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Rated 3 out of 5 stars

I can't seem to find the accessories listed in the manual. BBQ basket, kebab sticks, and a other items. Does Ronco not sell these items. Ronco says they will return all questions asked, but I have... See more

Rated 1 out of 5 stars

Made an online purchase on the Ronco.com website. The confirmation/shipping notification e-mail noted that 0 (zero) packages had shipped and gave me a tracking number that, of course, didn't work... See more

Company replied

Rated 5 out of 5 stars

I waited years to order the rotisserie, and what a shame that I did. I consider myself an experienced cook, but rarely could produce a chicken that was perfect. The first two times I cooked on the Ron... See more

Company replied

Rated 2 out of 5 stars

The flavor injectors came as a set of 2. One is a solid-flavor injector and one is a liquid-injector. The solid-flavor injector does not seem to last very long. Only after couple uses and the head is... See more

Company replied

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2.8

Average

TrustScore 3 out of 5

594 reviews

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Rated 1 out of 5 stars

unacceptable

well , first I did order the newest machine when it was at the lowest 129$ us, and had a 20% off also, since for me I have to deal with the exchange rate for Canadian money. soon after the purchase (when the deal was finish) I was contacted by ronco saying that the payment was not accepted and I should reorder and that they gave me a 20% on a full price item..., well and the end I did not buy any item and still they sending me this review...go figure...with the exchange rate and the transport( 45$ US ) it was a gig difference from going from 230.32 In Canadian Money to 310.38$ Can money...see why I did not get it now...

June 9, 2017
Unprompted review
Ronco logo

Reply from Ronco

Stephane I apologize for your frustrating situation, shipping to Canada can get really expensive. We are working hard at present to get all of our rotisseries available via Amazon.Ca Prime to help save on shipping to Canada

Rated 5 out of 5 stars

This worked as advertised

This worked as advertised. I do have to cook longer in my microwave. Arrived very fast. Excellent way to make healthy snacks.

June 5, 2017
Unprompted review
Ronco logo

Reply from Ronco

Happy cooking Paul!

Rated 5 out of 5 stars

A very simple process.

Ordering this product on-line was quite simple, and the Company kept us informed of when the box was sent out, then later, when it would likely be delivered. It was received, and it took quite some time to unpack the equipment due to the very secure packaging. The Company's pricing is much better than major "discounters", or "big box stores", and we would have no hesitation in dealing with Ronco again, if the occasion arises.

June 5, 2017
Unprompted review
Ronco logo

Reply from Ronco

Bob, thank you so much for the nice review, we appreciate you!

Rated 5 out of 5 stars

Ronco Prodects

I have ordered from Ronco several times and have never had a problem. Item ordered this last time arrived on time and the product received was as expected.

May 30, 2017
Unprompted review
Ronco logo

Reply from Ronco

Thank you for being a customer Lorraine, we appreciate it.

Rated 5 out of 5 stars

Awesome

Fast delivery

May 29, 2017
Unprompted review
Ronco logo

Reply from Ronco

Perfect! Thank you

Rated 1 out of 5 stars

Made an online purchase on the …

Made an online purchase on the Ronco.com website. The confirmation/shipping notification e-mail noted that 0 (zero) packages had shipped and gave me a tracking number that, of course, didn't work.

Have attempted to contact ronco.com via e-mail with not success.

I will be contacting my Credit card company shortly to have the purchase charge reversed and a Fraud claim leveled against the website.

May 26, 2017
Unprompted review
Ronco logo

Reply from Ronco

Mr. McArdle, I am sending you an email to see about getting this issue resolved.

Rated 5 out of 5 stars

Great help in the kitchen

Great help in the kitchen. Saves me a lot of time chopping vegatables. Love it.

May 24, 2017
Unprompted review
Ronco logo

Reply from Ronco

Awesome thanks for being aa Ronco customer Sharon, we appreciate you!

Rated 4 out of 5 stars

The shipping fee is too costly and …

The shipping fee is too costly and there are no other shipping options!

May 20, 2017
Unprompted review
Ronco logo

Reply from Ronco

I'm sorry to hear that Hassan, we do occasionally have sales that include Free Shipping. If you sign up for our newsletter at Ronco.com you will receive an email when we have such an offer.

Rated 5 out of 5 stars

The Best

The Best, easiest, rotisserie out there!!! I have had the same one for over 20 yrs. & it works the same as it did brand new!! I just brought one for my daughter. We won't use anything else!! Thanks Mr.popell for the genius idea😃

May 19, 2017
Unprompted review
Ronco logo

Reply from Ronco

Thanks for the great review Elizabeth, we are so happy your family enjoys using the Showtime Rotisserie.

Rated 2 out of 5 stars

Kabobs Model 3000

Kabobs Model 3000

Two of the Kabobs were too long for my showtime 3000. Poor quality control.

May 16, 2017
Unprompted review
Ronco logo

Reply from Ronco

Mr. Sims I am sending you a follow-up email to address this situation.

Rated 1 out of 5 stars

I bought a rib basket over a month ago …

I bought a rib basket over a month ago and never received it!! No shipment information. Nothing. What a waste!!! Never again will I order anything from ronco again. I will find what I need elsewhere.

May 11, 2017
Unprompted review
Ronco logo

Reply from Ronco

Sam, I am sorry to hear that you had issues getting what you wanted, it certainly sounds like there was a glitch with your order. I am sending you an email to see about clearing this up.

Rated 5 out of 5 stars

This is my favorite RONCO knife

This is my favorite RONCO knife. I use it for almost everything. I ordered the new one to use at church. Most church kitchens have donated utensils and the knives are usually old and dull.

May 11, 2017
Unprompted review
Ronco logo

Reply from Ronco

We are so happy you are enjoying your Ronco knife!

Rated 5 out of 5 stars

Bought as a gift ..

Bought as a gift ... she will be opening on Mother's Day .... We have the smaller version in White .... had it for at least 15 years .... cooked alot of chickens .... Great Machine!!!! Great Product :) ... Really hoping the larger version works for my daughter and family as well! :)

May 8, 2017
Unprompted review
Ronco logo

Reply from Ronco

Alexandra, What a nice gift you will be giving! Happy Mother's Day to you and yours.

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