Roomia Self Storage - St Marys SA Reviews 

23
TrustScore 4.5 out of 5

4.4

South Road 1167A, 5042 St Marys, South Australia, AU


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Rated 5 out of 5 stars

Jason and Lauren were absolutely amazing. We arrived 2 mins before closing in a stressful situation. Movers were threatening and they were so calm and welcoming, helpful and went totally out of their... See more

Company replied

Rated 5 out of 5 stars

We had an amazing experience with Roomia Self Storage. The staff are incredibly friendly, thoughtful, and genuinely caring. They took the time to really listen to our storage needs and helped us find... See more

Company replied

Rated 5 out of 5 stars

Jason at St Mary's was a pleasure to deal with. He explained what storage options there were, costs and how their security system worked. The cost for the ongoing storage was very completive. We have... See more

Company replied

Rated 5 out of 5 stars

Friendly and very helpful. Jason was so patient showing us the available containers until we decided on the one we wanted. On the day of the move, I had forgotten where my container was so again, Jaso... See more

Company replied


Company details

  1. Self-Storage Facility
  2. Automobile Storage Facility
  3. Moving Supply Store
  4. Packaging Supply Store
  5. RV Storage Facility
  6. Storage Facility

About Roomia Self Storage - St Marys SA

Written by the company

When life changes, a little room to breathe can make a big difference, and that’s why we exist. No matter how big or small the change, with a range of storage sizes available, Roomia is your place to create space.

At Roomia, we know there’s no one-size-fits-all approach to storage, which is why we’ve created facilities that are secure, flexible and as individual as your needs.

Our goal is to make your life Roomia, one storage unit at a time.

Visit Website

Make your life Roomia.

Written by the company

Is ‘Roomia’ a real word? No. But we’re claiming it!
It’s the feeling of room, open space, and a new lease on life. So yes, we make life Roomia.
The Roomia Difference
Service
Storage doesn't start with our space,it starts with your items. We take the time to provide the facilities, service and understanding to create the space you need.
Security
Through cutting-edge alarm systems, lighting, and the latest in security measures, we are able to offer peace of mind knowing your items are safe and secure.
Understanding
You always have a real person to talk to. We’re here to give in-person advice, support and assistance to new and experienced storers.

Contact info

  • South Road 1167A, 5042, St Marys, South Australia, Australia

  • 8225 8460

4.4

Excellent

TrustScore 4.5 out of 5

23 reviews

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4-star
3-star
2-star
1-star

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This company invites their customers to review, whether positive or negative

Replied to 88% of negative reviews

Typically replies within 24 hours

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4.4

All reviews

(23)

646 reviews in the last 12 months

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Rated 5 out of 5 stars

Jason and Lauren were absolutely…

Jason and Lauren were absolutely amazing. We arrived 2 mins before closing in a stressful situation. Movers were threatening and they were so calm and welcoming, helpful and went totally out of their way for me. The best!!
Couldn’t have been more helpful and kind.

June 29, 2026
Unprompted review
Roomia Self Storage  - St Marys SA logo

Reply from Roomia Self Storage - St Marys SA

Thank you for such a wonderful review.

We're so sorry to hear you were dealing with such a stressful situation, but we're delighted Jason and Lauren were able to step in and make a difficult day a little easier. Showing kindness, staying calm and helping when it matters most is exactly the experience we want every customer to have.

We'll make sure your lovely feedback is shared with both Jason and Lauren. Thank you for choosing Roomia, and we hope things have settled down for you since then. 💚

Rated 5 out of 5 stars

Excellence

Convenience, security, leniency (when I was a little late paying), location, the bloke that signed me up. All these contributed to a trustworthy service. Thankyou.

June 2, 2026
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Reply from Roomia Self Storage - St Marys SA

Thanks so much for the honest and thoughtful feedback. Life happens sometimes, so we’re glad we could help out when needed. Great to hear the team, location and security all made a positive difference. We really appreciate the trust.

Rated 5 out of 5 stars

Easy to arrange

Easy to arrange, access and store our gear while we were between houses. Good, safe & secure facilities.

May 29, 2026
Roomia Self Storage  - St Marys SA logo

Reply from Roomia Self Storage - St Marys SA

Thanks so much for your kind review.

Moving between homes can be a stressful time, so we’re really glad we could make storage feel easy and secure for you along the way. Wishing you all the best in your new home 😊

Rated 5 out of 5 stars

Roomia, St Mary’s SA - Starting with the online process the…

Starting with the online process the night before, to turning up with removalist the day after.
Excellent help from staff, great facility, would highly recommend.

May 25, 2026
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Reply from Roomia Self Storage - St Marys SA

Thanks so much for the lovely review!

We’re so glad everything went smoothly from the online setup through to move-in day. Moving can be stressful enough, so it’s great to hear the team could make the process easy and welcoming for you 😊

Rated 3 out of 5 stars

Pretty good storage place

I stored here for a long time so it was pretty good. Staff were usually helpful and friendly and I never, ever had any issues with my unit or storage. The rates are not bad either. However, there's only one lift to service 2 upper floors, which means it can take a really, really long time to move items in/out. And there's probably not enough trolleys available to move items unless it's quiet. The roller doors are unfortunately automatic, so u can still be moving items and they shut on you or they just don't all open, restricting access if its a little busy. Other than these things though, I would still recommend for storage, just try to go when its quiet.

