Roomia Self Storage - Minchinbury Reviews 

241
TrustScore 5 out of 5

4.9

John Hines Avenue 9, 2770 Minchinbury, New South Wales, AU


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Rated 5 out of 5 stars

Huge shoutout to Sarah and Josh at the Minchinbury branch! Their customer service is unmatched—friendly, polite, and extremely efficient. The check-in process was quick and transparent with no hidden... See more

Company replied

Rated 5 out of 5 stars

The lady that helped us was extremely accommodating and friendly. She showed us the storage units and explained everything without rushing us. The process was simple and straightforward which we loved... See more

Company replied

Rated 5 out of 5 stars

From the moment you walk in, you're greeted with professionalism, friendliness, and genuine care. Sarah and Vicki are absolutely astonishing, they're incredibly knowledgeable, always happy to help, an... See more

Company replied

Rated 5 out of 5 stars

Geoff and Sarah at Roomia Minchinbury are extremely helpful, knowledgeable and respond quickly when needed. They are also great at explaining how the facility works and how to use the ap that operates... See more

Company replied


Company details

  1. Self-Storage Facility
  2. Automobile Storage Facility
  3. Moving Supply Store
  4. Packaging Supply Store
  5. RV Storage Facility
  6. Storage Facility

About Roomia Self Storage - Minchinbury

Written by the company

When life changes, a little room to breathe can make a big difference, and that’s why we exist. No matter how big or small the change, with a range of storage sizes available, Roomia is your place to create space.

At Roomia, we know there’s no one-size-fits-all approach to storage, which is why we’ve created facilities that are secure, flexible and as individual as your needs.

Our goal is to make your life Roomia, one storage unit at a time.

Visit Website

Make your life Roomia.

Written by the company

Is ‘Roomia’ a real word? No. But we’re claiming it!
It’s the feeling of room, open space, and a new lease on life. So yes, we make life Roomia.
The Roomia Difference
Service
Storage doesn't start with our space,it starts with your items. We take the time to provide the facilities, service and understanding to create the space you need.
Security
Through cutting-edge alarm systems, lighting, and the latest in security measures, we are able to offer peace of mind knowing your items are safe and secure.
Understanding
You always have a real person to talk to. We’re here to give in-person advice, support and assistance to new and experienced storers.

Contact info

  • John Hines Avenue 9, 2770, Minchinbury, New South Wales, Australia

  • (02) 9436 6730

4.9

Excellent

TrustScore 5 out of 5

241 reviews

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Replied to 100% of negative reviews

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4.9

All reviews

(241)

767 reviews in the last 12 months

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Rated 5 out of 5 stars

It’s a good one

Nice facility and friendly staff

August 19, 2024
Roomia Self Storage  - Minchinbury logo

Reply from Roomia Self Storage - Minchinbury

We appreciate your kind words. Thank you for taking the time to share your experience with us. If there’s anything more we can do for you, feel free to reach out!

Rated 5 out of 5 stars

Customer service & and service provided…

Customer service & and service provided was awesome top shelf staff.

August 21, 2024
Roomia Self Storage  - Minchinbury logo

Reply from Roomia Self Storage - Minchinbury

Thank you so much for your feedback and kind words. Thank you for choosing Roomia.

Rated 5 out of 5 stars

We had a positive experience in renting…

We had a positive experience in renting a storage space at Roomia Minchinbury. Store Manager was very helpful in orienting us on the facilities and answering our queries in renting for the first time. Will definitely use Roomia again in future.

August 17, 2024
Roomia Self Storage  - Minchinbury logo

Reply from Roomia Self Storage - Minchinbury

We greatly appreciate your positive feedback. It’s wonderful to hear that Josh and Anton were able to make your first experience with Roomia Minchinbury smooth and stress-free. We’re so glad to have met your storage needs, and we look forward to assisting you again in the future. Thanks for choosing Roomia!

Rated 5 out of 5 stars

Greeting us with a beautiful smile

Greeting us with a beautiful smile , explained everything n how to operating it , helping n make sure that we understand everything he said , to be honest what a good service sooo happy with you guys ROOMIA is the BEST GOD BLESS YOU ALL🙏🙏❤️❤️🙌🙌

August 15, 2024
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Reply from Roomia Self Storage - Minchinbury

Thank you so much for your heartfelt review. We're thrilled that our team made such a positive impression on you. We're here to make your experience as smooth and enjoyable as possible—thank you for choosing Roomia! 🙏❤️🙌

Rated 5 out of 5 stars

A Great Storage Solution Extremely Easy to Use.

I had been think about getting storage for a period of time. My first enquiry was back in May I took out the storage in the end of July. The website was easy to navigate around in and very informative which helped me make an informed decision. The price is currently affordable to me. I was able to quickly make my booking and everything was done via an easy to install app. The app download happened without issue and is very self explanatory. Once onsite with a full van and shelving I had purchased that day the app easily opened the access gates, roller door and the unit itself. This is my only real criticism of the whole process, there doesn't appear to be a large easy to read map of the complex for first time users. I accessed the building very late on a Friday night with no staff to guide me on my first visit, so a big map in the downstairs driveway could help. Other than this observation the whole process when very smoothly. By the way the place is a bit spooky if going there for the first time around midnight, however, you can park anywhere and you get your pick of the trolleys.

July 26, 2024
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Reply from Roomia Self Storage - Minchinbury

Thank you for your detailed and thoughtful review and for choosing Roomia. We appreciate your feedback regarding the map - we can look to locate one of the maps onsite to this area.
Thank you again for choosing Roomia, and we hope to continue providing you with excellent service. If you have any other suggestions or need further assistance, please don't hesitate to reach out.

