RoomSketcher Reviews 370

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 132 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find the platform user-friendly and intuitive, praising its clear layout and easy-to-learn interface, even for beginners. Many appreciate the efficiency of the product, noting how quickly they can create professional-looking floor plans and visualize spaces with features like drag-and-drop functionality and 3D views. The customer service is frequently highlighted as excellent, with people commending the quick, professional, and friendly support, including helpful webinars and one-on-one sessions. However, some customers also noted that certain aspects, like adjusting walls or furniture colors, are not immediately obvious, and some desire more customization options and a broader selection of furniture. A few other people also felt that the pricing structure, particularly the credit system and the cost of the Pro version, could be expensive or perceived as primarily profit-driven.

What people talk about most

User experience

Reviewers consistently express satisfaction with the user experience, highlighting the platform's intuitive... See more

Product

Customers consistently note positive experiences with the product, describing it as a very good and intuitive... See more

Customer service

Clients share positive opinions on customer service, consistently describing it as excellent, very good, and... See more

Price

Consumers find price to be ambiguous, with many reviewers considering the service to be reasonably priced and... See more

Application

Customers had positive experiences with the app, with many considering it a favorite due to its ease of use... See more

Reviews shaping this summary

Rated 4 out of 5 stars

RoomSketcher is very user friendly, I like the drag and drop and easy placement options. The rendering quality is superb and my clients enjoy being able to visualize the space with the 360 mode. I wou... See more

Company replied

Rated 4 out of 5 stars

Roomsketcher has a clear and simple layout and was easy to teach myself how to use. Anything I did not understand was easy to find out from youtube tutorials etc. Now I have been using it for seve... See more

Company replied

Rated 4 out of 5 stars

We were searching for a way to show our clients a room plan in 3-D and also an app that would offer a room capture option. Room Sketcher has provided both of those at a reasonable price point for our... See more

Company replied

Rated 4 out of 5 stars

After getting a hang of Room Sketcher, it’s easy to use, but initially things are not obvious like adjusting wall, measurements and colors of furniture, etc. Also, once you purchase Pro, that’s not th... See more

Company replied


Company details

  1. Software Company
  2. Software Vendor

About RoomSketcher

Written by the company

RoomSketcher is professional floor plan software that makes it easy to create and share accurate, high-quality floor plans.
RoomSketcher Example
RoomSketcher gives you the flexibility to create floor plans in five different ways.

Draw your floor plans from scratch, order your existing blueprint to be redrawn, manually trace over existing sketches, use AI Convert to quickly transform existing plans, or scan floors with your phone into RoomSketcher (available on iOS).

With RoomSketcher, you can:
  • Create polished 2D & 3D floor plan visualizations in your style.
  • Work seamlessly across computers and tablets with cloud-synced projects.
  • Save time by letting our team quickly convert existing plans for you.
Trusted by thousands of real estate professionals, interior designers, and general contractors worldwide since 2007. We help you save time, impress clients, and boost your marketing with visuals that stand out.

Visit RoomSketcher’s Website

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

370 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Job Done Easily and Professionally

Room Sketcher has been very user-friendly and let me achieve professional results in very little time. It helped me starting quickly with a simple project and there was no difficulty in making it as complex as I wanted it to be. I was utilising the app at a higher level in no time. It helped me visualising my projects. I would not have succeeded in getting the results that I wanted without using Room Sketcher. Thumbs up to the customer support team as well!

June 27, 2024
Unprompted review
RoomSketcher logo

Reply from RoomSketcher

Hi Gill, thank you so much for this awesome review! We love to see our customers flourish with RoomSketcher, and we're so happy to hear that RoomSketcher has been so helpful for your work. Kind regards, Team RoomSketcher

Rated 4 out of 5 stars

It's great but I wish I cold customize…

It's great but I wish I cold customize some things more like stairs and landings

June 1, 2024
Unprompted review
RoomSketcher logo

Reply from RoomSketcher

Hi Johanna, thank you for your positive feedback! With RoomSketcher you can easily change the color and materials of the provided stairs. If you'd like to create customized stairs, you could try using our building blocks - search for "building block" in the Furniture Mode. These are customizable in size, color, and material. Here are some great examples of stairs that were created using building blocks: https://www.roomsketcher.com/blog/staircase-design/
Kind regards, Team RoomSketcher

Rated 4 out of 5 stars

Quick + easy

Easy to use, quick response, very helpful, very friendly ❤️
Missing only: Option for "DIN 277“-wohnflächenberechnung

June 27, 2024
Unprompted review
RoomSketcher logo

Reply from RoomSketcher

Hi Anna, Thank you for your feedback. It's great to hear that you are happy with RoomSketcher :)

Have you tried using our Total Area tool? You can read about it here: https://help.roomsketcher.com/hc/en-us/articles/213924629-Calculate-the-Total-Area-of-a-Floor-Plan or reach out to us at support@roomsketcher.com to learn more about it.
Kind regards, Team RoomSketcher

Rated 5 out of 5 stars

I had a zoom meeting with the…

I had a zoom meeting with the representative
Very responsive and very helpful

June 17, 2024
Unprompted review
RoomSketcher logo

Reply from RoomSketcher

Hello Mila, thank you for your positive feedback. It's fantastic to hear that our training team was able to get you up to speed. Kind regards, Team RoomSketcher

Rated 5 out of 5 stars

Great tool!

