Rosetta Stone Reviews 

So in my school's Spanish class, I use Rosetta Stone, and because the school pays for it, I don't have to pay a dime! It is really fun, and unlike Duolingo, you don't lose hearts if you get something wrong, and you actually learn. I am nearly fluent in the Spanish language after about 1 year. The only thing that is iffy is the speech recognition. It says you are correct, no matter what, but luckily, I have 2 amazing Spanish supervisors who would be glad to help me with my pronunciation!

Spent over £300 on their online products. The products never worked properly and then they said I had to buy programs again.

Their marketing is a scam and the things they promise are just words.

Once they take your money, you won’t get it back…

Do not give them your bank details or credit card.

They went in my mine unnoticed and took out a lot of money…

I have just purchased this for 3 months and I have not tried to cancel or anything yet, therefore , I am only reviewing the product itself.
I have done so much Spanish over the years but have forgotten most of it and ultimately was struggling to speak about the most basic of things.
Since starting with Rosetta Stone I have learned quite a lot of new words and it has also unlocked so much of the basic Spanish that I am finding more advanced Spanish is now coming back to me.
I went with this company as I liked the accents on the Spanish version. It’s not as slow as Duolingo and the voices annoy me
on that app so much. On reading more negative reviews I think one of the problems with language learning is you need to use a variety of resources. I would recommend, if UK based, following a GCSE (bite size) course along side of this. Maybe starting with KS2. It will slot into place and you will learn much faster. I can understand why some beginners find this hard to understand. I emailed the company as I wanted to see what the levels were like and they sent me the specification. I found the transcripts to it all and I think they might also be helpful if you are beginner.
One slight negative is at times it doesn’t recognise your speech, at first it was so annoying but I’m getting past that now.
Overall for me it is doing the job.

I was another one who had bought Rosetta Stone in the past and when wanting to try to pick it back up I was told I would have to buy it all over again due to "changing technology". Be warned if you think you're buying a lifetime product you're not. Once technology changes be prepared to spend more money.

I have an old version of their Italian Language program - It has recently come up with an error message.
Rosetta Stone refused to help as they no longer support a product that cost a lot of money.
The support advise was to buy their latest version!!
What a disgraceful way to treat customers

To be honest I won't buy it if I try it before. Their marketing is great and I bought Lifetime but was so disappointed. The app and the web don't work together. Doesn't recognize voice (I have a problem only in this app). I wish I could get my money back but I couldn't even find a support button. There are much better apps to learn a language! Don't waste your money even if you think it's worth it.

This program has you repeat words in which you dont even know the meaning of them. So while you struggle to repeat or understand what they are saying, you also have NO idea what one is saying. It would be helpful to have the Spanish version. English version. But to repeat in Spanish. I find this program extremely difficult and frustrating but will stick with it. I will start over as well to see if it helps. If it does, I will write another review.

Terrible Terrible company- please avoid this company- they took £167 out of my bank account without me ever using the app- I have emailed them numerous times and basically the company they use called IXL have just fobbed me off and I have not received any refund. I have learnt my lesson the hard way- I will be contacting Trading Standards and seeking legal advice- this company is worse than a scammer

Terrible experience. They kept deducting from my account. They make it very difficult to cancel. Almost £50 deducted monthly. I could scream with frustration. And the language learning isn’t very good either. I would steer very clear of Rosetta Stone.

garbage company, stole my money. Said the lifetime program I bought is now obsolete do to their upgrades. Now they are saying I have to pay more money for them to honor the membership. POS Company and POS Customer Service

I bought a lifetime licence for Rosetta Stone a while ago for quite a considerable amount.
In the last update they have removed one of the main learning options for the app, the option to set custom learning depending on your interests.
Now all that’s available is doing each section as it is, which makes the app pretty much useless.
I’m sure that Trading Standards would have something to say about this as it’s obviously done to force people who have already paid, to pay more for extra learning.
Disgusting behaviour, and zero response from the ignorant fools at their customer support.

I bought $500 in Rosetta stone language CDs. I used them for years, but had a disc failure and needed to reinstall. Even though the application still works fine, Rosetta Stone won't give me activation keys for my license, making my software useless. They keep pretending "technical support" has ended, but this isn't about technical support. It's about honoring the license they sold me. I'll never trust them again.

I often don't know what the application wants me to do, it doesn't recognize my pronunciation and then all of a sudden it does and I have no idea why, but worst of all, I can go through the modules but and get things correct but haven't learned how to use the language at all. It's proving pretty useless to me.

Be aware - this company is stealing money! My mother (77yo) bought a 1-year subscription through Apple Pay and for 2 (TWO) months doesn't have access to it. The customer support "can't find this payment"! All invoices are in place, but they just don't want to do anything! They don't care about customers and accept the fact that they received money but didn't provide the service. It is ok with them!
Please, be very careful when dealing with this company. ZERO customer support and very rude attitude!

Be aware - this company is stealing money! My mother (77yo) bought a 1-year subscription through Apple Pay and for 2 (TWO) months doesn't have access to it. The customer support "can't find this payment"! All invoices are in place, but they just don't want to do anything! They don't care about customers and accept the fact that they received money but didn't provide the service. It is ok with them!
Please, be very careful when dealing with this company. ZERO customer support and very rude attitude!

Buyer Beware! "Lifetime" products are false advertising. Quote from Rosetta Stone customer service, "'Lifetime' product means you can access the Rosetta Stone language product and services that you purchased, for as long as they’re available and supported by us. This is for the Lifetime of the product itself."

I purchased a "Lifetime" Spanish Language program in 2015. When I switched computers I could no longer access my program because the Rosetta Stone software updated and no longer supports my "Lifetime" program.

What a shame! GREAT company, except for one small detail - speech recognition. Hasn't improved over the past six years either. I stopped using their speech recognition five years (and two computers) ago. One either minor complaint. RS takes an immersion approach. I get it. That's how we learned our native tongue. That said, as adults we (presumably?) have literacy skills we didn't have as kids, but RS doesn't speak to that skill set. For example, as adults we have a greater capacity for understanding, yet RS doesn't offer one explanation - EVER. If you REALLY want to take up Rosetta Stone, invest in a basic grammar book in the language of your interest, as an auxiliary resource. The man who knows HOW something works - will always have a job. The man who knows WHY something works - will always be his boss.

Boring, slow, could not stick with it.

Still no proper help from customer support - they simply fob you off thinking it is an issue with your computer (which I know for certain it is NOT) - I even bought a headset as they suggested!
There are other ways to learn out there and until this company sort out their non-existent customer 'service' (who always seems to be someone called Fabio) and update their software - GIVE IT A MISS - it is way too much hassle to get the mic to work, to get the programme even to launch and to get the voice recognition to work if you ever get the mic to work!
I am really disappointed.