Ben and Peter were both wonderful to deal with. Peter has an exceptional amount of empathy and was more than happy to help me strategize for my specific scenario, I cannot thank them enough for their... See more
Company replied
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The staff were friendly, knowledgeable, timely and very patient. The facilities are clean, organised, great layout, great access to trolleys, lift and pallet jack. Great selection of merchandise,... See more
Company replied
The guys have been super helpful whilst I navigate a hard time. They've been so helpful and kind throughout the whole experience.
Company replied
We had a very last minute need for storage and we couldn't have pulled it off without the team at Chirnside Park. Thank you Peter and Ben for your responsiveness and helpfulness. I'm glad I got to mee... See more
Company replied
Company details
- Self-Storage Facility
- Automobile Storage Facility
- Moving Supply Store
- Packaging Supply Store
- RV Storage Facility
- Storage Facility
About Roomia Self Storage - Chirnside Park
Written by the company
When life changes, a little room to breathe can make a big difference, and that’s why we exist. No matter how big or small the change, with a range of storage sizes available, Roomia is your place to create space.
At Roomia, we know there’s no one-size-fits-all approach to storage, which is why we’ve created facilities that are secure, flexible and as individual as your needs.
Our goal is to make your life Roomia, one storage unit at a time.
Make your life Roomia.
Written by the company
- Is ‘Roomia’ a real word? No. But we’re claiming it!
- It’s the feeling of room, open space, and a new lease on life. So yes, we make life Roomia.
- The Roomia Difference
- Service
- Storage doesn't start with our space,it starts with your items. We take the time to provide the facilities, service and understanding to create the space you need.
- Security
- Through cutting-edge alarm systems, lighting, and the latest in security measures, we are able to offer peace of mind knowing your items are safe and secure.
- Understanding
- You always have a real person to talk to. We’re here to give in-person advice, support and assistance to new and experienced storers.
Contact info
Maroondah Highway 272-274, 3116, Chirnside Park, Victoria, Australia
- (03) 8903 8800
4.8
Excellent
159 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The facility provided everything that I…
The facility provided everything that I required and could have wanted.
August 5, 2024
Reply from Roomia Self Storage - Chirnside Park
Thank you so much for your kind words. We're delighted to hear that our facility met all your needs. We appreciate your support and look forward to continuing to provide you with great service!
Excellent service
Easy to navigate website. Great price. Excellent communication.
August 3, 2024
Unprompted review
Reply from Roomia Self Storage - Chirnside Park
We appreciate your feedback. It's great to hear that you found our website easy to navigate and our prices competitive. Thanks for storing with Roomia!
Ben was very helpful in explaining the…
Ben was very helpful in explaining the procedure in my change over of storage unit dilemma with time and did the best deal to make it cost effective for me.
July 26, 2024
Reply from Roomia Self Storage - Chirnside Park
Thank you for sharing your experience! We're delighted to hear that Ben was able to assist you effectively and provide a cost-effective solution. Our team is dedicated to making the process as smooth as possible for our customers, and we're happy to see that reflected in your experience.
Great facilities easy access customer…
Great facilities easy access customer service excellent
July 27, 2024
Reply from Roomia Self Storage - Chirnside Park
Thank you for your kind words! We're glad you found our facilities and access convenient, and that our customer service met your expectations. We appreciate you storing with Roomia.
Excellent facility
Great, helpful staff, Clean facility with great access hours.
Only disappointing thing was that they got rid of the moving truck when they took over. That was a huge asset
July 21, 2024
Reply from Roomia Self Storage - Chirnside Park
Hi Rob, Thank you so much for the five-star review! We're thrilled to hear that you found our facility excellent and our staff helpful. We pride ourselves on maintaining a clean environment now with 24/7 access.
We appreciate your feedback regarding the moving truck. While we no longer have the truck, we now offer a move-in van, which many of our customers have found easier to drive, but we're sorry to hear that this hasn't met your needs.
