Rossinails Reviews 

187
•
TrustScore 3 out of 5

3.0

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Rated 5 out of 5 stars

Incredible company and out of this world customer service!!! If they accidentally miss something/make an error in your order they will send you the replacement product-no questions asked! My dog spill... See more

Rated 1 out of 5 stars

Ordered from them a month ago, received no tracking and no product!! contacted them about 4 times already, email, on Facebook as well as instagram, They seem to be ignoring my messages as they posted... See more

Rated 5 out of 5 stars

Rossi products and customer service is top notch! The dip powder colors are fabulous and so easy to use. They have made many improvements to their website since I started dipping in April 2020 and the... See more

Rated 5 out of 5 stars

I use Rossi nail gel base and top coat. I fortunately I received one has issues. But after contacting customer service, they responded so fast and the issue was solved in 2hours. They shipped me the r... See more

Company details

  1. Cosmetics Store

Information provided by various external sources

ROSSI offers a wide range of high quality nail products.


Contact info

3.0

Average

TrustScore 3 out of 5

187 reviews

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3.0

All reviews

(187)

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Rated 5 out of 5 stars

I loved using Rossi’s dip powder…

I loved using Rossi’s dip powder system. I used another brand before Rossi and I kept getting lifting and manicures only lasting 5 days. I tried Rossi for the first time and my mani didn’t want to come off! The liquids were super easy to use and the durability was excellent, all with a beautiful shine ✨

February 4, 2021
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Rossi products have arrived quickly and pristinely. The colors are phenomenal and stay put longer than regular polish! Customer service is also a major bonus, on Rossi nails community Facebook page they have exceeded my expectations and made things right every time. Would recommend to anyone.

February 4, 2021
Unprompted review
Rated 5 out of 5 stars

Love Rossi

I tried out Rossi nails when they sent me a free trial kit, I instantly fell in love! The colors are so beautiful and the system is so easy to use! I stopped going to the salon spending $50 a trip for basic colors then the upkeep it gets to be pricey, now I can have beautiful nails whenever I want.

February 4, 2021
Unprompted review
Rated 5 out of 5 stars

Highly recommend Dip Powders

I first got Rossi and as a way to save money by not going to salon. I quickly fell in love with their dip powders and strong my nails grow with them. The color selection is amazing and the quality is strong. I would highly recommend anyone to try it out for themselves!

February 4, 2021
Unprompted review
Rated 5 out of 5 stars

Best customer service!

I’ve been using Rossi since the pandemic started and so glad I picked them. Their shipping has always been quick and accurate. Their customer service is above 5 stars for sure. Anytime you reach out to them for anything, their response is almost immediate. This type of customer service is very rare these days. This alone will keep me coming back!

February 4, 2021
Unprompted review
Rated 5 out of 5 stars

Salon quality results at home

Rossi nail products are soo easy to use and give salon quality results. I have been dipping my nails with Rossi products for a little over 2 months now and I cannot believe I didn't know of them sooner. My nails even last longer than when I got them done professionally!!! I am beyond ecstatic that I will be saving soo much money not needing to visit a salon!!! Rossi definitely gives me the boost I needed to feel good about myself during this pandemic. They offer high quality products at such an affordable price and they are always offering great deals & sales, you cannot go wrong! Lastly, their customer service is second to none; they go way above and beyond to make sure that their customers are completely satisfied! Do yourself a favor and give them a try, thank me later!💖💅

February 4, 2021
Unprompted review
Rated 5 out of 5 stars

Ever since I saw an ad for them

Ever since I saw an ad for them, I have been obsessed with their products. I love their great selection of colors and I just want to buy every single one. I truly can’t get enough of their product!

February 4, 2021
Unprompted review
Rated 5 out of 5 stars

AMAZING!

Rossi is amazing! I was looking into doing my nails at home myself and was going to go with a different brand that’s double the price, until my mum introduced me to Rossi. WOW I am so glad I listened to mum!! I use the dip powders and I am absolutely hooked!

I’ve only been doing my own nails for a month (I soak off every 3-4 days and have already done 6 different manis because I want to switch it up and use every colour and be fabulous all the time) but I’ve already got over 60 different colours.

The community page they have on Facebook is incredible, and the Rossi team always leave positive and helpful comments on every post made by a member. Their customer service is absolutely fantastic as well!