Rated 5 out of 5 stars

Best storage premises in the game hands down.

First of all it's a very simple process to sign up. Second of all once you get to meet the team there service is second to non. Very friendly staff that break down the process for the individual.

The app that you download is simple for anyone to access the premises. Would recommend to everyone 👍.

July 23, 2024
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Reply from Roomia Self Storage - Minchinbury

Thank you for your fantastic review. We're thrilled to hear that you found our sign-up process simple and our team friendly and helpful. We appreciate your recommendation and look forward to continuing to provide excellent service!

Rated 5 out of 5 stars

Friendly helpful staff

Friendly helpful staff, great app that's easy to use, set up quick and easy. Totally surprised by the whole experience .

July 26, 2024
Roomia Self Storage  - Minchinbury logo

Reply from Roomia Self Storage - Minchinbury

We're delighted to hear about your positive experience. It's great to know that the setup process was quick and easy for you. Thank you for your review, and we hope to continue exceeding your expectations.

Rated 5 out of 5 stars

Great service

After having to store my belongings for a few months the team and facilities at Roomia made it so much easier, with very competitive rates, helpful staff and a very easy to use app, I will definitely be using Roomia again, highly recommend

July 22, 2024
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Reply from Roomia Self Storage - Minchinbury

Thank you so much for your review and your recommendation. It's great to hear that our team and facilities made your storage experience easier. Many thanks for choosing Roomia.

Rated 5 out of 5 stars

Anton was awesome to Deal with

Anton was awesome to Deal with. He explained everything exceptionally well.
Thanks

July 20, 2024
Roomia Self Storage  - Minchinbury logo

Reply from Roomia Self Storage - Minchinbury

Thank you for your fantastic review! We're delighted to hear that Anton provided you with exceptional service and clear explanations. We'll be sure to pass along your kind words to him. Thank you for choosing Roomia.

Rated 5 out of 5 stars

Easy to use app for all entry

Easy to use app for all entry, storage and exit needs. Helpful customer service

July 18, 2024
Roomia Self Storage  - Minchinbury logo

Reply from Roomia Self Storage - Minchinbury

Hi Daniel, we're happy to hear that you found the app easy to use and Roomia team helpful.
Thank you for your review and for storing with Roomia.

Rated 5 out of 5 stars

Roomia is choice

Anton was super helpful he showed me all options available and showed me why Roomia was the best choice for storage listing all feature and benefits stowing with them.

June 29, 2024
Unprompted review
Roomia Self Storage  - Minchinbury logo

Reply from Roomia Self Storage - Minchinbury

Hi Christian, thank you so much for your 5-star review, it is very appreciated.

Rated 5 out of 5 stars

Staff were helpful on application for…absolutely

Staff were helpful on application for unit and were a help for me when i needed extra and the storage locker was just a storage lovker

June 4, 2024
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Reply from Roomia Self Storage - Minchinbury

Hi Mathew, thank you for your review and for storing with Roomia. We appreciate your feedback.

Rated 5 out of 5 stars

Affordable Storage Units

Booking process was easy to navigate.
Storage Units are very affordable.
Josh and Anton are fantastic and nothing was too much trouble even though we did have a slight hiccup with the unit itself.
But that was sorted very quickly and I was called with an update.
Will definitely be recommending Roomia.
Great Job 👍

June 18, 2024
Unprompted review
Roomia Self Storage  - Minchinbury logo

Reply from Roomia Self Storage - Minchinbury

Thank you so much for your 5-star review.
We're happy to hear that you found our booking process easy and our storage units affordable. Your recommendation means a lot to us. Thank you for choosing Roomia, and we look forward to continuing to provide you with great service.

Rated 5 out of 5 stars

The team were awesome

The team were awesome! Assisted my elderly relatives setting up the app on their phone. Thanks so much!

May 30, 2024
Roomia Self Storage  - Minchinbury logo

Reply from Roomia Self Storage - Minchinbury

You are most welcome! Thank you for your review and we are very glad we were able to help your relatives with their storage needs and make it as hassle-free as possible.

Rated 5 out of 5 stars

Once again Anton and Roomia have been amazing to deal with

This is our second time dealing with Roomia Minchinbury...the first was for a storage unit for a charity we are involved in...this time around it was for a personal storage unit 😊 and once again Anton made the whole process quick and easy...he went above and beyond to get us set up and everything. Happy clients here!

May 23, 2024
Roomia Self Storage  - Minchinbury logo

Reply from Roomia Self Storage - Minchinbury

Hi Kylie, Thank you so much for your wonderful review. We're thrilled to hear that Anton made both your experiences with Roomia Minchinbury quick and easy. We appreciate your continued trust in us for your storage needs. Happy clients like you make our day! 😊

Rated 5 out of 5 stars

Affordable storage unit

Affordable storage unit, plenty of room. And staff very friendly.

June 3, 2024
Unprompted review
Roomia Self Storage  - Minchinbury logo

Reply from Roomia Self Storage - Minchinbury

Thank you for leaving your review and for your kind words about the Roomia Team. We appreciate it.

Rated 5 out of 5 stars

Thank you

Thank you for organising everything at such short notice and helping to make an extremely stressful situation for me run 100% smoothly at your end. Sometimes doing that “little bit extra” for someone makes a world of difference.

May 23, 2024
Unprompted review
Roomia Self Storage  - Minchinbury logo

Reply from Roomia Self Storage - Minchinbury

Thank you for your wonderful review. We understand that storage needs often happen during stressful times, and we're glad we could make things a little easier for you. If there's anything else you need, we're here to help! Your kind words mean a lot to us.

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