RosabellaReviews 

The moringa is not doing anything
The only reason I signed up for it is because it specifically said it was a one time purchase. Now they are sending me more and charging me $35.00 a clip.

If I could give them a negative number I would! They have put only 5 start under a heading of trust pilot on their website. They do not have a telephone number you can call to stop your subscription when you use their help you get automated replies without a significant answer. I have written multiple emails to this bot they have to ask for the email to send their product back to no avail. They are a rip off company and the product they sent never worked for me. Beware you have 6 hours to cancel you account from the original order before you get continual withdrawals from your credit card you originally gave them.

Buyer Beware! I am only giving even 1 star so that I may warn other potential buyers of Rosabella Moringa. Once you subscribe it is impossible to cancel auto ship. I have contacted the company 4 times & each request has been ignored. They continue to charge my card & even though they respond to e-mails the answer is vague & they will not commit to honoring their fraudulent 100% customer satisfaction guarantee.
Product does nothing that is advertised & I would not recommend to anyone. I will also be reporting to the BBB & give unfavorable reviews on Social Media platforms that are available.

Rosebella autorenews your product $$$$$$$$$$ that you ordered when you dont know it and when you try to cancel, says its already shipped....their terms are tricky and devious and their customer service is with AI. Kiss your $$$$$$$ goodbye $$$$$$$$$$$$$

If I click fail I would. I ordered their product because I trusted them. Then only to find out they charged me twice as much. Their ad reads buy 3 get 3 free, for $11.99. No where on the ad does it say $11.99 per bottle. Immediately I started try to cancel it & there’s no way to do that. So I sent an email saying cancel my order.
I ordered this late around midnight. The very next morning within a few hours, they told me they couldn’t refund my order because they’d already mailed it. So I waited. 2 weeks later, I email them, I never received it. So they sent my the tracking info, clearly showing it was delivered!! In California, I live in Texas. I ask for my refund, they kept sending me ads asking if I wanted to get something else, a week of this, I decided they were never going to refund my money, so I agreed & traded it for something else. Then after 2 weeks I emailed them & told them I wanted a refund because yet again I never received anything, they told me they tried, but couldn’t deliver it. They needed my correct address, which they clearly had. Waited a week nothing so I emailed them again, I demanded my money back because I was done with their nonsense. I get pkgs all the time with no issues. I have my door, mailbox, & a locked locker room.
So now, today, they tell me as soon as they get it back, they’ll refund my money.
Them get back??? That’s unacceptable & I’m filing a fraudulent claim on them. This has been going on since early Sept. Believe me or, not … just ba aware of this shady company.

Purchasing on this site will automatically subscribe you to ongoing credit Card charges without your knowledge. Had to cancel card with bank - DO NOT USE!

Beware!!! This company is not to be trusted. Waited forever for the merchandise They say 30 day refund but they never answer your emails to make the return. They make it bad for other sites that are legit. After this experience I will probably never trust any company on Instagram again!!! I gave them one star only because you can’t write the review without pressing a star. They deserve ZERO!!!

Company is a rip off got charged a second time for an order i did not want.

I, , did not authorize any order from Rosabella and I’m not on an automatic refill either!!!
I made the mistake and placed my last one time order in June 2025,
Since then I was charged for something I did not authorize or ordered!!!
This is the second time I have had to call my bank which has caused me an inconvenience of canceling my bank cards,
Remove any information on fileaccount or member with Rosabella!!
I also checked into your companies website reviews and found out that there are many of the same complaints that I’ve had in the past 2-3 weeks.
This text is advising Rosabella that I will never order from your company again!!! I will not be responsible for any money you say I own Rosabella!!
Repeat: I will no longer order from Rosabella products again! Remove my credit card “wallet merchant” information immediately!!!
Your company should be ashamed of scamming people who trusted your website.
Believe me I too will place this review against your company!!!

DO NOT ORDER FROM THIS COMPANY!!!
Sent from my iPhone

Terrible customer service. It's taken weeks to cancel a subscription, and still not resolved. Please do not order from this company!!!

DO NOT order from them. I never signed up for this repeating delivery service and now I can not get out of it. I have reported them for fraudulent practice. DO NOT BUY FROM THEM.

The most horrible company. No way to get to customer service. They trap you in a loop trying to get off unauthorized autoship. DON'T DO IT!

In my opinion this company are Crooks. They billed my card on file without my authorization. I could cancel. Then, they refilled me and shipped more! I had to cancel my credit card and get a new one. Rip offs.

To all the people who want to cancel: Call your credit/debit card company and speak with customer service! I have sent over 12 emails and I'm still not sure if they canceled my order and subscription-(which I DID NOT sign up for). MJ has been very helpful via email, BUT still not sure if the result will be in my favor!

I requested that you stop the automated shipping in June 2025 and low and behold you have done it AGAIN! Please cancel Order #1062577! Please stop the automated shipping, since I am unable to do that and please respond to your emails!

Below is my request from June!
Karen Dxxx 07:52 AM 14 Jun, 25 UTC-4

I have tried on multiple occasions to stop this subscription of this product. I can not get it to stop and the option is NOT available to me online. Somebody needs to contact me to stop this. You are taking advantage of people! The better business bureau will be contacted.

