Romans International Reviews 472

TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 86 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, helpfulness, and professional yet friendly approach, making the car buying or selling process a pleasure. The service provided is frequently highlighted as excellent, with many people appreciating the efficiency, seamless transactions, and personalized attention they receive. Reviewers are particularly impressed with the quality of the products, often describing the cars as immaculate and well-prepared. The user experience is consistently described as easy, hassle-free, and enjoyable, with many noting that the company sets a high benchmark for how cars should be sold. Furthermore, customers find the pricing to be competitive and fair. However, some people were dissatisfied with the after-sales service, mentioning issues like unresolved car problems, a lack of follow-up on promised paperwork, and a perceived lack of interest in addressing concerns after the sale.

What people talk about most

Staff

Customers had positive experiences with staff. Many reviewers praised the professionalism, knowledge, and... See more

Service

Consumers generally express satisfaction with the service received. Many reviewers highlight the helpfulness... See more

Product

Reviewers highlight positive aspects of product. Many customers praise the cars purchased, describing them as... See more

User experience

People report positive experiences with the user experience. Customers consistently describe the process as... See more

Price

Customers consistently note positive experiences with price. Many reviewers found the prices offered for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have bought & sold a few cars through Romans over the last ten years and have never had any problems with the purchase or selling with Kristian your sales guy ! Everything has been done smoothly & e... See more

Rated 5 out of 5 stars

I dealt with Tom. He has great knowledge of the Industry and more importantly, very specific car knowledge to be able to price one off expensive cars. Car sold for a great price within 2 weeks. Clear... See more

Rated 5 out of 5 stars

It's easy to run our of superlatives when it comes to buying a car from Romans. Fantastic stock of cars all with a proven history. Sales (Stephen) was excellent, knowledgeable with no pressure tacti... See more

Rated 5 out of 5 stars

I recently sold a car (992 Turbo S Cabriolet) on consignment via Sarah Bonny at Romans, having bought and sold many cars from them over the Years, this was the first time I had ever actually consigned... See more


Company details

  1. Car Dealer

Information provided by various external sources

Romans International are the UK's leading Supercar Dealers with the very finest selection of used performance cars for sale - Speak to us Today

Romans International

Written by the company

Passionate About Performance

Contact info

5.0

Excellent

TrustScore 5 out of 5

472 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

One of the very best in the business

I have sold several cars with Romans - both outright sale and SOR and they are one of the best in the business. The amount they spent on prepping cars makes me comfortable buying a car from them of any age and they prompt payment once they had sold my car on SOR was reassuring. Would always use them for the right profile of car and recommend them to any friends or associates.

December 23, 2024
Rated 5 out of 5 stars

One of the best....fact

Professional, easy to deal with and as ever, the cars are 110% as described. You can absolutely buy from these guys with mega confidence. I've been very lucky to own some amazing cars sourced from Romans....Great experience. Ben's a super star too

January 11, 2025
Rated 5 out of 5 stars

Brilliant experience

Brilliant experience

Recently purchased a car from Romans. One of the customer service I've received in a while. The whole process was stress free and enjoyable.

Special thanks to Stephen who looked after me who was absolutely fantastic. Perfect guy to deal with. Not at all pushy, but highly knowledgeable. Lovely guy and really helpful. Throughout the process was always on hand to help every step of the way and communicated well throughout the week. Very comfortable dealing with him and if I were to purchase again would be great to deal with him again as well as the Romans team.

Josh was very helpful and friendly too in appraising my car for part exchange and also on helping with questions about the car I was purchasing. Thank you

Julie too was very friendly and helpful throughout the process and lovely to deal with.

Great experience with Romans, much better than versus a main dealership.

January 4, 2025
Unprompted review
Rated 5 out of 5 stars

No pressure selling. A very pleasant experience

I entered into a conversation with Romans not knowing where the outcome would lead me. I was introduced to Ben (one of the sales team there) by a coleague and recent customer. Ben was a pleasure to talk to about the cars in the showroom, and there was no pressure selling to sway me away from, or towards, any marque or model in particular. As he says, "...The cars sell themselves", and to be honest once in the showroom you are already in the spider's web. One does not need to be sold to, one just needs time to muse the options and have a knowledgable sales executive on hand for questions.
Once we had narrowed my options down I was offered a test drive, but opted instead for a test "ride" as a passenger with Ben, who knew how to operate the vehicles in his care safely, whilst impressing with their capabilities.
The answer to the question is "Yes", I ended up a customer, and even a few weeks later the team are still happy to be on call for any questions.
As I may have mentioned, no pressure selling, and a very pleasant experience from start to finish.
Thank you to the whole team at Romans, and I fear for my bank balance that I may be visiting you again in future.

November 8, 2024
Rated 5 out of 5 stars

A most enjoyable experience!

I went from Bristol to Romans to purchase a car and the whole experience could not have been more enjoyable and easier. The selection of cars available was incredible. The car I had come to see was presented to an impeccable standard. My salesman, Ben, was fantastic throughout the whole experience with nothing being too much trouble for him, he was both thoughtful and professional. The receptionist was also very kind. The culture adopted appears to be one of the ‘customer first’ which makes a pleasant change. I would thoroughly recommend Romans and would use them for future car purchases without hesitation. Well done to all at Romans and my thanks to Ben!

November 16, 2024
Rated 5 out of 5 stars

Recently sold a car to Romans…

Recently sold a car to Romans and dealt with Tom. Whole process was professional, simple and without stress - perfect!
Took the car down to them, checked over and even got a tour of the showroom. Payment arrived immediately and no hassle whatsoever.
Wouldn’t hesitate in using again - either to buy from or sell to.
Just a shame they are so far from Cheshire!

November 13, 2024
Unprompted review
Rated 5 out of 5 stars

Premium Experience

From my first enquiry with Romans, the whole process was very well managed by Sarah, who was professional and extremely helpful throughout. The car is superb and the customer experience was really very good. Collection at the showroom was very smooth and it's great fun to see the amazing selection of cars on show, whilst collecting something equally special. My thanks to Sarah and the team!

October 3, 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look