DON'T WASTE YOUR MONEY HERE!
Terrible Customer Service and Experience!
I am extremely disappointed with the service from Rotterzwam. I purchased two starter kits and followed the instructions to the letter, but after months, the mushrooms never sprouted. The kits were completely colonized, but nothing happened despite trying various methods like cold shocking them. After reaching out to customer service, I received a dismissive response from Florian de Deugd suggesting I simply buy more spawn from them, as if that was a reasonable solution after wasting time and money on their faulty products.
It's clear they don’t care about their customers. They brushed off my concerns without taking any responsibility and offered no real solutions other than spending more money with them. This is not how you treat paying customers who put their trust in your products. I will never buy from Rotterzwam again and will be leaving this review everywhere. Absolutely terrible experience!
Don't waste your money here.