This was my first time ordering online from rough cuts. The website was easy to navigate through, the order i placed for my gran daughter, arrived quite quickly, and the query i had was dealt with pr... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I've found the staff and service very good.. considering the order was put in over the Easter holiday weekend it was acted on promptly and we got our uniform in time once they resumed after the break,... See more
Excellent customer service. I called and enquired before ordering, then placed my order online as store is closed until 12 April. A staff member called me back after receiving order having noticed tha... See more
Staff in store are rigid and unhelpful. Select items only available online and not in store. Purchases made online cannot be returned in store. Receipt missing from package delivered and staff refused... See more
Company details
Written by the company
Rough Cut Casuals is the Online Store for the School Uniforms business that has been our passion for the last twenty five years. During that time we have perfected all the items of the school uniform and accessories. We now invite you to Experience our Quality.
Contact info
United Kingdom
- roughcutcasuals.co.uk
4.4
Excellent
211 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Happy customer
Ordered some of my sons school uniform and got it in 2 days. There is no delivery charge. I am happy with their service.
July 18, 2023
Friendly staff and very professional…
Friendly staff and very professional service! My order got delivered very quicky.
I would highly recommend this shop.
July 2, 2023
Is very quick service.
July 2, 2023
User friendly website and fast delivery.
June 28, 2023
Excellent delivery and service as…
Excellent delivery and service as always
Easy to use website.
Easy ordering system
June 20, 2023
Great communication and the delivery…
Great communication and the delivery time was good, happy customer
May 29, 2023
Customer service is excellent
Customer service is excellent. Gave 4 stars due to low stock levels in not having the sizes in stock and waiting months for availability.
May 25, 2023
Great customer service
May 15, 2023
Lovely service straight forward and…
Lovely service straight forward and communication throughout
April 11, 2023
I've found the staff and service very…
I've found the staff and service very good.. considering the order was put in over the Easter holiday weekend it was acted on promptly and we got our uniform in time once they resumed after the break,,, parcel force need some explaining though...
April 11, 2023
Got everything we ordered in good…
Got everything we ordered in good time-also appreciated the thoughtful gift (tape measure). Thanks very much.
April 3, 2023
Very quick and arrived on time
March 23, 2023
Very happy with school sweatshirts
Very happy with school sweatshirts. However, would have liked to have a confirmation email when I ordered.
March 22, 2023
Delivery was very quick.
March 12, 2023
Great all round
March 9, 2023
Easy to order and very quick delivery.
February 10, 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.