Root2Ginger Reviews 391

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product's quality and delicious taste, often highlighting its natural and organic ingredients. Many find the ginger drinks to be the best they've ever tasted, enjoying them in various ways, from hot beverages to cocktails and even with ice cream. The ordering process is described as smooth and easy, with efficient and well-packaged deliveries that ensure the glass bottles arrive safely. However, some people were dissatisfied with the delivery speed, mentioning that their orders took longer than expected to arrive. A few other people also felt that there was a lack of clarity regarding dosage instructions for certain products.

What people talk about most

Product

Clients share positive opinions on product, frequently praising its delicious taste, fiery kick, and... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the product as superb and delicious... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the prompt and quick delivery,... See more

Order

People report positive experiences with the ordering process, finding it easy to order online and will... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been a customer and fan of Root2ginger for a couple of years now and find the Fiery to be absolutely gorgeous. Whether in a soft drink or a cocktail it is superb and in fact I also pour a bit in... See more

Company replied

Rated 5 out of 5 stars

Have mail ordered and purchased direct - this mix is mind blowing, recommend all the flavours but particular shout out to Spiced, Mint and Sorrel. If the drink could sing it would be singing Bo... See more

Company replied

Rated 5 out of 5 stars

I found this company at a Christmas market and bought 2 bottles after tasting them. The vendor was friendly helpful generous and very informative as we chatted for a while. The drinks were delicious a... See more

Company replied

Rated 5 out of 5 stars

A thoroughly delicious product. Superb with ice cream and in rice pudding. I would not like to be without a bottle since it is used almost daily. Would have every confidence in recommending to anyone... See more

Company replied


Company details

  1. Soft Drinks Shop

Written by the company

​Root2Ginger Natural Ginger Drink Mix Made from organic ingredients years of heritage and packed with the power of premium ginger ​ The Perfect Golden Serve Alcohol Free - Fiery Kick Promised


Contact info

4.8

Excellent

TrustScore 5 out of 5

391 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Really good product

Really good product! I had a first taste at my friends, who told me he got it at the Christmas Market one time and fell in love with it since. I got my couple of different bottles couple of weeks ago and one is nearly empty. My son and I absolutely love them. Thank you.

February 6, 2024
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Reply from Root2Ginger

Thanks Emilia that's lovely to hear, so glad you are enjoying Root2Ginger, means so much to have this great feedback and know that people are spreading the word.

Rated 5 out of 5 stars

Fantastic products

Fantastic products. High quality ingredients prepared with skill, to create an incredibly fresh tasting premium product. Well worth the price. Delivery was fast and efficient, and customer services were very responsive and fast to act when I had an issue (my fault, not theirs) to ensure their products arrived with me in a timely fashion and in tip top condition

January 23, 2024
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Reply from Root2Ginger

Hi Helen, thank you so much for this wonderful review, we really appreciate your feedback, great motivation for our family business.

Rated 5 out of 5 stars

Makes a lovely drink

It’s easy to add to Soda or Tonic water. Makes a lovely drink

January 28, 2024
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Reply from Root2Ginger

H Bryan, thanks for enjoying Root2Ginger

Rated 5 out of 5 stars

Fabulous and refreshing

Quick delivery, well packaged and delicious drink. Looking forward to trying the fierce one next time

January 13, 2024
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Reply from Root2Ginger

Thanks Bala you definitely need the Fierce!

