Rose Noir Reviews 

46
TrustScore 3 out of 5

3.0

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Rated 5 out of 5 stars

Best customer service I have ever received from a clothing brand! I had a big night planned the following day and missed the next day delivery cut off time. I dropped them a message and not only rec... See more

Rated 1 out of 5 stars

Ordered 12th September and item as of cob 15-Sep is still not showing as shipped despite your site advising shipment is with 24-48hrs. I sent an email first thing this morning and I have not received... See more

Rated 5 out of 5 stars

I recently purchased the black t shirt in a Large and I am very impressed. The fit is amazing making you appear more muscular and has no odd measurements in any areas. The material is also high qualit... See more

Company details

  1. Men's Clothing Store

Information provided by various external sources

London based fashion brand specialising in Men's Slim Fit Shirts. For us, fashion is an art form. This is why we have created a distinctive collection of high-quality slim fit shirts catered for the gentlemen of today. Our shirts are not only aesthetic, they also guarantee outstanding comfort, breathability and fit. This is why we stand out from the rest. Each design is provided at a limited run, giving you exclusivity. Oozing with Elegance and Class, our products will undoubtedly become the perfect choice for your evening escapades.


Contact info

3.0

Average

TrustScore 3 out of 5

46 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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3.0

All reviews

(46)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My best shirt

This is the best quality shirt that I have amongst many top name brand shirts for its qualities, flexibility, fit, style, durability and price, A top purchase with no regrets which is so needed for gym goers that have muscles in the right places

September 22, 2019
Unprompted review
Rated 5 out of 5 stars

Quality is great

August 17, 2019
Unprompted review
Rose Noir logo

Reply from Rose Noir

Hi Alex,

Thanks for the lovely review. We are always working hard to provide the best service and products to our customers. We hope to see you back again shortly.

Regards.
Rose Noir Sales Team.

Rated 5 out of 5 stars

Shirts are great fit perfect and a…

Shirts are great fit perfect and a great service

August 6, 2019
Unprompted review
Rose Noir logo

Reply from Rose Noir

Hi Barry,

Thanks for the lovely review. We are always working hard to provide the best service and products to our customers. As a gesture of good will - use Code: Today15 for 15% off your next order.

Regards.
Rose Noir Sales Team.

Rated 1 out of 5 stars

Been waiting weeks for 2 items

Been waiting weeks for 2 items. Emailed and had no reply.

July 12, 2019
Unprompted review
Rose Noir logo

Reply from Rose Noir

Hi Declan,

We replied to you in approx 20min post your initial email to us asking the location of your package. Please check your inbox. The deliver was missed by yourself - it was delivered day after order as per our 'next day delivery' option. As suggested via email please see the tracking number and contact your local royal mail depot for collection or redelievery.

If you do require assistance during this process. Please let us know.

Regards
Rose Noir Sales Team.

Rated 5 out of 5 stars

Excellent service

Excellent service. Good quality shirts.

July 7, 2019
Unprompted review
Rose Noir logo

Reply from Rose Noir

Hi Chris,

Thanks for the message. Always means a lot to the team here at Rose Noir. Keeps the motivation high and keeps us producing quality goods whilst, upholding our excellent customer service. Glad you like the shirt. Please keep an eye out for our new launch coming near the end of this week !!!

Regards,
Rose Noir Sales Team.

Rated 5 out of 5 stars

I LOVE IT

i love it ! i buyed all ones, only one things, should try to be more precise about finishing details.

July 5, 2019
Unprompted review
Rose Noir logo

Reply from Rose Noir

Hi Paul,

Thanks for the feedback. We always do our best to provide excellent quality. We shall make sure going forward that each product is checked even more carefully prior to packaging.

Regards,
Rose Noir Sales Team.

Rated 4 out of 5 stars

Perfect fitting

Perfect fitting, Quality also superb, but not same as shown in the picture .
Overall i give 4 star out of 5 stars

June 15, 2019
Unprompted review
Rose Noir logo

Reply from Rose Noir

Hi Nazir,

Thanks for the feedback. As you can imagine, lighting plays a big part in imagery and at times items can look a tad different under different lighting. Regardless, we are glad you like the product. New range coming end of this month, keep an eye out !!!

Regards,
Rose Noir Sales Team

Rated 5 out of 5 stars

Efficient service

Efficient service, I would recommend buying from here . Will order from here again , fabric and quality of the clothing is on point

June 9, 2019
Unprompted review
Rose Noir logo

Reply from Rose Noir

Hi Shirin,

Thank you for the amazing review. The team is always glad to get honest yet robust reviews so we can always look to improve in all areas of the business. Look out for our new drop coming at the end of this month - will be a good one !!!

Regards,
Rose Noir Sales Team.

Rated 5 out of 5 stars

This company has been amazing

This company has been amazing, when I ordered three shirts and they noticed one was a different size to the rest because it was out of stock they emailed to ask if we would like the odd size to be sent in the same size as the others because they had extra stock.

