Huge shoutout to Sarah and Josh at the Minchinbury branch! Their customer service is unmatched—friendly, polite, and extremely efficient. The check-in process was quick and transparent with no hidden... See more
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The lady that helped us was extremely accommodating and friendly. She showed us the storage units and explained everything without rushing us. The process was simple and straightforward which we loved... See more
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From the moment you walk in, you're greeted with professionalism, friendliness, and genuine care. Sarah and Vicki are absolutely astonishing, they're incredibly knowledgeable, always happy to help, an... See more
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Geoff and Sarah at Roomia Minchinbury are extremely helpful, knowledgeable and respond quickly when needed. They are also great at explaining how the facility works and how to use the ap that operates... See more
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Company details
- Self-Storage Facility
- Automobile Storage Facility
- Moving Supply Store
- Packaging Supply Store
- RV Storage Facility
- Storage Facility
About Roomia Self Storage - Minchinbury
Written by the company
When life changes, a little room to breathe can make a big difference, and that’s why we exist. No matter how big or small the change, with a range of storage sizes available, Roomia is your place to create space.
At Roomia, we know there’s no one-size-fits-all approach to storage, which is why we’ve created facilities that are secure, flexible and as individual as your needs.
Our goal is to make your life Roomia, one storage unit at a time.
Make your life Roomia.
Written by the company
- Is ‘Roomia’ a real word? No. But we’re claiming it!
- It’s the feeling of room, open space, and a new lease on life. So yes, we make life Roomia.
- The Roomia Difference
- Service
- Storage doesn't start with our space,it starts with your items. We take the time to provide the facilities, service and understanding to create the space you need.
- Security
- Through cutting-edge alarm systems, lighting, and the latest in security measures, we are able to offer peace of mind knowing your items are safe and secure.
- Understanding
- You always have a real person to talk to. We’re here to give in-person advice, support and assistance to new and experienced storers.
Contact info
John Hines Avenue 9, 2770, Minchinbury, New South Wales, Australia
- (02) 9436 6730
4.9
Excellent
241 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Roomia Self Storage - Minchinbury
We appreciate your feedback! Simple, easy access is a big part of our commitment to convenient and secure self storage, so it’s great to hear it worked well for you.
Reply from Roomia Self Storage - Minchinbury
Thank you for your lovely feedback. Our team is always here to help, so it means a lot to know you felt supported throughout your experience.
Reply from Roomia Self Storage - Minchinbury
Thank you! It’s wonderful to hear that reflected in your experience.
Lovely clean premises with helpful staff
Lovely clean premises. Ideal position just off the highway with easy access. But the highlight of our experience was the staff especially Vicki who was so helpful and calmly addressed all my concerns. I would definitely recommend this storage facility.
February 18, 2026
Reply from Roomia Self Storage - Minchinbury
We really appreciate your thoughtful review. It’s great to hear the location and facilities suited you, and we’ll be sure to share your kind words with Vicki — she’ll be so pleased she could help put your mind at ease. Thanks for recommending us.
Very helpful staff and smooth processes
February 11, 2026
Reply from Roomia Self Storage - Minchinbury
Thank you for your lovely feedback! We’re so pleased to hear you found the team helpful and the process smooth. 😊
The pricing was somewhat elevated
The pricing was somewhat elevated; however, the services provided were satisfactory. I possessed a small garage for parking my motorcycle, yet the associated cost did not meet my expectations. A reduced fee would have been preferable, enabling extended use. Fees varied across locations or suburbs, with some areas being more affordable than others. My residence was situated in Michinbury, whereas Saint Mary's offered more affordable rates.
For almost 2 months, I didn't use it because I was a bit hesitant.
February 7, 2026
Unprompted review
Reply from Roomia Self Storage - Minchinbury
Thank you for taking the time to share your feedback, Gerard. We’re pleased to hear the service met your expectations, and we appreciate your honest comments around pricing.
Our rates can vary by location which is why some sites may be priced differently across suburbs. That said, we understand how important value is.
If you ever need storage again, our team would be very happy to talk through options that best suit your usage and budget. Thanks again for choosing Roomia and for sharing your experience.
