Rosehip Design UK Reviews 32

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 32 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and beautiful design of the products, particularly the clothing items like dresses and jackets. Many people appreciate the exquisite packaging, often noting the inclusion of matching bags and eco-friendly materials, and the prompt delivery service. However, some customers experienced issues with sizing, finding items to be much larger than expected. A few also mentioned that the colors of the products sometimes differed from their appearance online, being more autumnal than anticipated.

What people talk about most

Product

Reviewers express delight with the product, consistently praising the beautiful designs, high quality, and... See more

Quality

Customers had positive experiences with quality. Reviewers consistently praise the high quality of items,... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Customers consistently praise the speed of... See more

Order

People report ambiguous experiences with their orders. Many customers praise the quick delivery, with some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This was my first order. I purchased two dresses. Both arrived quickly in eco friendly pretty packaging. As I’m shorter than average, one had to be returned and I sent that back over weekend and await... See more

Company replied

Rated 5 out of 5 stars

Wow my parcel arrived today and I just absolutely love the Brompton velvet jacket! It is even more beautiful than the photographs on the website. Such a fab style, colours and design made even mo... See more

Company replied

Rated 5 out of 5 stars

This company stands out as a paragon of customer service. Every item I've bought has been of high quality and supported by personal messages. I recently ordered two items separately but within the sa... See more

Company replied

Rated 5 out of 5 stars

I ordered the Brompton jacket in plums/creams and it is everything I hoped- quality, soft velvety fabric, beautiful plaid on inside, fits like it was made for me. It shipped promptly and cleared custo... See more

Company replied



Contact info

4.7

Excellent

TrustScore 4.5 out of 5

32 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

More than 5 Stars 🌟🌟🌟🌟🌟…

Wow my parcel arrived today and I just absolutely love the Brompton velvet jacket!
It is even more beautiful than the photographs on the website.
Such a fab style, colours and design made even more special by the stunning lining!
Aww packaged in rose hip style in beautiful bag and a velvet purse !
Rossi your company is worth more than 5 STARS 🌟
THANK YOU

March 8, 2026
Unprompted review
Rosehip Design UK logo

Reply from Rosehip Design UK

Susan, your fantastic response means so much to us. We try hard to make a difference and yr kind words make it all so worthwhile. Thank you!

Rated 5 out of 5 stars

Dare to be different

Rosehip Designs are one of the best. Their customer service is second to none and their products are so imaginative and original. I have been a customer for a number of years and really rate what they do.

February 27, 2026
Rosehip Design UK logo

Reply from Rosehip Design UK

Thanks so much for your kind words Chris. It's so rewarding for us to receive such positive messages like these.

Rated 5 out of 5 stars

This company has got things right

This company has got things right
I ordered a long coat, it arrived the very next day, beautifully packed and exactly what they said I would get, fantastic quality, well made and I am extremely happy
They also added in a cotton tote bag and a velvet coin purse, which was a surprise to receive

February 25, 2026
Rosehip Design UK logo

Reply from Rosehip Design UK

We are delighted you were so happy Christina. Receiving such wonderful feedback so helps drive our passion for making beautiful clothes.

Rated 5 out of 5 stars

Prompt delivery service and when my…

Prompt delivery service and when my parcel arrived, it was wrapped in the most beautiful paper decorated with roses. When I pulled the garment out of the packaging, it was also inside a rosehip tote bag. The coat itself is beautiful. I couldn’t be more delighted.

February 20, 2026
Rosehip Design UK logo

Reply from Rosehip Design UK

Thank you for your lovely comments Jane. We really appreciate that you went to the trouble of giving us such a positive response, it means a lot to us.

Rated 5 out of 5 stars

Beyond gorgeous!!!

Beyond gorgeous!!!! The fabric, design and fit are perfect. X

February 19, 2026
Rosehip Design UK logo

Reply from Rosehip Design UK

Thank you Gillie, it makes our hearts sing to receive such lovely compliments.

Rated 5 out of 5 stars

It’s a lovely product

It’s a lovely product, super colour super fabric. I love it.
The only upset was having to pay 27 euros to the customs in duty but hey ho totally worth it. It’s a very pretty jacket.

February 18, 2026
Rosehip Design UK logo

Reply from Rosehip Design UK

Thank you so much for your kind words Jane. We too are very distressed that it was necessary to pay Customs Duty and we are actively engaged in trying to find how we can mitigate such additional costs.

Rated 5 out of 5 stars

The thing I like most about Rosehip…

The thing I like most about Rosehip Design is the customer care. It feels very personal. My dress arrived promptly and there was a handwritten postcard with it which I really appreciated. When I needed to exchange the dress I spoke to Gerry and she was very friendly and helpful. In addition the dresses are beautiful and arrive in their own matching bag all contained in beautiful environmentally friendly packaging.

February 10, 2026
Rosehip Design UK logo

Reply from Rosehip Design UK

Thank you so much for your wonderful compliments Bridget. It's such a meaningful reward for the effort we try and put in to making our customers feel happy and fulfilled.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look