rougecasino.com Reviews 73

Has anyone managed to self-exclude? I write several times a day and for several months my request self-exclusion. Even support does not answer me. Live chat always says the same thing, that they will give an emergency but they do not have the right to deal with it. Do you know who I should contact? Thank you radim krejci

Withdrawal on the 21st of December only 90 pound but still not paid just saying they will keep looking into it usual shit I Withdrew before took 2 days and still waiting

This casino DOESN'T PAYOUT.I am fully verified, They say after 4 months of waiting my withdrawal is still being processed. Thier live support continue to assure me that they've flagged my withdrawal to be dealt with quickly.

Great casino with big selection of games

8 WEEK AGO

It's now been 8 weeks since I contacted support to ask to self exclude my account

I have emailed both support and daniel numerous times over the past 8 weeks with no response. I speak to chat every day and they just say email daniel.... which I have so many times.

I have concerns about there banking too, they claim on their site 'Payment are processed by Rougecasino LTD'
I have not had this show on my bank once

My account is STILL open 8 weeks later

I have been able to make some deposits still which I believe I am entitled to be refunded as I expressed I wanted to self excluded and they haven't done so.

avoid this casino at all costs,

This is an update on my earlier review from yesterday. As a verified customer support was and is terrible, however I did receive my withdrawal via sepa, it took 24 hours but I reseaved it all the same, I would have given 4 stars if it wasn't for the lack of support.

However I made another Sepa withdrawal yesterday, still waiting, let's see what happens today!

Verified account, made Sepa withdrawal, which usually arrives in minutes through other sites, 18 hours later still not arrived, contacted support in their messaging system to see why it's taking so long, told it's pending and could take up to 21 days, while they factory check,fact check what exactly.

I put a sad face saying service was crap and now support messaging has disappeared from my screen, tried to call the number on the site, the number is not valid?

Tried to email support on the site, message wasn't sent. Went to resend now the support section does not appear on the site.

So sent an email direct from my email account, things aren't looking hopefull, probably lost the lot, it's an absolute disgrace that these casinos are still allowed to take deposits, instantly which I might add, yet the customer took that as good faith, yet when it comes to a withdrawal it's not going to happen EVER!!!!!

Scam! Waiting for a withdrawal which im assuming I’ll never get looking at these reviews! Should be banned

Has anyone been paid out on a big amount ??

Pure scam no withdrawals no customer support and tons off spams .Avoid all casinos from this scammers.Win it .Big win etc all scam

Worst casino ever .Pure scum.waiting for withdrawals for month now .Customer service is a joke .Waste a time and money .Google should block this site

Waiting almost a month for 450 payout. No help and no communication. Has anyone actually been paid their winnings. I have played on sister sites with no issues.

As like other reviewers, asked to stop spamming my inbox. Totally ignored.
Payout horrendous was the reason to stop playing this site.
Utter rubbish.

Weird withdrawal process, live chat do not help one bit and still waiting for a supposed ‘email’ update from then that I’m yet to receive. Seems they’ll do just about anything to make sure you don’t get your money!

Update- 12th November and apparently still pending and now on working day number 29. If someone sees this that can escalate, please let me know.

No 👎 Don't try this casino it's a scam. Can't put no star needs sorting out

I'm waiting more than a month for my winnings. You don't have nobody to talk. Don't put your money here because they don't pay..

Withdrew using Bitcoin. Received 3 days later.

This is the same company as 4Crowncasino and Winnercasino1 STAY AWAY! you will or receive your Monday back. You will get the same rude and auto mated responses back on chat. nobody will reply to your emails all you will get is the free offers every few days. Stay well away!!

Over 2 months waiting for withdrawal. Same old excuses. Unbelivable that google or someone doesnt shut the site down. Obviously a massive scam