Reply from Roomia Self Storage - Chirnside Park
Hi Angela,
thank you for your five-star review, and for storing with Roomia.
Reply from Roomia Self Storage - Chirnside Park
Hi Joanne, Thank you for your review. Great to hear our 24/7 access makes storing easy. Thank you for choosing Roomia.
Reply from Roomia Self Storage - Chirnside Park
Thank you for your review, we appreciate it!
Fantastic service
Fantastic service, lovely manager who was so helpful. The access and ease of entry is great, facilities are amazing and I had access to a free moving van and the unit was a good price and size! Very happy!
July 8, 2024
Unprompted review
Reply from Roomia Self Storage - Chirnside Park
HI Caera, We are so happy to hear that you are happy at Roomia :) Thank you for your feedback and review.
Furniture stored for six months
The place is clean and feels safe, staff are friendly and helpful.
May 15, 2024
Reply from Roomia Self Storage - Chirnside Park
Hi Gary, thank you so much for your five-star review. We're thrilled to hear that you had a positive experience storing your furniture with Roomia. Our friendly and helpful staff are always here to assist you with all your storage needs.
Excellent move to store your possessions
Good and friendly service. Excellent information provided.
May 6, 2024
Reply from Roomia Self Storage - Chirnside Park
Thank you for your kind review.
Access and safety excellent
Access and safety excellent
Had storage there from August 2022 to April 2024
May 22, 2023
Reply from Roomia Self Storage - Chirnside Park
Thank you for your feedback! We're glad to hear you found our access and safety excellent during your time with us. Thank you for choosing Roomia.
Friendly and very helpful
May 17, 2024
Unprompted review
Reply from Roomia Self Storage - Chirnside Park
Thanks Paul for your five star review, we really appreciate it.
Would you like a cup of tea
Would you like a cup of tea? A very typical phrase in Aussie culture but when you are having a bad day trying to resolve issues with an international move, it is the kindest gesture you can image. The Manager of Roomia Churside helped me when I didn't think anyone would. Thank you.
March 28, 2024
Unprompted review
Reply from Roomia Self Storage - Chirnside Park
Thank you for your wonderful review. We're so glad Ben could brighten your day and provide the support you needed.
Ben has been an amazing person to have…
Ben has been an amazing person to have delt with. He has guided me through the process perfectly. Two thumbs up 👍👍
May 14, 2024
Unprompted review
Reply from Roomia Self Storage - Chirnside Park
Thankyou for leaving this five-star review and for your kind feedback. We are thrilled that you've had a great experience. Thank you for choosing Roomia, we appreciate it.
Amazing customer service
Amazing customer service and the storage was perfect for me. The trolleys available were super handy and easy to use. Thank you Roomia.
The team is phenomenal. Super lovely and helpful. :D
May 9, 2024
Unprompted review
Reply from Roomia Self Storage - Chirnside Park
Hi Tayla,
Thank you so much for your glowing review! We're thrilled to hear that you had such a positive experience with the Roomia team and storage facilities. Our team works hard to ensure everything runs smoothly, and we're delighted that we could make your storage process easy and convenient. We appreciate your kind words. Many thanks :)
Very helpful staff and 3 month discount
Very helpful staff and 3 month discount
May 2, 2024
Unprompted review
Reply from Roomia Self Storage - Chirnside Park
Thanks Terri for your 5-star review, and for choosing to store your belongings with Roomia!
Lovely staff and go far and beyond to help there clients
Helping customers to make their choice and help them in every aspect
March 21, 2024
Unprompted review
Reply from Roomia Self Storage - Chirnside Park
Thank you Wendy for your review and kind feedback. Thank you for choosing Roomia at Chirnside Park, we appreciate it.
Reply from Roomia Self Storage - Chirnside Park
Hi Nick,
Thank you for your review and for choosing Roomia - it means a lot to us!
Reply from Roomia Self Storage - Chirnside Park
Thank you for your wonderful review Mick, it's very appreciated and we will be sure to pass your feedback onto Ben and Romy.
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