Rosce Jewelers Reviews 

579
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

After buying 3 bracelets which had arrived in perfect condition (and I still wear everyday), I bought a 3 prong necklace which lost a stone after wearing it just once. I sent an e-mail complaint and... See more

Rated 1 out of 5 stars

Purchased for my daughter for Christmas - tennis necklace upon opening was kinked and bent. The tennis bracelet broke within hours of her wearing it. Contacted and complained they offered me a second... See more

Rated 5 out of 5 stars

This company are fabulous to deal with. They constantly keep you updated once ordering your item/items. Delivery is quick and their jewellery is first class. You will never br disappointed with anyth... See more

Rated 5 out of 5 stars

I would like to Command the professional ability of your representative Krysllin. She was on top of the issue I had with the clasp of the Beautiful Bracelet I purchased. She made sure that this issu... See more

Company details

  1. Shopping & Fashion

Written by the company

The modern world requires a stronger focus on affordable fine jewelry. As a direct-to-consumer brand, we are committed to assisting females with this important transformation. Join Rosce today!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

579 reviews

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4.4

All reviews

(579)

13 reviews in the last 12 months

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Rated 5 out of 5 stars

Great aftersale

Great team! Great Aftersale servicel!!!!!
They are very professional and coordinate
the smallest detail.
Headache free , very nice people behind
this brand. Im so happy i put my hands on
such rare gems.

May 30, 2022
Unprompted review
Rated 5 out of 5 stars

Beautiful jewelry. Excellent customer service!

I ordered 3 pieces from Rosce, The pieces were beautiful, but i was having issues with the clasps. I was thinking about returning the jewelry as I was looking for pieces that I could wear everyday and not have to worry about losing them. After communicating with Krysllin in customer service, I changed my mind. She really went above and beyond to ensure that I enjoyed my new jewelry. She gave me a few helpful hints on how to secure the clasp and so far I have had no issues.
I have had so many compliments on the pieces. I would not hesitate to order from Rosce again. The customer service I received really won me over. With so many on-line options, it's difficult to know who to trust. Rosce stands behind their product and ensures customer satisfaction. 5 stars!

May 7, 2022
Rated 5 out of 5 stars

I have used their website for numerous…

I have used their website for numerous orders. They have very nice jewelery and very good customer service. I cannot believe they are real manmade diamonds with these low prices they have, but to be honest since they always deliver and they always respond immediately to any issues, I am sincerely satisfied with them!

May 5, 2022
Unprompted review
Rated 5 out of 5 stars

Even tho i didn't buy anything but…

Even tho i didn't buy anything but still i loved the service.. for.me it matters more than the product itself. I had to cancel my order for personal reasons yet they were very understanding and cooperative. Loved the experience. Amazing work guys. It's been a pleasure amd as i promised i will try your jewelery when the right time comes.

April 22, 2022
Unprompted review
Rated 5 out of 5 stars

I am a sceptic but I was proven wrong

I don’t know what these are made from, and what sorcery this is, but the earrings I got really look like diamonds, they’re durable and the metal doesn’t tarnish at all.
I got mine almost two years ago, and I’ll be honest — I was very unsure of what I’m about to receive and even attempted cancelling the order.
I’m very happy I didn’t, my earrings are my go-to

April 21, 2022
Rated 5 out of 5 stars

This company are fabulous to deal with

This company are fabulous to deal with. They constantly keep you updated once ordering your item/items. Delivery is quick and their jewellery is first class. You will never br disappointed with anything you order. I have ordered and received items which are top quality and exactly as stated on their website.
Very happy customer.

March 30, 2022
Unprompted review
Rated 4 out of 5 stars

I love my tennis bracelets.. faulty clasp

I love my tennis bracelets, I bought two sizes and they look so real I’m really happy..the one problem I have is that neither of the clasps work properly and I’d when I emailed the company about it they never responded which was disappointing .. I can’t wear them for fear they will fall off
"I would just like to acknowledge that I recently had an issue with a bracelet I purchased and the customer service I have received in resolving this for me has been exceptional !! Very thorough follow up and it really shows that they are very proud of their product which they should be as the quality is amazing .. I’ll be a repeat customer for sure xx"

March 23, 2022
Unprompted review
Rated 5 out of 5 stars

From a very happy customer...Great…

From a very happy customer...Great service..excellent quality product..they keep you up to date..and follow through with enquiry..the product itself was of such great quality..I keep on ordering..I am on my 5th ordering..thank you Rosce.

February 24, 2022
Unprompted review
Rated 5 out of 5 stars

Customer Service Oustanding

Customer Service was outstanding and company stood behind product with delivery and replacement requested. I recommend this product for anyone who wants a realistic diamond alternative.

February 18, 2022
Unprompted review
Rated 5 out of 5 stars

Elegant piece

I'm very pleased with my recent purchase. Your customer service is exceptional and certainly reassuring while my necklace was delayed. Purely a problem with Auspost and the Rosce team went above and beyond to provide relevant tracking and follow-up. I shall definitely be a repeat customer.

February 18, 2022
Unprompted review
Rated 5 out of 5 stars

Beautiful necklace

I am really happy with my new necklace, it is sparkling and looks beautiful. I ordered originally the wrong size but could adjust it without any issue. Delivery to Germany took longer than expected but after contacting customer service it arrived one week later.
Krysllin was extremely friendly and supportive.

February 9, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing customer service and stunning…

Amazing customer service and stunning products! I have bought 5 items (4 bracelets and one necklace) from this company and the stuff is elegant and great quality. Had a problem with one item and they sent me a new one ASAP. My only request is to make 7" options for bracelets.

February 2, 2022
Unprompted review
Rated 5 out of 5 stars

Absolutely beautiful

Absolutely beautiful! I am so impressed with the quality of these pieces! I bought two pairs of hoops, a pair of studs and a ring. I can't wait to order more, they sparkle beautifully and are clearly well made.

January 29, 2022
Rated 5 out of 5 stars

Excellent products and service. Highly recommended !!

After buying 3 bracelets which had arrived in perfect condition (and I still wear everyday), I bought a 3 prong necklace which lost a stone after wearing it just once. I sent an e-mail complaint and got a really prompt answer, Mrs. Krysliin took care for my complaint and was very very efficient and polite. I got a new beautiful necklace and I'm so impressed by your service. Thank you.

January 23, 2022
Rated 4 out of 5 stars

Kudos to Rosce

The jewelry in itself is stunning (I ordered 2 Monette bracelets in yellow gold and white gold as well as a Giovanni earring in yellow gold) - all were so classy & well made. I wore them with pride during the Christmas holidays and received glowing compliments all around.

I guess the only hitch was the delay in the delivery (a week’s worth at the very least). But Rosce’s people made the effort to check on it on my behalf and were sincerely apologetic for the situation. That to me, speaks well of the company and the pride they have for their product.

January 21, 2022
Unprompted review
Rated 5 out of 5 stars

Stunningly beautiful!

I just received my Estrelle Gemstone Bracelet Diamond Set and the Monette 4 Prong Diamond Bracelet. They are absolutely beautiful. The Diamond Set bracelets contain rich and intense colors of blue, green, and red gemstones. The Diamond Bracelet is utterly stunning. I am so happy that I found your company.

January 21, 2022
Unprompted review

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