Rosemondservices Reviews 144

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I met Stephanie and her team of cleaners at my property to carry out an End of tenancy clean. They arrived earlier than expected and seemed very eager to get started. I was blown away by the quality o... See more

Rated 5 out of 5 stars

An exceptional company. I've used Rosemond on three occasions in recent months, for both cleaning and rubbish clearance. Every time they have been fantastic. Recently I had an emergency situation... See more

Company replied

Rated 5 out of 5 stars

Hannah is the best checkout n responsible person I have met in 20+ years of renting. She goes over the norm to help her clients achieve the best results n is most amenable to unusual circumstances. Cl... See more

Company replied

Rated 5 out of 5 stars

We used Rosemond's services recently when renting our house out. They performed an EICR certification, professional clean, upholstery & carpet clean, and inventory report. Every single person that w... See more

Company details

  1. Cleaning Service
  2. Property Maintenance

Written by the company

Whether you’re looking for help with an inventory or cleaning service, Rosemond Services are here to assist.


Contact info

4.9

Excellent

TrustScore 5 out of 5

144 reviews

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Rated 5 out of 5 stars

Thanks to the team at Rosemond

Thanks to the team at Rosemond, my carpets came up beautiful. All stains removed they look new again. Very happy customer.

Highly recommended.

April 27, 2022
Unprompted review
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Reply from Rosemondservices

Hi Denise thank you for your glowing review, I will pass the message on to our brilliant cleaning team

Rated 5 out of 5 stars

Thanks to Michelle & Kate in the office…

Thanks to Michelle & Kate in the office very helpful, they arranged a full clean with a plumber for a blocked sink. Very quick and efficient service. We had a few bumps in the road nothing was to much from them. <3

April 27, 2022
Unprompted review
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Reply from Rosemondservices

Hi Tim thanks for your review, I'm glad we could help with all of that, I will pass this message on to Kate, we look forward to working with you again soon :)

Rated 5 out of 5 stars

Great and friendly electrician

Really quick reply and the work was done immaculately. Really friendly electrician too and wouldn't leave until we were both sure everything worked perfectly.

March 22, 2022
Unprompted review
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Reply from Rosemondservices

Hi Jonathan thanks for your review, we have a great group of electricians that do work for us and I'm glad they exceeded your expectations, I will pass this message on to them :)

Rated 5 out of 5 stars

Great handyman service

Great handyman service. Easy to get a quote, job was done to perfection (installs tv bracket, installing cat flap and applying some fresh silicone around my sink and windows). I will be using Rosemond again, thank you so much Carl and Hannah!

March 14, 2022
Unprompted review
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Reply from Rosemondservices

Hi Ms Ramoutar, Thank you for taking time to review our service. I'm very pleased to hear how happy you were with our work and we look forward to working with you in the future, I will pass your thanks on to Carl and Hannah :)

Rated 5 out of 5 stars

Great handyman services

Absolutely outstanding service by Carl doing reflooring, painting and some other handyman jobs in my house and summer house and garage.
Goes above and beyond to make sure everything is done to high priority and keep everyone happy!

Definitely will not hesitate to recommend!

March 4, 2022
Unprompted review
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Reply from Rosemondservices

Hi Hyrar, thanks for taking time out of your day to review our handyman services, I'm glad to hear that Carl has gone above and beyond for you :) I will pass this message on to him

Rated 5 out of 5 stars

We've just experienced an excellent…

We've just experienced an excellent service from Rosemond. I sent an enquiry on Sunday eve expecting it to be answered on Monday. However, the response was almost immediate and by Monday afternoon the garden work had been done. Amazing service, polite, friendly and very reasonably priced. I wouldn't hesitate to recommend and I'll definitely be using them again in the future. They know how to make a business work!

February 28, 2022
Unprompted review
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Reply from Rosemondservices

Hi Louise thank you so much for your review, I'm really happy to hear how pleased you were with our services and we really look forward to working with you in the future :)

Rated 5 out of 5 stars

Rosemond services provided a fantastic…

Rosemond services provided a fantastic services. We booked in a check out report & Inventory on the same day, The reports landed in our inbox within 6 hours. Totally impressed very detailed reports. Will be recommending to follow landlords. Excellent customer service.

February 18, 2022
Unprompted review
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Reply from Rosemondservices

Hi Keith thank you for taking time to review us, I'm very pleased that the work of our brilliant clerks exceeded your expectations, we take great pride in producing detailed inventory reports in a timely manner, we look forward to working with you in the future :)

Rated 5 out of 5 stars

Would Recommend this Business

My experience with Rosemond was 100% positive. The staff were polite, helpful and knowledgeable, I was able to arrange rubbish clearance quickly and without fuss. I've recommended their services to local people and I will use them again.

January 31, 2022
Unprompted review
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Reply from Rosemondservices

Hi Katherine, thank you for taking the time to review us it is greatly appreciated, I will pass your positive comments on to all of our staff :) we look forward to working with you again soon

Rated 5 out of 5 stars

Nothing too much trouble.

Great communication. Requests expedited quickly and efficiently. Work carried out to a high standard. Nothing too much trouble.