Kxxxxx
Kxxxx12:02 PM 14 Jun, 25 UTC-4

I am trying to cancel my order and your website keeps adding more of the product! This is absolutely terrible and I am not ordering more!! You are taking advantage of people!
Kxxxxxx07:58 PM 14 Jun, 25 UTC-4

I have sent multiple messages that I want this order STOPPED!!! Nobody is responding to my messages. This is ridiculous that I can not stop this order, nor did I want it to be monthly.
Kxxxxxx 08:13 PM 14 Jun, 25 UTC-4

You received a new message from your online store's contact
form.

Country Code:

US

Name:

Kxxxxxxxzxxx

Email:

Phone Number:

Xxxxxxxx

Comment:

I have tried to stop my shipment and have not been able to. In fact you added an additional order and shipped it. I need to speak with someone to stop the automated shipping and to reverse this last transaction. I have sent multiple emails and no response.
Kxxxxxxxx 09:53 AM 16 Jun, 25 UTC-4

Rosabella supplements,

Please contact me ASAP to cancel the most recent order. I have called, but you do not accept calls. I have emailed as you have requested and no response. I am not able to stop this subscription on my side, so you need to do this for me. You guys are taking advantage of people and are not accepting phone calls. My number is xxxxxxxx

Thank you in advance,

Kxxxxxxx
Kxxxxxx 11:35 AM 16 Jun, 25 UTC-4

Can someone please contact me and let me know how to cancel my subscription? Nobody is responding.

Thanks you,
Zxxxxxxx
Xxxxxxxx
Kxxxxxxxx 08:33 AM 17 Jun, 25 UTC-4

Can somebody please respond to my requests to stop the subscription on my account. I have called and am unable to speak with a human. I have sent messages daily and nobody responds. Your site says that you respond within 24-48 hours. Your website does not allow me to stop the subscription that I NEVER set up initially. I hope that someone will either email me or better yet call me to be sure that I am refunded the money for a product that I did not intend to receive.

Thank you,
Kxxxxxxxx
Xxxxxxxx
Kxxxxxxxx 02:42 PM 17 Jun, 25 UTC-4

I never wanted to receive order number #793944. I have sent many emails and no one responds. You do not answer your phone and are taking advantage of customers. Please respond!

Thanks in advance,
Kxxxxxxxz
1000002190.png

Justine Terbio 03:04 PM 18 Jun, 25 UTC-4

Hi Karen,

Thanks for reaching out. Sorry to hear that you want to cancel your order.

However, looking at the account, it seems the order has already been fulfilled, and it is ready to be shipped out. As the order has already been fulfilled, I can no longer process a cancellation on the order.

Here’s your tracking info for reference:

I appreciate your understanding! In the meantime, I would encourage you to await your order and reach back out to us if you still want to pursue your request. I’m here to help. Have a fantastic day!

Best regards,

Justine

Rosabella Moringa Support

Kxxxxxxx04:36 PM 18 Jun, 25 UTC-4

You need to stop the order. I contacted you all in plenty of time. I need to know that you have stoped the subscription. PLEASE reapond
Kxxxxxxx 04:37 PM 18 Jun, 25 UTC-4

Also, why is this order being shipped through Amazon. I never purchased this through Amazon.
Muhammad Arshad 10:43 AM 24 Jun, 25 UTC-4

Hi Kxxxxx,

Thanks for reaching out! I see that you’ve already posted a review on Trustpilot—thank you for sharing your feedback.

I want to assure you that your concerns about stopping the subscription and order will be handled directly by our Escalation Team. They’ll be in touch to assist you further and make sure everything is sorted out.

If you have any other questions in the meantime, feel free to reach out!

Best regards,

Muhammad

Rosabella Moringa Support

Sent via Richpanel

This company is a complete scam. I was careful to make sure I only ordered a one-time purchase, but they changed the original price I had agreed on and signed me up for a subscription. They say you can cancel anytime, but there is absolutely no link anywhere to manage your account or subscription. It's a total scam.
I have emailed them numerous times requesting to cancel the subscription, and the only time I received a reply, was telling me the benefits of a subscription! It's too bad they run their business like this, because it is a decent product, but I would never order online again unless it was through Amazon.

Dont do it… SCAMMERS
Still waiting months now for a refund which they didn’t want to give and will not if bottle is open. Only after my doctor told me not to take this supplement did they even offer refund and many hoops to jump through. Had to pay shipping and send them tracking number (why) also said they canceled my subscription yet I just got another charge and shipment from them. HORRIBLE CUSTOMER SERVICE AND COMPANY

They got me also. Scam. They charge full price even if they say buy 3 and get 3 free. They charged $9.95 for shipping that they said was free. I usually read reviews first but failed to do so this time around . The 6 bottles of beetroot came to $81.90. I tried to cancel as soon as I saw the price and was unable to do so. I emailed them with no response. Please be smarter than I was. I hate people like this.

Not a good company to deal with, they will not answer your emails nor is it a contact number for this company so be aware, I wouldn't recommend this business to anyone

Worst customer service. I have tried over and over to cancel the subscription and they continue to send more of this product and charge me. There was a 90 day moneyback guarantee and I have been contacting them within that timeframe. Buyers do your research on this one.