My mower package (Stihl RMA 235 ) was competitively priced . Ordering was a breeze , communication throughout was superb . Product arrived very well packaged and on time . Mower is very quiet and cuts... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
We're proud to be recognised as one of the UK's leading garden machinery specialists. In 2026, we were crowned UK's Leading Garden Machinery Dealer at the STIHL Awards and were also honoured with the prestigious STIHL 100 Year Award, recognising excellence across every aspect of our business. This follows being named Garden Machinery Dealer of the Year 2025 at the Service Dealer Awards. Welcome to Ron Smith & Co., a name synonymous with excellence in garden and estate machinery since 1967. Founded by Ron Smith, the business has grown from humble beginnings into one of the UK's leading specialists, supplying premium garden and estate machinery to both domestic and professional customers. Today, Ron's vision continues under the leadership of his son, Mark Smith, with the same commitment to quality, expert advice and outstanding customer service. Our extensive range includes everything from lawnmowers, ride-on mowers and chainsaws to robotic mowers, hedge trimmers, leaf blowers and other specialist equipment. As authorised dealers for many of the industry's leading brands, we're committed to offering products that deliver exceptional performance, reliability and value. Sales: Visit our Worcester or Hereford showrooms, or shop online at www.ronsmith.co.uk for delivery across Great Britain. Repairs & Servicing: Our experienced engineers provide expert servicing and repairs to keep your machinery performing at its best. Spare Parts: Our dedicated parts department stocks an extensive range of genuine replacement parts and accessories. Robotic Mower Specialists: Our specialist team provides expert advice, installation and ongoing support for the latest robotic mowing technology. At Ron Smith & Co., we believe in providing more than just great products. We're passionate about helping our customers find the right solution for their needs, backed by knowledgeable advice, dependable after-sales support and industry-leading service. For nearly 60 years, we've remained committed to the values on which the business was founded: integrity, expertise, quality and customer care. Whether you visit one of our showrooms or shop online, we're here to help you create and maintain beautiful outdoor spaces with confidence.
Authorised dealer with expert support
4 Newtown Road, Shrub Hill, WR5 1HF, Worcester, United Kingdom

Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Order dealt with promptly and efficiently. Item received well packed and within good timescale.

Reply from Ron Smith & Co Ltd.

Reply from Ron Smith & Co Ltd.

Reply from Ron Smith & Co Ltd.

Reply from Ron Smith & Co Ltd.
it was clear and easy to spot the product we required with excellent layout and facts regarding our product, extremely helpful. It was well packaged and was delivered very quickly. The cost compared very well to other places we had looked. Excellent product and service all round.

Reply from Ron Smith & Co Ltd.
Good price and very helpful staff when there was a delay in my order.

Reply from Ron Smith & Co Ltd.
Kept informed throughout process, couldn't asked for more. Delivery courier could have given a better ETA but arrived on the day they said.

Reply from Ron Smith & Co Ltd.

Reply from Ron Smith & Co Ltd.

Reply from Ron Smith & Co Ltd.
You did nice job Parcelforce mess around for two days for delivery

Reply from Ron Smith & Co Ltd.
Ordered a mower online arranged to collect the mower from the shop in Worcester. As it was easier than having it delivered. I was contacted by email and phone to tell me my mower was available for collection. I arrived at the shop expecting to collect the mower in a box. To my surprise the mower had been assembled, checked, and even enough fuel to mow the lawn. Hats off to Ron Smith.

Reply from Ron Smith & Co Ltd.
Bit of a problem with click and collect but nothing to moan about. Probably my fault for being too early. Had to pop only 1minute away to the main warehouse. Shop would have been happy to go and get it anyway. Guys at warehouse very kindly loaded up my car for me.

Reply from Ron Smith & Co Ltd.
Ordered a leaf blower. Excellent communication regarding order and delivery.
Also when suspected issue with product. Team called me back to discuss and was sorted quickly.

Reply from Ron Smith & Co Ltd.
Under frustrating circumstances, they were faultless and great to deal with. I'd ordered a piece of equipment that turned out the manufacturers had discontinued with no stock available; the only alternative was the new model, obviously at an unwelcome premium, but Ron Smith were immediate to offer a fair compromise on the price and the machine turned up days earlier than expected. So I'm very impressed with them, but realistically not on the market to buying too much more garden machinery in the near future. If I do, they'll be my first call.

Reply from Ron Smith & Co Ltd.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.