on this site and how they are stalling in paying out my funds even after full verification was successful. It has now been 5 days. Instead of taking responsibility and paying my money they attempt to silence my trying to flag my review which they failed. If you’re reading this PLEASE DO NOT PUT YOUR MONEY HERE YOU WILL REGRET IT AND YOU WILL NEVER GET IT BACK

August 20, 2025
Unprompted review
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Reply from Romancasino

Hello, Zigi!

We understand that the verification process may not be the most convenient and can take some time, but it is a necessary step on our platform. As outlined in our Terms and Conditions (Clause 7.4), we have the right to request identification documents and verify deposit and withdrawal methods.
Please rest assured that all data is handled with the highest level of security and confidentiality.

In line with our policies, withdrawals can only be processed after successful verification. By registering on our website, you acknowledge that you have read and accepted our Terms and Conditions.

We regret any inconvenience the verification process may cause, but please understand that we strictly adhere to our established rules and policies to ensure a secure and fair gaming environment for all users.

Please note, you have been contacted via email regarding the required documents.

Thank you for your understanding.

Best regards,
RomanCasino Team

Rated 5 out of 5 stars

Very good casino.

Very good casino.

August 7, 2025
Unprompted review
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Reply from Romancasino

Hi there, Vaso!

Thank you for your kind words! We're glad to hear you’re enjoying your time at RomanCasino. It’s always our goal to provide a top-notch experience, and your support truly means a lot.

We look forward to welcoming you back soon!

Kind regards,
RomanCasino Team

Rated 5 out of 5 stars

Its a good Casino

Its a good Casino, the support is friendly and they got a lot of providers.
Greetings
Daniel Stankovic

July 24, 2025
Unprompted review
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Reply from Romancasino

Hello, Daniel!

Thank you for your great feedback. We’re happy to hear you’re enjoying RomanCasino, the variety of game providers, and the friendly support. Your satisfaction is our priority!

We look forward to welcoming you back soon.

Best regards,
RomanCasino Team

Rated 5 out of 5 stars

The welcome bonus gave me a chance to…

The welcome bonus gave me a chance to explore different games without risking too much. The wagering conditions were fair and clearly stated.

May 9, 2025
Unprompted review
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Reply from Romancasino

Hello, Ewan!

Thank you for your thoughtful feedback. We’re so glad to hear that the welcome bonus gave you a great start and the chance to explore different games comfortably. It’s also wonderful to know you found the wagering conditions fair and transparent - that’s exactly what we aim for.

We appreciate your support and look forward to having you back for more exciting moments!

Best regards,
RomanCasino Team

Rated 5 out of 5 stars

I appreciated how clearly everything…

I appreciated how clearly everything was explained, from bonus terms to withdrawal limits. It made me feel more confident using the site, especially as a first-time user.

May 10, 2025
Unprompted review
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Reply from Romancasino

Hello, Luca!

Thank you for your thoughtful review! We’re delighted to hear that the clear explanations about bonus terms and withdrawal limits helped build your confidence as a first-time user at RomanCasino. Making your experience smooth and transparent is very important to us.

We truly appreciate your support and look forward to welcoming you back soon!

Best regards,
RomanCasino Team

Rated 5 out of 5 stars

What impressed me most was how well the…

What impressed me most was how well the games performed without needing to install anything. Everything loaded quickly and ran smoothly in the browser.

May 9, 2025
Unprompted review
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Reply from Romancasino

Hi there, Björn!

Thank you for sharing your fantastic feedback! We're thrilled to hear that you enjoyed the smooth and quick performance of our games without any installations needed. Providing seamless gameplay is a top priority for us at RomanCasino.

We appreciate your support and look forward to having you back for more great moments soon!

Best regards,
RomanCasino Team

Rated 5 out of 5 stars

Payment methods are diverse and suited…

Payment methods are diverse and suited to international users. I used crypto and everything was processed smoothly without delays or hidden charges.

May 9, 2025
Unprompted review
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Reply from Romancasino

Hello, Julia!

Thank you for your excellent feedback! We’re glad to hear that our diverse payment options, including crypto, provided you with a smooth and transparent experience. Ensuring fast and fair transactions is something we take very seriously at RomanCasino.

We truly appreciate your support and look forward to serving you again soon!

Best regards,
RomanCasino Team

Rated 5 out of 5 stars

I've been using RomanCasino for a few…

I've been using RomanCasino for a few weeks and I really enjoy the clean design and how stable the platform is, especially during peak hours. It feels like the site was built with player convenience in mind.

May 9, 2025
Unprompted review
Romancasino logo

Reply from Romancasino

Hi there, Andreas!

Thank you for your wonderful feedback! We’re delighted to hear that you appreciate RomanCasino’s clean design and platform stability, especially during peak times. Creating a convenient and reliable experience for our players is exactly what we strive for.

We truly value your support and look forward to welcoming you back soon!

Best regards,
RomanCasino Team

Rated 5 out of 5 stars

I really like the loyalty perks at…

I really like the loyalty perks at RomanCasino and the slot tournaments are fun and competitive. The only downside was the KYC process — it took a few days to get verified.

May 8, 2025
Unprompted review
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Reply from Romancasino

Hi there, Sabrina!

Thank you for sharing your experience! We’re thrilled to hear you enjoy the loyalty perks and slot tournaments at RomanCasino - they’re designed to add extra excitement for our players.

We appreciate your honest feedback about the KYC process. While verification can sometimes take a few days to ensure security and compliance, we’re always working to make it as smooth and fast as possible.

Thank you for your support, and we look forward to welcoming you back soon!

Best regards,
RomanCasino Team

Rated 4 out of 5 stars

Good casino

The chat is very responsive so problems can be solved in no time!

July 23, 2025
Unprompted review
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Reply from Romancasino

Hi there, Yves!

Thank you for your amazing review!
We’re thrilled to hear that our chat support was responsive and helped resolve your issues quickly.

Your satisfaction is what drives us, and we truly appreciate your support.
Looking forward to seeing you again!

Best regards,
RomanCasino Team

Rated 5 out of 5 stars

There are regular promotions and…

There are regular promotions and bonuses, which makes coming back more appealing. I found the terms easy to understand and transparent.

July 10, 2025
Unprompted review
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Reply from Romancasino

Greetings, Clémence!

Thank you for your wonderful review! We’re delighted to hear you appreciate our regular promotions and bonuses, and that you found the terms clear and transparent. Your satisfaction is incredibly important to us, and your feedback encourages us to keep delivering the best experience possible.

We look forward to welcoming you back soon!

Best regards,
RomanCasino Team

Rated 5 out of 5 stars

RomanCasino shows promise

RomanCasino shows promise, but the slow verification process and relatively high withdrawal thresholds can be frustrating for casual players. If you're patient and plan to play consistently, it could still be a decent option.

June 24, 2025
Unprompted review
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Reply from Romancasino

Hi there, Tomás!

Thank you for sharing your experience with us! We're thrilled to know that you had a great time.

Your satisfaction is incredibly important, and your support helps us grow.

Can’t wait to have you back again soon!

Best regards,
RomanCasino Team

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