January 12, 2022
Unprompted review
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Reply from Rosemondservices

Hi Rosemary, thank you for your glowing review, we take pride in working efficiently and to the highest standards for our customers. I hope we can work with you again soon :)

Rated 5 out of 5 stars

An exceptional company

An exceptional company. I've used Rosemond on three occasions in recent months, for both cleaning and rubbish clearance. Every time they have been fantastic.

Recently I had an emergency situation caused by a flood, requiring very rapid response. Rosemond came up trumps, getting people to me within a few hours of my call. Stephanie and Angela worked so hard, and cut no corners. They were super diligent, and did a fabulous job, considerably easing my stress.

Thank you, everyone at Rosemond. I can't recommend them highly enough.

January 5, 2022
Unprompted review
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Reply from Rosemondservices

Hi Stephen thanks for taking time out of your day to review us. We are really pleased to hear that we have gone above and beyond your expectations every time, I would be more than happy to pass this message on to Stephanie and Angela as well as the rest of our brilliant team :) we really look forward to working with you again

Rated 5 out of 5 stars

Excellent service very knowledgeable…

Excellent service very knowledgeable and expert technician Tony he was great

December 5, 2021
Unprompted review
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Reply from Rosemondservices

Hi Gillian thank you for taking the time to review us, I'm really pleased to hear how great of a job Tony has done for you, I will be sure to pass your comments on to him :)

Rated 5 out of 5 stars

Excellent service

Excellent service and cleaning - team turned up on time and were very thorough - would recommend, many thanks.

November 8, 2021
Unprompted review
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Reply from Rosemondservices

Hi Amanda, thank you for taking time out of your day to review us, we really appreciate your feedback and I am pleased that we met your expectations :)

Rated 5 out of 5 stars

Very Impressed by Rosemond Services

I was recommended Rosemond Services by my mother-in-law after she had the best experience with them. Decided to give them a try after having multiple horrendous experiences with other cleaning services; it’s safe to say I was rather impressed. Everything by the end looked impeccable. I will definitely use them again and would 100% recommended. 10/10 service.

November 6, 2021
Unprompted review
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Reply from Rosemondservices

Hi Safia, thank you so much for your review, we're very happy that our cleaning team left you rather impressed and we hope we can leave you even more impressed in the future :)

Rated 5 out of 5 stars

Rosemond services attended to clean my…

Rosemond services attended to clean my 5 bedroom townhouse in Hampstead, ready for rental. Helpful and wonderfully pleasent staff, beautiful job with the clean. Overall an excellent experience. would 10/10 recommend. Absolutely impeccable job with the oven. they went the extra mile and cleaned the outside porch. Compared to other bad experiences I will NEVER look back. I will use there inventory services next week, I will definitely leave feedback.

November 5, 2021
Unprompted review
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Reply from Rosemondservices

Hi Leah thank you for taking time to review us, we're very happy to hear how pleased you were with the clean we did on your property and I hope you were just as pleased with our inventory services too :)

Rated 3 out of 5 stars

Cleaning was ok but really over-priced

Cleaning was ok but really over-priced, particularly considering the size of our small one bed flat, and the service (the team arrived almost an hour late). Things like limescale off the shower were left very clean but there were also very obvious foot prints left all over the bathroom floor. Our estate agent requested they return as this was for an end-of-tenancy cleaning service.

November 5, 2021
Unprompted review
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Reply from Rosemondservices

Hello Alex, Thank you for your review, thank you for pointing out that our cleaning is very good and that we do remove all limescale, I manage all of the timings for our jobs and I cannot recall anyone being late over an hour it's just not what we do we're always on time and if we're late it's because of a mess up between agents and landlords nothing to do with us. We take a full before and after report with hundreds of pictures and I can almost guarantee our after pictures will show no footprints on floors. ( we take these reports for this reason) you'll find when we leave premises agent/landlord/tenant/contractors all go into the property and unfortunately the cleaning company always has to take the blame and it's really unfair especially when our team work extremely hard.

I'm sorry to hear that you think our prices are expensive, we genuinely feel that we are not expensive for the service that we provide we feel that we are very fairly priced. We are always reviewing/welcoming feedback so this will be taken on board.

Alex once again thank you for taking the time to leave us feedback.
Rosemond Services

Rated 5 out of 5 stars

I’ve called for the help of Rosemond…

I’ve called for the help of Rosemond services twice now and both times they have been extremely helpful.
Carl is friendly, trustworthy and simply gets on with the job in hand. Would definately call them in again.
Carl done a great job!!

September 30, 2021
Unprompted review
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Reply from Rosemondservices

Hi Rosalind, thank you for taking time out of your day to review us, we're very happy to hear how great a job Carl did for you, I will pass this message on to him :)

Rated 5 out of 5 stars

Exceptional

Professional, friendly and helpful. High quality inventory reports at very reasonable prices. Highly recommended company.

September 22, 2021
Unprompted review
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Reply from Rosemondservices

Hi Jon, thank you for your review, we look forward to working with you again soon :)

Rated 5 out of 5 stars

Excellent cleaning service

What a great service from Stephanie at Rosemond Cleaning services. Really quick to respond to my request to clean my stained carpet, and cleaned brilliantly.

September 20, 2021
Unprompted review
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Reply from Rosemondservices

Hi Tracey thank you so much for your review, we're really glad to hear about Stephanie's great service, we will pass this on to her :)

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