Rosemary & Ridgway Reviews 

96
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Awesome shopping experience from start to finish. Super easy website to navigate (which could be dangerous to be honest as all their products are super lovely!!). Very pleased with my purchase, love t... See more

Rated 5 out of 5 stars

Happening upon this candle store of wonder has changed my home for the better! I love the scents, I love the passion behind all the products, and everything from the packaging to the labelling screams... See more

Rated 5 out of 5 stars

I fell in love with the unique fragrances of Rosemary & Ridgway when I visited a friend's house - and now I can't live without it. Whether it be a soap, lotion or candle, it has transformed living spa... See more

Company replied

Rated 5 out of 5 stars

I adore this company. The scents are amazing, their customer service is brilliant and the products are of the highest quality. Highly recommended for gifts… even if simply gifts to yourself. Thank you... See more

Company details

  1. Candle Store
  2. Flavours, Fragrances and Aroma Supplier

Written by the company

Hello, we’re Vanessa and Katie. Two sisters sharing one workshop and a passion for luxury candles which simultaneously excite and soothe the senses. We started with hand poured scented candles and have expanded our range over the last 2 years to include diffusers, soap & lotion, room & linen sprays and accessories such as matches and gift cards. We take pride in carefully curating both our scents and brand image. We feel strongly that all our packaging and vessels live up to the “reuse, repurpose, recycle” ethos and also have plans to expand this further by offering soap & lotion refills in fully recyclable packaging. We are very visible on social media (mainly Instagram) and have realized over the last year that in this heavily competitive market, a large part of our USP is actually us! We are hugely proud of what we do and really enjoy the relationships we have nurtured with both our customer base and other small businesses.


Contact info

4.9

Excellent

TrustScore 5 out of 5

96 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(96)

15 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Beautifully packaged candles with a lovely scent

Beautifully packaged candles with a lovely scent. A perfect gift for a friend and for myself! Excellent customer service and prompt delivery. I would highly recommend.

May 17, 2023
Rosemary & Ridgway logo

Reply from Rosemary & Ridgway

Thanks so much Karen - hugely appreciated!

Rated 5 out of 5 stars

Fantastic products and Service!

Fantastic products and Service! Rosemary and Ridgeway are so helpful with ordering and pick up. Their products are wonderfully scented and are always beautifully packaged. My particular favourite is the 'Zest' hand & body lotion! So light and fresh!

April 17, 2023
Rosemary & Ridgway logo

Reply from Rosemary & Ridgway

Thank you for your lovely review! So very much appreciated and Zest is such a delicious scent - excellent choice!!

Rated 5 out of 5 stars

Simply beautiful soaps and sprays that…

Simply beautiful soaps and sprays that hols their scent. Recently bought the cashmere room spray and everyone’s been commenting on how nice the house smells. I use it as part of energy cleaing to call in a rich warm luxury cosy energy and that’s just what it creates.

April 6, 2023
Unprompted review
Rated 5 out of 5 stars

Just gorgeous!

Gorgeous products, beautifully packaged, speedily delivered. Ordering from R&R is always a real treat :)

April 3, 2023
Rated 5 out of 5 stars

Excellent

Prompt, friendly service. Beautiful packaging, extra notes added to gifts. The best candles out there for smell and price. Love R&R - support local businesses too.

March 17, 2023
Rated 5 out of 5 stars

Love their candles

Love their candles. I’ve made several purchases from this company over the past year and everything has arrived quickly and beautifully packaged. Ideal for gifting.

September 30, 2022
Unprompted review
Rated 5 out of 5 stars

My go to for gifts!

I have bought several candles from R&R as gifts for friends. They are always packaged so beautifully and the scents are just lovely. Not over powering like some candles but suitably subtle and well mixed. My clear favourite is Noel, but I am also partial to retreat... in face who am I kidding, I love them all!!!

October 4, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic quality and scents

Bought a Dusk candle and Zest handwash, both gorgeous! Such brilliant service from these two amazing sisters, love the products and I will be back 😁

April 4, 2022
Unprompted review
Rated 5 out of 5 stars

Awesome candles, awesome people

Happening upon this candle store of wonder has changed my home for the better! I love the scents, I love the passion behind all the products, and everything from the packaging to the labelling screams attention to detail. I've quickly gathered a stash of candles and matches because they're all so gorgeous, and have my eye on some of the new handwash range - can't give a stronger recommendation for fab gifts to others or yourself!

February 16, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look