Everything from questions about the product being purchased (a water feature for our garden) to the first class efficient delivery was spot on! Very friendly team at Mayfield and a very friendly and h... See more
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Review summary
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Ordered a fire bowl and stand for my son and his partner. Realised immediately after placing it I’d asked for the wrong size stand. So called straight away, expecting a right faff/AI rhubarb and p... See more
Ordered the 1000mm Corton steel water bowl which was delivered by their driver today. Exemplary customer service as contacted immediately regarding delivery day 2 days later by their own delivery serv... See more
Company replied
Ordered a corten steel water feature last week . It’s being delivered tomorrow. The communication from both Roundwood and their transport company has been first class . They have even given an estimat... See more
Company details
- Garden Center
- Conservatory Construction Contractor
- Deck Builder
- Flooring Store
- Garage Builder
- Lumber Store
Written by the company
Round Wood of Mayfield is a premier UK-wide supplier of premium timber, a beautifully curated collection of quality garden products and traditional oak frame buildings. Our operations are centred on traditional craftsmanship, sustainability and design. What We Offer: • Oak Framed Buildings – From charming gazebos and porches to bespoke offices, garages, pool houses and full homes, using hand crafted pegged mortise and tenon joints. Each frame is pre assembled in our workshop to ensure the highest standards of quality and ease of onsite delivery • Timber Products – A wide range of hardwood and softwood decking and cladding, (from oak, tropical hardwoods, larch, and thermo-treated timbers), flooring, skirting, architraves, beams and sleepers—designed to bring enduring beauty to the home and garden • Garden Features – Pots and planters, corten steel fire pits, water features and elegant garden décor and cast-iron statues - all chosen for their aesthetic quality and functionality Why Choose Us: You’re choosing more than just products—you’re choosing a seamless blend of nature, traditional craft and modern service. Whether you’re transforming a garden, terrace or elevating your home, we’re here to make it effortless, sustainable, and beautifully long lasting. Visit our website: www.roundwood.com
Contact info
United Kingdom
- roundwood.com
4.8
Excellent
600 reviews
Replied to 25% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
The statue we ordered looks fantastic…
The statue we ordered looks fantastic and was delivered quickly. Thank you Zak and the team!
April 9, 2026
Outstanding customer service
Outstanding customer service. When the delivery company lost track of our order, Round Wood sent out a replacement within 24 hours.
March 27, 2026
Excellent product and delivery
It was great to have a company deliver using their own drivers and transport. The driver was really helpful and the product arrived on time in excellent condition. The water bowl was accurately made so the rim was level to the water once we filled it
April 2, 2026
Timely information and delivery
March 20, 2026
Nice solid items
Nice solid items, would score a 5 but they were covered with a fine layer of rust, probably to be expected I suppose!
March 16, 2026
Super smooth and very professional
Super smooth and very professional. Informative and very helpful in helping me understand the building process.
March 24, 2026
Unprompted review
Part of my order arrived damaged
Part of my order arrived damaged, Round Wood dealt with the issue in a timely fashion. Very happy with the corden steel bowl - as described online
March 9, 2026
Can't fault them.
Well priced itens with super prompt delivery. Items arrived in good order.
March 16, 2026
Friendly and very helpful staff
March 4, 2026
Perfect
Easy quick ordering service and product delivered quickly on time and in good condition
March 2, 2026
Great service
Great service. They called me to discuss best delivery day that suited me. Delivery was quick and helpful. The ironstone pots are absolutely beautiful. Exactly ar on the website. The colours are natural and rich.
March 9, 2026
Excellent service all round
Great product, beautifully made, quickly delivered, safe and sound in excellent packaging that would have protected it from an earthquake!
February 27, 2026
First class customer service
Everything from questions about the product being purchased (a water feature for our garden) to the first class efficient delivery was spot on! Very friendly team at Mayfield and a very friendly and helpful delivery chap who gave me some really good tips on our installation. The unground water feature is high quality and is going to look lovely. Thank you to the team!
February 25, 2026
Excellent quality attractive terracotta…
Excellent quality attractive terracotta pots which arrived securely packaged and were delivered really quickly. Postage seems a little on the high side, but having ordered pots from another company which offered free postage at the same time, I would now willingly pay more for safe delivery. Their pots arrived in multiple pieces in totally inadequate packaging.
March 2, 2026
Great product
Great product, prompt delivery, competitive prices. Look forward to dealing with you more in the near future.
Ben @ Greenbarn Joinery Ltd
February 27, 2026
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