This was my first time ordering online from rough cuts. The website was easy to navigate through, the order i placed for my gran daughter, arrived quite quickly, and the query i had was dealt with pr... See more
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I've found the staff and service very good.. considering the order was put in over the Easter holiday weekend it was acted on promptly and we got our uniform in time once they resumed after the break,... See more
Excellent customer service. I called and enquired before ordering, then placed my order online as store is closed until 12 April. A staff member called me back after receiving order having noticed tha... See more
Staff in store are rigid and unhelpful. Select items only available online and not in store. Purchases made online cannot be returned in store. Receipt missing from package delivered and staff refused... See more
Company details
Written by the company
Rough Cut Casuals is the Online Store for the School Uniforms business that has been our passion for the last twenty five years. During that time we have perfected all the items of the school uniform and accessories. We now invite you to Experience our Quality.
Contact info
United Kingdom
- roughcutcasuals.co.uk
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Ordered items
Ordered items, came very fast and correct items. Happy with the service.
Excellent products and service!
Good quality product and quick…
Good quality product and quick delivery. I really appreciate it. 5 star ratings from me.
Great product
No complaints good quality..
The website is very poor I had to go…
The website is very poor I had to go through the whole pages to find items dont come up when u search it’s a complete mess so form of order not even I’m school order I feel UUU need to sort out your on line page and u would be a lot busier ! People are out off bothering when such a hassle I stuck to it as I need the items urgently however if this was not essential I would of given up and looked else where I am still waiting for my order also
Had to wait over 1 week for delivery
Had to wait over 1 week for delivery. Next day delivery option would've have been great.
Difficult sizing and returns
I’m disappointed with the sizing. The difference between sizes is large so they are either too small or too big. The 9-10 cardigan is ok but the 9-10 polo shirt is way too baggy. I also cannot find information about returns on the delivery note or the email receipt. Please advise how I can return if exchange a postal order.

Reply from roughcutcasuals.co.uk
Overpriced for quality.
Overpriced for quality.
Spent over £50 and the free gift was a flimsy measuring tape.
I wouldn't shop there again if I had a choice.

Reply from roughcutcasuals.co.uk
It’s very tricky to find the school…
It’s very tricky to find the school uniform I require. When I type in the school I’m searching for, all other schools show up too!

Reply from roughcutcasuals.co.uk
Great Service
I was kept updated throughout my orders and the one item that was delayed I was given the option of refund or to wait. I chose to wait and received two calls updating the process.

Reply from roughcutcasuals.co.uk
Very convenient that you can order…
Very convenient that you can order online! However I did not get all that I wanted online. So will of to go in store,

Reply from roughcutcasuals.co.uk
Staff in store are rigid and unhelpful
Staff in store are rigid and unhelpful. Select items only available online and not in store. Purchases made online cannot be returned in store. Receipt missing from package delivered and staff refused to provide refund or exchange despite evidence items were new and tags in place. Also two week window to return items irrespective of whether unworn and tags in place after this date. Materials are synthetic and average quality.
This place a joke 2nd year running…
This place a joke 2nd year running don’t get uniform till October when ordered in august
Lovely Items
They were a bit slow at delivery plus sent wrong tie and didn't send my child's cardigan but it was all sorted out
Perfect like every time I order from…
Perfect like every time I order from them and super quick delivery
Absolutely amazing
Absolutely amazing! We’ve used rough cuts for the whole family since it opened and they are absolutely brilliant, for the first time I did an order online a few days ago and I’ve got the order already! Also the jumper wasn’t in stock but they wrote it on the paper that it will be delivered when in stock and it came yesterday! X
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