Room Sketcher has been an excellent tool for us. It has helped us in many ways.

June 17, 2024
Unprompted review
RoomSketcher logo

Reply from RoomSketcher

That's so great to hear, thanks for sharing! Kind regards, team RoomSketcher

Rated 5 out of 5 stars

RoomSketcher the Great

Response was immediate and knowledgeable. Very efficient and pleasant.

June 4, 2024
Unprompted review
RoomSketcher logo

Reply from RoomSketcher

Thanks so much for your feedback, glad to hear that and will be sure to report it back to the team :-) Kind regards, team RoomSketcher

Rated 5 out of 5 stars

Training session is well spent time

Training session was well spent time. We went through every question I had and I was able to learn how to do what I needed to do. I highly recommend using this service.

June 7, 2024
Unprompted review
RoomSketcher logo

Reply from RoomSketcher

Thanks for sharing your feedback, Linda, and for taking the time to write us a review, we really appreciate it :D

Rated 5 out of 5 stars

RoomSketcher great features and easy to use

RoomSketcher very reasonably priced, has good features for floor plans for the entire house renovation I am doing,it was easy to use for someone with no background in doing floorplans, the 360 views were great, and when I did have questions after making my first floor plan and wanted to make some edits the response was within one day and was very helpful. The floorplans were easy to print . Overall very pleased with RoomSketcher App and the support. Thanks

May 16, 2024
Unprompted review
RoomSketcher logo

Reply from RoomSketcher

Thank you for your positive review, Caroline. We’re thrilled to hear that you find RoomSketcher reasonably priced, easy to use, and helpful for your house renovation. We’re glad that our 360 views and quick customer support response have met your expectations. Your satisfaction is our top priority. Kind regards, team RoomSketcher

Rated 4 out of 5 stars

Loving Room Sketcher, could use some tweaks

I’m enjoying Room Sketcher so far. I like that it’s beginner user friendly. I love the ability to look at the 3D as I’m designing, it’s fun! They have a good variety of furniture options and seem to be adding to it frequently. The customer support is awesome. I always have questions and they are quick to respond and help out. I do wish a couple of things were different, and they’ve seemed to take my suggestions. My huge hang up that keeps my review from being 5 star is the credit usage. I feel that it shouldn’t cost a credit just to create a new project- I feel that limits me from just wanting to create and mess around in the program. I feel like my subscription cost should cover the creation of new projects. Yes, charge a credit for the 3D renderings and 360 stuff, but please not the creation part!!

May 16, 2024
Unprompted review
RoomSketcher logo

Reply from RoomSketcher

Thank you for sharing your thoughts on Room Sketcher, Allison. We’re glad to hear that you’re enjoying the user-friendly interface, 3D design feature, and our customer support. We understand your input on the cost for creating a new project. The charge for a new project covers the secure storage and cloud access to your projects. I hope that clarifies your input on creating new projects. Kind regards, team RoomSketcher

Rated 5 out of 5 stars

very easy to use

very easy to use. I am a graphic designer and I've been using this program for about 3 years now. I'm glad to be able to offer 3D models and 3D photo service options for my clients. Overall very happy.

May 14, 2024
Unprompted review
RoomSketcher logo

Reply from RoomSketcher

Dear, Chani,
Thank you for your positive feedback and for being a loyal user for 3 years! We’re thrilled to hear that our program supports your graphic design work and your clients’ needs. Your satisfaction is our top priority. Kind regards, team RoomSketcher

Rated 5 out of 5 stars

Happy ... followed by a tiny "but"! :)

I could do with more options when it comes to furniture: for offices, schools ... a richer library, perhaps some AI involvement. But, in any case, the solution is still awesome as is, and the customer support is stellar!

May 15, 2024
Unprompted review
RoomSketcher logo

Reply from RoomSketcher

Thank you for your excellent review and suggestions, Luchian. We value your feedback and encourage you to send your furniture ideas to support@roomsketcher.com. Your suggestion about AI involvement is noted for future updates. Kind regards, team RoomSketcher

Rated 1 out of 5 stars

Far more costly than it appears...

Software itself a bit awkward but decent enough, business model seems closer to being a scam, high cost.. hidden charges .. and just overall sense of being taken for a ride to squeeze every penny possible.. must be less onerous options out there...

