very good service
September 27, 2024
Unprompted review
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3.6
Average
3 reviews
No history of asking for reviews
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Rotu is a scam site.
My partner had ordered stained glass birds from this site. After a long delay what arrived was a piece of painted metal. They are refusing to give a refund until we send the item back to china at our own expense.
July 28, 2023
Unprompted review
Rotu.io makes total scam website sale
This company advertised on Twitter two stained glass birds on a branch, sold as an ornament. What arrived was nothing like it! Instead of stained glass birds they sent a thin 2D piece of stamped metal sheet with a picture printed on it. The item cost £25 plus £5 postage It took a week or more longer to arrive than it said and is a virtually worthless, shoddy piece of pressed sheet metal. It's nothing like the advertisement photograph which shows a 3D item made of glass and bronze coloured metal. This is black painted, 2D metal sheet with a coloured picture of the item ordered printed on it. It does not match the item description or the photograph shown at point of sale.
It's a complete scam!
Update: Seller insists item is the one ordered, despite it being completely different and requests it's return to China for a refund but will not pay shipping. A second reply sent to my husband offers a refund ONCE the complaint had been withdrawn. 😡
July 28, 2023
Unprompted review
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