Vicki and Sarah were very helpful
Vicki and Sarah were very helpful. I came in wishing to help my ninety four year old mother store her belongings. Vicki and sarah were very welcoming as my ninety four year old mother didnt understand how to get into the facility they were very helpful overall five stars. The two of them were an awesome bunch. If i could give a ten star rating i would.
January 27, 2026
Unprompted review
Reply from Roomia Self Storage - Minchinbury
Thanks so much for sharing this. Helping your mum feel comfortable and supported really matters, and we’re so glad Vicki and Sarah could make the process easier for all of you. We’ll be sure to pass on the very kind words ⭐
Great service and price
Great service and price, the facility is great, Sarah ia an asset to the community,
January 24, 2026
Reply from Roomia Self Storage - Minchinbury
Thanks for the feedback and for the kind words about Sarah, we’ll pass them on. Glad you found the service and pricing worked well for you.
Vicki went beyond and above
Vicki went beyond and above at the Minchinbury location. Given my parents had to facilitate the removalists at the storage unit, she was simply amazing and extremely helpful
January 19, 2026
Reply from Roomia Self Storage - Minchinbury
That’s wonderful to hear. Coordinating with removalists can be stressful, so we’re glad Vicki could help things run smoothly for your family.
Awesome lady in office easy to deal…
Awesome lady in office easy to deal with and even gave a tour
January 19, 2026
Reply from Roomia Self Storage - Minchinbury
We’re glad you had such a smooth experience, and happy to hear the tour helped too!
Needed space in a hurry
Needed space in a hurry, Sarah was so helpful and we are happy with the shed. Highly recommend.
January 23, 2026
Unprompted review
Reply from Roomia Self Storage - Minchinbury
When things move fast, it helps to have support and we’re glad Sarah could help you out quickly. Thanks for the recommendation.
Great service
Great service and clean building. Sarah was excellent and could not be more helpful!
January 22, 2026
Unprompted review
Reply from Roomia Self Storage - Minchinbury
Thanks for the feedback. We’re glad you found the building clean and Sarah so helpful, we’ll pass that on.
i am happy with the service and very…
i am happy with the service and very happy with the staff
August 25, 2025
Reply from Roomia Self Storage - Minchinbury
Thanks for taking the time to share this! We’re delighted to hear you’re happy with both the service and our team. Your support means a lot to us.
Customer service was great
Customer service was great, set up of app was simple and navigating through the site is well thought out.
Good sized units for the price.
December 30, 2025
Reply from Roomia Self Storage - Minchinbury
Thanks for your feedback! We’re glad the app setup and site navigation were smooth and that the unit size suited your needs.
Reply from Roomia Self Storage - Minchinbury
Thanks for your review! We’re pleased you found the facility clean, secure and easy to access.
Reply from Roomia Self Storage - Minchinbury
Thanks for the review! We’re happy to hear everything’s been smooth for you.
Website is super easy to book a storage…
Website is super easy to book a storage unit online without the need to go into the office.
JOSHUA, at the minchinbury office is great to communicate with, very polite and happy to help with any enquiries.
Grounds are kept clean.
December 8, 2025
Unprompted review
Reply from Roomia Self Storage - Minchinbury
Thank you for the detailed review! We’re so pleased the online booking was easy and that Joshua and the team have looked after you so well.
Storage
Sarah and Vicky have outstanding service standards- awesome team .
November 12, 2025
Unprompted review
Reply from Roomia Self Storage - Minchinbury
Thanks so much! We agree – Sarah and Vicki are fantastic, and we’re thrilled their service made such a positive impression. We’ll be sure to pass your kind words on to them.
Minchinbury Roomia
This place is awesome to use and great staff to go with it love it
November 30, 2025
Unprompted review
Reply from Roomia Self Storage - Minchinbury
We’re so happy to hear this! Our team loves making your experience easy and enjoyable, and it’s wonderful to know it shows. Thanks for taking the time to share your feedback!
Clean facility, friendly staff, easy access.
We used the Roomia Storage unit in Minchinbury between moving homes and they are great. They made access so easy with their app and we can get in anytime (24/7). Clean facility and friendly staff. Highly recommended.
May 10, 2025
Reply from Roomia Self Storage - Minchinbury
Thanks for the great review! We’re so glad the app and 24/7 access made your move easier. The Minchinbury team will be chuffed to hear this.
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