May 10, 2024
Unprompted review
RoomSketcher logo

Reply from RoomSketcher

Thank you for your feedback. We're sorry to hear that you felt our cost and charges are not transparent. You can find all information about our pricing model on this page, https://www.roomsketcher.com/pricing. If you only need certain features for a specific project, we recommend our Premium Project option. This is a great alternative for those who want more features but don’t need a full subscription. We hope this option can provide a less onerous solution for your needs. Kind regards, team RoomSketcher

Rated 5 out of 5 stars

A brilliant app! Perfectly good for the home builder / remodeling consumer buyer

Brilliant app! Just what the beginner needs, to work with their architect & builder to crystallize their requirements. Great app! Superior functions (my favorite: upload a floor plan image to automatically draw over the plan). Wonderful dictionary of furniture, good granularity of controls (define wall depth, stair dimensions, choose colors/material of every little thing, or go high-level, with perfectly fine defaults). This is Very well-rounded app. My kudos to the product manager & engineering team!!

April 30, 2024
Unprompted review
RoomSketcher logo

Reply from RoomSketcher

Thank you for your kind words, Vinayak! We’re thrilled to hear that you find our app brilliant and well-rounded. Your appreciation for the features and functions motivates us to continue improving. Kudos to you too for making the most of it! Kind regards, team RoomSketcher

Rated 5 out of 5 stars

Excellent product and excellent…

Excellent product and excellent customer service. What more do I need to say?

April 24, 2024
Unprompted review
RoomSketcher logo

Reply from RoomSketcher

Hi Mark, Thanks for an excellent review and rating. We love it. Kind regards, team RoomSketcher

Rated 5 out of 5 stars

exactly what I needed!

My architect is “old school” and creates his drawings by hand. I really need to see a 3D version, so I found RoomSketcher hoping to be able to visualize the plans as they come to life. I uploaded the drawings and in less than 24 hours Jonas returned my floor plans. They were great and did what I needed. Jonas did the work for me, and he was responsive and even did a small change for me within minutes. I highly recommend this company…especially Jonas.

April 3, 2024
Unprompted review
RoomSketcher logo

Reply from RoomSketcher

Thank you for your fantastic feedback, Sherry! We're thrilled to hear that RoomSketcher met your needs perfectly. We're delighted that Jonas provided excellent service and was responsive to your requests. If you ever need help in the future, don't hesitate to let us know. We appreciate your recommendation! Kind regards, team RoomSketcher

Rated 5 out of 5 stars

Easy to use and navigate

Easy to use and navigate. Lots of built in tutorials if you get stuck. We are using it for our renovations to figure out floor plan and we are complete beginners. This platform was the perfect user friendly solution for us

April 5, 2024
Unprompted review
RoomSketcher logo

Reply from RoomSketcher

Thank you for your kind words and excellent rating, Stephanie. We're thrilled that you found our platform easy to use and navigate, especially as beginners. If you ever need further assistance, don't hesitate to reach out. Happy renovating! Kind regards, team RoomSketcher

Rated 5 out of 5 stars

I bought this to use as a simple 2D…

I bought this to use as a simple 2D room layout programme for flooring, and it is perfect for that. There are more detailed apps for sure - but they are expensive and complicated. If you want to create something in 2D quickly and simply, this is your app. Technical support with 1-2-1 training is also excellent.

March 25, 2024
Unprompted review
RoomSketcher logo

Reply from RoomSketcher

Thanks so much for taking the time to write us a review, and so glad to hear the software is working out for you :-)

Rated 2 out of 5 stars

Improvement potential

The first impression is that the design is childish and old-fashioned and this characterizes the rest of the programme.

There are a number of bugs in the program. Suddenly, furniture you've placed is gone and you have to start over. It is not possible to group items to move etc.

There is bad color reproduction and a small selection of colors.

There is a small and not least outdated selection of furniture, lamps, sofas, floors, vases, pictures, paintings, shelves, cushions, carpets, plants, service etc.

When it comes to the choice of materials, it is very limited. It is difficult to find tiles, concrete, wood, floors, terraces etc.

They have to work a lot more on updating on functionality and trends.

March 18, 2024
Unprompted review
RoomSketcher logo

Reply from RoomSketcher

Thank you for sharing your feedback with us, Elisabeth. We're sorry to hear about the experience and the challenges you've said you encountered. We take your comments seriously, and I will pass them on to our development team for further investigation. Your input on materials, furniture etc. is valuable to us and we would love to hear what you would like to see in the app. Please feel free to send your suggestions to our customer service team at support@roomsketcher.com. Kind regards, team RoomSketcher

Rated 5 out of 5 stars

Software was easy to learn

Software was easy to learn. Created a floor plan and turned it over to my builder. He understood exactly what I needed him to do

March 1, 2024
Unprompted review
RoomSketcher logo

Reply from RoomSketcher

Thank you for the positive feedback, Todd! We're glad to hear that our software was easy to learn and helped you effectively communicate your needs to your builder. If you ever need further assistance, don't hesitate to reach out. Kind regards, team RoomSketcher

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look