May 13, 2026
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Reply from Roomia Self Storage - St Marys SA

Thank you for taking the time to leave such detailed feedback and for storing with us over such a long period. We’re really pleased to hear you found the team friendly, the facility reliable and your overall experience a positive one.

We also genuinely appreciate the constructive feedback around lift access, trolley availability and the roller doors. Feedback like this helps us continue improving the experience for everyone, especially during busier periods. Thanks again for the recommendation and for being part of Roomia for so long.

Rated 5 out of 5 stars

Same day unit made super easy

Such a simple and easy process even with wanting the storage on the same day!

May 9, 2026
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Reply from Roomia Self Storage - St Marys SA

Thanks so much for the review. We’re really glad the team could help get everything organised quickly and make the same day move-in process easy for you.

We appreciate you choosing Roomia.

Rated 5 out of 5 stars

Jason at St Mary's was a pleasure to…

Jason at St Mary's was a pleasure to deal with. He explained what storage options there were, costs and how their security system worked. The cost for the ongoing storage was very completive. We have recommended Roomia to other people.

May 6, 2026
Roomia Self Storage  - St Marys SA logo

Reply from Roomia Self Storage - St Marys SA

Thanks so much for the kind review and recommendation. We’re really pleased to hear Jason took the time to explain everything clearly and helped you find the right option. We’ll be sure to pass your feedback on to him.

Thanks again for recommending Roomia to others, that really means a lot to us.

Rated 5 out of 5 stars

Great storage option

Good service. Easy access.

April 8, 2026
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Reply from Roomia Self Storage - St Marys SA

Thanks so much! 😊
Great to hear you found everything easy and the service helpful, that’s exactly what we aim for.

We appreciate you choosing Roomia!

Rated 5 out of 5 stars

Easy to book online

Easy to book online, friendly and helpful staff, easy access

April 1, 2026
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Reply from Roomia Self Storage - St Marys SA

Thanks so much! Glad it was a smooth experience 😊

Rated 5 out of 5 stars

We had an amazing experience with…

We had an amazing experience with Roomia Self Storage. The staff are incredibly friendly, thoughtful, and genuinely caring. They took the time to really listen to our storage needs and helped us find the perfect solution for our organisation. Not only were they the most affordable option, but also by far the most helpful. We couldn’t recommend them more highly!

March 27, 2026
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Reply from Roomia Self Storage - St Marys SA

Wow, thank you! This is exactly what we aim for: listening, helping and finding the right fit. So glad we could support you and your organisation.

Rated 5 out of 5 stars

Easy!

Simple, straight forward process and added bonus was the 3 month reduced rate! Excellent service and support!

February 17, 2026
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Reply from Roomia Self Storage - St Marys SA

We’re so glad the process felt simple and straightforward — that’s exactly how storage should be. Great to hear you enjoyed the reduced-rate offer too. Thanks for choosing Roomia and for your kind feedback.

Rated 5 out of 5 stars

The staff at St Mary's were fantastic

The staff at St Mary's were fantastic, really helpful. Accessing our unit was easy. Great experience

February 14, 2026
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Reply from Roomia Self Storage - St Marys SA

Thank you for your kind words! We’re so glad to hear the St Marys team made your experience a great one and that accessing your unit was nice and easy. We really appreciate your feedback and support. 😊

Rated 5 out of 5 stars

Roomia are the best !

Great customer service from Roomia manager Jason. He went out of his way to assist our requirements. The Facility was easy to find by being well signed.
Very very clean inside and out of their facility. Just felt secure to be here !

February 12, 2026
Roomia Self Storage  - St Marys SA logo

Reply from Roomia Self Storage - St Marys SA

Thank you so much for your kind words — this absolutely made our day! 😊
We’re thrilled to hear you had such a positive experience and that Jason was able to support you so well. He genuinely cares about making things easy for our customers, so we’ll be sure to pass your feedback on to him.
It’s also wonderful to know you found the facility easy to locate, clean, and secure, that’s exactly the experience we aim to provide every person who stores with us.

Thanks again for choosing Roomia and for taking the time to share your experience. We really appreciate it!

Rated 5 out of 5 stars

Top notch customer service

Friendly and very helpful. Jason was so patient showing us the available containers until we decided on the one we wanted. On the day of the move, I had forgotten where my container was so again, Jason was patient and walked me through. Top notch customer service and the containers are clean.

December 24, 2025
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Reply from Roomia Self Storage - St Marys SA

Thank you for the wonderful feedback! Jason will really appreciate the mention. We’re glad we could make the process stress-free for you.

Rated 5 out of 5 stars

Happy At Roomia !

Quality of communication.
Ease of access.
Presentation of the entire facility.
Supportive staff.

December 8, 2025
Roomia Self Storage  - St Marys SA logo

Reply from Roomia Self Storage - St Marys SA

Thank you! We love hearing that communication has been a highlight for you. We’re always here if you need anything.

Rated 5 out of 5 stars

Clean and tidy

Clean and tidy. No hassles.

December 4, 2025
Roomia Self Storage  - St Marys SA logo

Reply from Roomia Self Storage - St Marys SA

Thanks for your review!

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