So far so good. Roots HR have been responsive, professional and always knowledgeable with my questions. The support package works good for me as a small organisation. Occasionally i would have like... See more
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We have been using Roots Comply Plus for almost a year and we have also worked with them on a separate HR project. They have been very responsive and detailed in their responses. We have had a differe... See more
Company replied
Fern at Roots HR was incredibly helpful and professional during our employment policy review. As a small charity, her flawless work and clear explanations made the process smooth and easy to understan... See more
Company replied
Worked with Roots across some policies, staff contracts and being an independent advisor as we looked at changing how we work. Can't recommend enough! Really clear, quick to respond, fairly priced and... See more
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Company details
Written by the company
Roots HR’s vision is to improve social sector outcomes through better people management. Our mission is to provide high quality, practical and affordable human resources services on a greater than profit basis tailored to social sector organisations. We aim to ensure social sector employers have accessible, timely HR services available to them to enable them to best respond to external and internal forces whenever required. We offer a full range of generalist HR services from resourcing through to learning and development, employee relations, compensation and benefits, risk assessment and management, plus employee outplacement.
Contact info
Roots HR CIC, c/o Locke Williams Associates LLP, Blackthorn House, St Pauls Square, B3 1RL, Birmingham, United Kingdom
- 01562840060
- info@rootshr.org.uk
- rootshr.org.uk
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So far so good
So far so good. Roots HR have been responsive, professional and always knowledgeable with my questions. The support package works good for me as a small organisation. Occasionally i would have liked more advice/direction of what decisions to make but overall the support is competent and gives me confidence.
Fern has been a joy to work with
Fern has been a joy to work with. Professional at all times. Very happy with the service provided.

Reply from Roots HR CIC
Had a really good experience getting…
Had a really good experience getting some personalised training arranged and done with our team.

Reply from Roots HR CIC
Excellent support and quick turnaround
Excellent support and quick turnaround. I always trust Roots HR and their communication is great! Thanks so much.

Reply from Roots HR CIC
Would recommend 100%
Been with Roots HR for a few months love and I love them . Fern has been amazing and has helped us through some difficult situations . As a social enterprise it’s difficult to find someone with the same values especially in the HR industry but have to say I am more than happy

Reply from Roots HR CIC
Quality Advice
Jan is very knowledgeable on HR issues and gave us detailed quality advice throughout a complex HR procedure. She reacted promptly to our requests.
I would definitely recommend her.
Clear effective advice.
Fern really listened to the staff issues experienced by our charity and gave constructive advice, she explained processes and outlined legal frameworks. Thank you.

Reply from Roots HR CIC
Benchmarking Process
We had support to complete a comprehensive benchmarking process, this has been fundamental in supporting us to make sure our staff continue to feel valued. Huge thanks to Jimmy for being patient with our approach to the work and for the very detailed outcomes. Much appreciated.

Reply from Roots HR CIC
We used RootsHR for a recent benchmarking exercise
We used RootsHR for a recent benchmarking exercise. Alison Smith led this work which was tailored to what we needed and very valuable.

Reply from Roots HR CIC
Roots HR have proven to be my go to…
Roots HR have proven to be my go to company for benchmarking support. A prompt professional service that is supporting our growth as a company.
Timely and pragmatic
Timely and pragmatic, expert advice delivered in a clear, but empathetic way.

Reply from Roots HR CIC
Responsive, quality guidance and good value for money
We are a small charity without in-house HR and used Roots to help us develop a suite of key employer policies and contract templates. Fern O'Neill was responsive, had a good level of expertise, and was also a fun person to work with. I think the service offers really good value for money.

Reply from Roots HR CIC
Outstanding service since 2015
We have worked with Roots since 2015. In all our interactions they have been outstanding. Friendly, efficient, reliable and flexible. I have no hesitation recommending to colleagues in my network.

Reply from Roots HR CIC
Highly recommended!
Roots HR are absolute excellent! Professional, personable. They are experts who are able to give nuanced advice and a huge depth of support. Would highly recommend!

Reply from Roots HR CIC
Great insight and understanding of our needs
We had a really positive experience with Roots HR who conducted a salary benchmarking and benefits review of our organisation. Their understanding of both the charitable sector and healthcare sector; and their ability to be flexible, responsive and review a diverse range of roles, worked really well for our needs

Reply from Roots HR CIC
Great service
Great service! This was the second time we worked with Roots HR. Great communication and completed the work within tight timescales. Would highly recommend!

Reply from Roots HR CIC
The team at Roots are always absolute…
The team at Roots are always absolute professionals; offering advice and support sympathetically, calmly and objectively. I always welcome their ability to offer pragmatic solutions whilst allowing us to move forward feeling confident in our decision-making. They have helped us through some very difficult processes and have guided us through some tricky situations with firm and fair advice. I would not hesitate to recommend them.

Reply from Roots HR CIC

Reply from Roots HR CIC
Roots HR listened to our needs and…
Roots HR listened to our needs and responded professionally and with expertise. We kept them on to support us after their original commission via a third party. We will definitely commission them in future. Excellent service.

Reply from Roots HR CIC
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