Rated 5 out of 5 stars

Fabulous product but the people behind this touched my heart ❤️

Should have wrote this last month but just want to thank the beautiful lady behind R2G for blowing me away with her kindness, which just shows what an amazing family based company this is which is so rare to find.
I'd been visiting my dad at MRI hospital and had stayed up all night with him on palliative care when on walking through town I walked into a pop up shop and a lovely lady gave me a sample of fiery ginger.
Having had copious amounts of coffee the previous night I thought why not carried on with my day. It gave me a right boost and left a lovely taste in my mouth spicy but refreshing and I was gutted I didn't buy a bottle.
I found the card in my bag and just popped her a message to see where my nearest stockist was and to thank her for her kindness that day as I'd chatted about my dad on end of life and she had shown great empathy. My dad passed away and I thought this would make a great shot to have at his funeral as I'm a recovering alcoholic and was going to drive to John Lewis or where I could to buy some.
The next day her son, who was so lovely too walked into my workplace to hand deliver a bottle to me and a message from his mum to wish me well with my dads funeral and his mum sends her love...I have never been so moved by a strangers kindness let alone a business owner. I will never forget this and wish every success to this family grown business.
I had my ginger shot on my dads funeral...as did some of my drinking friends whom loved it and told the story of how that act of kindness restored my faith in humans at such a difficult time and am ordering my next bottle
Vanessa Williams xx

December 9, 2023
Unprompted review
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Reply from Root2Ginger

Hi Vanessa you bought tears to my eyes reading this. Thank you for all your kind words and good wishes to my family it means so much. I know life sometimes knocks our faith in humanity but I try to hold onto mine each day and your story is a perfect example of why. Best wishes Dx

Rated 5 out of 5 stars

2nd time ordering

2nd time ordering, love this stuff - highly recommended!

December 19, 2023
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Reply from Root2Ginger

Aww thank you Alex so glad your enjoying Root2Ginger

Rated 5 out of 5 stars

Fabulous products

Fabulous products, second lot bought following great reviews from recipients of couple of first purchases. Including husband and sister, both ginger fans.

December 18, 2023
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Reply from Root2Ginger

Thanks for this review James so glad you and your family are enjoying Root2Ginger

Rated 5 out of 5 stars

First bought root ginger at the Good…

First bought root ginger at the Good Food show, finished large bottle in a month so had to buy two more !! Great hot drink for the winter mornings, highly recommend

December 11, 2023
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Reply from Root2Ginger

Thanks for enjoying Root2Ginger Angela maybe see you again at Good Food Show in June!

Rated 5 out of 5 stars

Fantastic product range delicious…

Fantastic product range delicious taste, great with hot water in winter and fab with ice & sparkling water in summer & great to support a local family business

December 16, 2023
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Reply from Root2Ginger

Thanks for enjoying Root2Ginger we appreciate your support Saba. Happy New Year.

Rated 5 out of 5 stars

This company completely ruined all…

This company completely ruined all other ginger beer for me! I'm never going back!

December 15, 2023
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Reply from Root2Ginger

Hi Zoey .... Sorry not Sorry Love from R2G Family it's what we do! Thank you.

Rated 5 out of 5 stars

Exceptional product

Exceptional product! I bought this at an interflora competition stall and now I buy every other month.
I most definitely will buy a subscription!
It taste amazing, right level of sweet to fiery taste.

December 4, 2023
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Reply from Root2Ginger

Afiya thanks for enjoying Root2Ginger your feedback means so much to us and is great motivation as we start the New Year. Thank you.

Rated 5 out of 5 stars

great delivery and the sorrell and…

great delivery and the sorrell and ginger is delicious - made a great xmas present for my parents - thanks!

December 13, 2023
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Reply from Root2Ginger

Thanks Nadine the Sorrel went down a treat with people over Christmas we are so pleased. Thanks for enjoying Root2Ginger.

Rated 5 out of 5 stars

Just opened my Xmas bottle of fierce…

Just opened my Xmas bottle of fierce and it doesn’t disappoint. Found this product at the bbc good food show in bham. I like it quite strong so will be needing to buy a new bottle in the new year. However far cheaper than my usual shop bought ginger shots. I think my last pret bottle was £4. Gonna experiment with mixing in other flavours. But love the product

December 27, 2023
Unprompted review
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Reply from Root2Ginger

Thanks for this wonderful review we appreciate that you find us value for money; we have tried our best to create a great product that is also convenient to use and fairly priced.

Rated 5 out of 5 stars

Wonderful drinks and hugely impressed…

Wonderful drinks and hugely impressed by the speedy delivery. Strongly recommend both the products and the family team behind them.

November 6, 2023
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Reply from Root2Ginger

Thanks Ian glad everything arrived in time! Best wishes from Root2Ginger Fam X

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