I will never go to another salon ever again, and i’m officially a “Rossi Babe” for life!

February 4, 2021
Unprompted review
Rated 5 out of 5 stars

Rossi products are fantastic

Rossi products are fantastic! Powders are always easy to apply and they come in a great array of colours and styles. If you ever happen to have any problem at all, their customer service is second to none!
I highly recommend Rossi!

February 4, 2021
Unprompted review
Rated 5 out of 5 stars

Saved me a fortune…

I don't understand any of these negative reviews. The products are stunning! They last 3 weeks... Or less because I change them so much 😂
Will never go back to the salon. Rossi you've saved me a fortune and I love you! ❤️ Colours are fantastic. Quality is perfection. I'm always playing sports and there's no damage what so ever. I'm always getting comments about my nails at work and everyone loves them and can't believe their done at home. Also, my nails have grown no end (being a nail bitter all my life 😬) and this is the only thing that's ever worked! It's a bit of me and mum time at the weekends and has brought us even closer ❤️ AND MOST IMPORTANTLY AFFORDABLE!!!

February 4, 2021
Unprompted review
Rated 5 out of 5 stars

Rossi nails is amazing!!!!

Rossi nails is amazing and very addictive. I absolutely love their products. Very quick shipping and most importantly probably the best customer service I've ever dealt with. Keep up the great work

February 4, 2021
Unprompted review
Rated 1 out of 5 stars

Cheap, chinese, rubbish.

Cheap, garbage quality and slow shipping. Advertised in Australia but its actually some cheap product sent from China that took almost 2 months to receive... This is NOT an Australian brand. Plus me nails didn't last past 3 days. Steer clear.

February 1, 2021
Unprompted review
Rated 1 out of 5 stars

Ordered before Christmas

Ordered before Christmas. Order still hasn’t arrived. I received an email saying my order was delayed by Brexit. I have heard nothing since. I would not trust this company and have no hope that my goods will arrive.

January 30, 2021
Unprompted review
Rated 1 out of 5 stars

Avoid like the proverbial...

I too placed an order before Christmas and guess what parcel not arrived. Sent email and was told parcel got lost so sending out another - quel surprise, that too never arrived. But quick to take payment. Shame on you Rossi Nails in the current climate!

January 28, 2021
Unprompted review
Rated 1 out of 5 stars

SCAM and you will never receive your order!

I placed an order on the 26th December for the 6 x nail dipping powders and the essentials starter kit. I contacted Rossi Nails a week after placing the order as I hadn’t had a dispatch email yet. They said they were having problems in Germany (where their orders are shipped from) to do with Brexit & the order had been delayed, but will due to be dispatched within 2 weeks. I was absolutely shocked by this as the website gives no indication the orders come from abroad, it says that the items are shipping from the UK and will be dispatched within 2-3 working days. I emailed back to say how misleading this was but all I was getting was generic, automatically generated replies from a computer.
Sure enough 2 more weeks go by and still no dispatch email. I work for a company that ships internationally and I know full-well by this point there were no shipping issues to and from Europe. I email and I get the same generic, computer generated reply but this time stating the order will be shipped on the 2nd-3rd week of January. I also get in touch with them via social media and they copied & pasted the same reply. I requested a cancellation and my money back 4 times and every time it got ignored.
25th January comes by and it’s 4 weeks since my order and I email them threatening with going to my bank as it’s clearly a scam and I will be reporting them to the Citizens Advice Bureaux and Trading Standards. Funnily enough I get a text 2 minutes later (literally) confirming the order had been cancelled and my money will be back in my account within 2-10 working days.
This company is clearly a SCAM and absolute fraudsters that don’t want to get caught out by official gov bodies as they know what they are doing is misleading customers by making them think the stock is in the UK.
DO NOT ORDER FROM THIS COMPANY!

January 25, 2021
Unprompted review
Rated 1 out of 5 stars

Poor experience

Ordered from them. They said it was shipped. It was a lie. They sent fake tracking info. Then you find out that they actually don’t know if they can ship to you as they don’t know if they can get items to the UK. They have a UK Shop. But it doesn’t ship from the UK. A Lot of others have not received their items. For months.

December 26, 2020
Unprompted review

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