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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many customers appreciate the prompt delivery service, noting that their orders arrived quickly and as expected. People also found the purchasing process easy and straightforward. Some consumers were pleased with the quality of the products, describing them as soft, comfortable, and well-made, with some even stating the quality exceeded their online expectations. However, some people were dissatisfied with the product quality and description, reporting that items received did not match the images or descriptions online, often appearing cheaper or different in color and material. There were also concerns about sizing, with some finding products ran small or were not true to size, even after ordering larger sizes. Additionally, a few customers experienced issues with order delivery, including lost packages and extended shipping times, with some mentioning that tracking information was unreliable.

What people talk about most

Product

Customers had ambiguous experiences with product. Many reviewers expressed disappointment, stating that items... See more

Quality

Reviewers highlight ambiguous aspects of quality. While some customers praise the excellent quality,... See more

Order

Consumers find order to be ambiguous. While some reviewers report an easy ordering process and quick... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the speed of... See more

Based on these reviews

Rated 4 out of 5 stars

I ordered 2 sweaters(size L) 1 fit a little large, as advertised and expected, and the other ran a little small. I wound up giving it to my granddaughter (who wears a size XS). The materials used wer... See more

Rated 4 out of 5 stars

Item was delivered as promised. Good quality. The sweater was more light weight than expected. I was expecting the sweater to be a bit heavier.

Rated 4 out of 5 stars

Love the sweaters once I finally received them. Great quality and fit. But it took almost 2 months to receive my order.


Company details


Contact info

3.7

Average

TrustScore 3.5 out of 5

339 reviews

5-star
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1-star

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Rated 1 out of 5 stars

Ordering was very easy

Ordering was very easy, however shipping took much longer than the “ships within 72 hours” claims. The sweaters were cute, but very boxy, and unflattering. I have emailed three times asking for the return steps and no one will respond with the information. Very disappointing.

January 10, 2025
Unprompted review
Rated 5 out of 5 stars

Sweater

I was pleased with my purchase. I recently bought a sweater from this comppany. The quality was great and I received the producr in a timely manner. Would definitely recommend.

January 24, 2025
Unprompted review
Rated 5 out of 5 stars

I love the quality of the product

I love the quality of the product. I only thought was it took forever to get here. I got a sweeter to ware for Christmas and It came only last week. So I wasn't happy about that. But I am happy with the sweaters that I did get.

January 28, 2025
Unprompted review
Rated 1 out of 5 stars

Very disappointed

Very disappointed. Ordered 3 different sweaters… 2 of them looked so different from the picture. And they were saying it made in South Carolina. The labels inside the sweaters say made in China. It’s a scam. Will never buy again from them or any of their other brands that sell the same clothes but under different names. It’s a scam

January 26, 2025
Unprompted review
Rated 1 out of 5 stars

I would give it 0 stars if I could

I would give it 0 stars if I could. Ordered a sweater from here and what was sent was a completely different color. Instead of ivory, it was a gross grey/tan color. Also the red was more maroon. The color combination is ugly and not at all what I was expecting. I could not find return information anywhere on the email or website, and no packing slip came with the sweater. I sent an email to customer service asking for return information, and they sent me a reply asking if they could refund $11 and I could keep the sweater!! I paid $78 including shipping!!!! Ridiculous! Don’t buy from them.

January 23, 2025
Unprompted review
Rated 4 out of 5 stars

I like both sweaters

I like both sweaters. The pocket in the front could be a little lower. The one sweater is shorter and should be as long as the other sweater since they are the same style. Overall though, I am happy to receive them and will wear them.

January 6, 2025
Unprompted review
Rated 1 out of 5 stars

Order Not Received

I placed an order on December 4, 2024. It is now January 15, 2025. I have emailed customer service several times regarding the status of the shipment. The tracking number providing hasn't been updated since December 20, 2024...nothing further. I'm told that the items have shipped. I have never waited almost two months to receive clothing from an on line vendor. This company is NOT worth ordering from.

January 15, 2025
Unprompted review
Rated 5 out of 5 stars

Love the sweaters

Love the sweaters! Can’t wait to wear! I wish I would have gotten notice when they shipped but I am happy to have received.

January 9, 2025
Unprompted review

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