ROVUX Footwear Reviews 

377
•
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

Gorgeous shoes , amazing deals and excellent customer support team, My husband obsessed with these shoes so We have purchased 2. Mine was too big and I reached out to customer support team they respo... See more

Rated 1 out of 5 stars

Their shoes are not as advertised. Ordered from an instagram ad and was not provided with the correct style. I was never provided any order confirmation and when I received the wrong order style custo... See more

Rated 5 out of 5 stars

If the customer service industry needs a company to show how to set the bar high.... ROVUX is that company. I received my shoes today...to say that they didn't fit would be an understatement. I emai... See more

Rated 5 out of 5 stars

I bought a pair of sneakers which I think look amazing and definitely something we don’t see in other sneaker brands. It fits nice and feels good for everyday use. The company is very professio... See more

Company details

  1. Streetwear Store

Written by the company

ROVUX Footwear strives to deliver flawless products that match the complexities of the evolving market in which it operates via one-of-one designs and an acute manufacturing process. The result: a seamless product


Contact info

4.0

Great

TrustScore 4 out of 5

377 reviews

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4.0

All reviews

(377)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

No explanation of where to return the…

No explanation of where to return the shoes. Difficult to get a hold of someone to send the shoes for a return for the right size. Paying on a pair of shoes that I don’t even have yet in my size. Shoes were return to warehouse it came from now I’m being told the she’s cannot be returned to the warehouse. So where do I send to fry the right pair in my size?

May 7, 2021
Unprompted review
Rated 5 out of 5 stars

Exchange

I recently purchased a pair of shoes that were my actual size a size 7.5. When I received and tired them on they were a tad bit to big but comfortable. My 1st thought was to keep them but I knew I wouldn’t wear them so I decided to request an exchange. Rovux support was so helpful and professional. They answered my questions and concerns in a timely and professional matter. Made my purchased well worth it. I will be a returning customer.

May 7, 2021
Unprompted review
Rated 5 out of 5 stars

I love my shoes

I love my shoes the colors are so bright an pretty an I love that nobody has them that’s my favorite part I’m going to be the first to step out in them.

May 6, 2021
Unprompted review
Rated 5 out of 5 stars

I ordered two pair of shoes and when…

I ordered two pair of shoes and when they arrived I noticed a small imperfection in one of my shoes. I emailed ROVUX and they responded immediately and quickly fixed my issue. They were very professional and attentive to my needs and I will surely recommend others to buy from them. BTW...my sneakers are super comfortable and looks exactly like the shoe on the website.

May 2, 2021
Unprompted review
Rated 4 out of 5 stars

I would love give you five stars

I would love give you five stars , but I need a 7.5 size sneaker not a size 6. So if you sent me a 6 , then it won’t fit . I want to buy my husband a pair but am now afraid it won’t come in the right size . The whole reason why I bought this sneaker is because it reminds me of ms colors which my husband has .

May 2, 2021
Unprompted review
Rated 5 out of 5 stars

I was so excited when I received my…

I was so excited when I received my Rovux sneakers in the mail today. They were so cute but too big, I contacted the team and they were so nice and helpful by placing a new order with a smaller size and instructed me to keep the first purchase. I was not charged for the new pair and I am definitely ordering from Rovux again and again. YOU GUYS ROCK!!

April 29, 2021
Unprompted review
Rated 5 out of 5 stars

I love my shoes

I love my shoes! They’re so cute! And this company has great customer service. I contacted them because my shoes were a little too small. They responded promptly and I will be receiving a replacement pair. I would definitely recommend.

April 29, 2021
Unprompted review
Rated 5 out of 5 stars

I gotta say that this company was the…

I gotta say that this company was the best ,they responded to my issue very fast and solved my problem without hesitation.im truly an excited and happy customer and I feel proud to be the owner of a pair of these super hot 🔥 sneakers.thank you ,!!! Hurry and order yours don't miss out

April 28, 2021
Unprompted review

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