Boyfriend is a large normally and the large fitted amazing, shirts aren’t too long so perfect on him (he’s 6 foot 1) and the stretch in the fabric made sure it clung to his muscles just right without pulling.

All in all definitely worth the five stars, because the service was great, the shirts are of great quality and will definitely order the black and the white when they come into stock. Well done Rose Noir there are not many online companies that put the customer first. Highly recommend! I

June 8, 2019
Unprompted review
Rose Noir logo

Reply from Rose Noir

Hi Sasha,

Thank you so much for the detailed review. Reviews such as this are always humbling, and makes us give back more. New drop coming this month - so keep an eye out !!!

Regards,
Rose Noir Sales Team.

Rated 5 out of 5 stars

Best customer service I have ever…

Best customer service I have ever received from a clothing brand! I had a big night planned the following day and missed the next day delivery cut off time. I dropped them a message and not only received an instant response but also had the shirt delivered the same day, 3 hours after clicking the order button!

Shirt is great quality, well fitted without making it skin tight so you can barely breathe. Will definitely be buying again

June 7, 2019
Unprompted review
Rated 5 out of 5 stars

Just as I expected

Just as I expected. Superb.

June 6, 2019
Unprompted review
Rose Noir logo

Reply from Rose Noir

Hi Simon,

Thanks for the lovely review. New batch dropping middle of this month - keep an eye out!!!

Regards,
Rose Noir Sales Team.

Rated 5 out of 5 stars

Great product

Great product, good communication, fast delivery.

Will definitely purchase again.

June 3, 2019
Unprompted review
Rose Noir logo

Reply from Rose Noir

Hi Pete,

Thank you for the lovely message. Look out for our new drop coming middle of this month !!!

Regards.
Rose Noir Sales Team.

Rated 5 out of 5 stars

Between us my Son and I have had 5…

Between us my Son and I have had 5 shirts off Rose Noir. Great quality and service. Shirts are premium material and fit. Glad to see more colours being introduced.

May 2, 2019
Unprompted review
Rose Noir logo

Reply from Rose Noir

Hi mate,

Thank you for the lovely review and being a loyal customer, always means a lot to us. We are bringing out even more new colours near the end of the month and designs - so stay tuned. In the mean time, for your kind gesture and review, please use and accept the discount Code: Trust20 which can be used at the checkout to get 20% off your next order !!! offer ends Sunday 05.05.19 (Midnight) .

Regards,
Rose Noir Sales Team.

Rated 4 out of 5 stars

Excellent fit and quality well…

Excellent fit and quality well packaged, however could provide a tracking link once shipped. Will be using again however as the shirts are very unique

May 2, 2019
Unprompted review
Rose Noir logo

Reply from Rose Noir

Hi Carl,

Thanks for the detailed review. Its always good to get feedback on improvements. Just recently, we have partnered up with Royal Mail to also provide our customers tracking numbers per order - giving further peace of mind but also allowing customers to see where the package is.

But we appreciate your patience's and glad you like the product !!!

Regards,
Rose Noir Sales Team.

Rated 5 out of 5 stars

Shirt is amazing and looks quality,and…

Shirt is amazing and looks quality,and customer service around a query was very helpful

May 2, 2019
Unprompted review
Rose Noir logo

Reply from Rose Noir

Hi Marc,

Thanks for the wonderful review. The team is always working hard to provide rapid customer service and overall customer experience. We hope to see you back soon for more purchases !!!

Regards,
Rose Noir Sales Team.

Rated 5 out of 5 stars

Great shirt

Great shirt, great fit, great feel! Please provide more colours!

May 2, 2019
Unprompted review
Rose Noir logo

Reply from Rose Noir

Hi Paul,

Thanks for the review. The team is working hard and we will be dropping more colours end of this coming month !!! So please do stay tuned.

Regards,
Rose Noir Sales Team.

Rated 5 out of 5 stars

6-star shirts

Excellent shirts, great fit. Stylish, classy, comfortable, really shows the physique, and very well made. This brand is doing it right. Already have 3 shirts, looking to order more!
Thanks Rose Noir!

April 21, 2019
Unprompted review
Rated 2 out of 5 stars

Unfortunately shirt came with one…

Unfortunately shirt came with one button hanging by one thread, wasnt sewn on like the others. Arrived in time for an event but too late to send back and change. Shame as aside from that was a great looking shirt

April 20, 2019
Unprompted review
Rose Noir logo

Reply from Rose Noir

Hi Tom,

We are sorry to hear this and would like to dearly apologise. We always do detail checks however, at times during postage things can go a tad wrong. If you had contacted us via email during the 30 day period we would have exchanged immediately. Or refunded. Regardless, glad you like the product.

Regards,
Rose Noir Sales Team.

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