I got some one of a kind pieces recently and also inquired about having something custom made. It's so easy to chat with the shop owner, she really understands what I'm looking for.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Wonderful products, brilliant communication, fast postage, beautifully packaged, 100% great experience! 💕 Been eyeing up a few things for a while and I’m so glad I’ve now got them - I’m so excited to... See more
When I first saw it on website, I find it very interesting with the designs and cute Bubble goth colours. It is my number one favourite shop of all times! I wish I could get the some of the times... See more
Company replied
I ordered the Enchanted Boudoir circle dress and it is just beautiful. Well tailored, beautiful design, beautiful detail..everything is perfect. The dress wasn't available in anything larger than a si... See more
Company replied
Company details
Information provided by various external sources
Kawaii designs with a twisted edge!
Contact info
Hampshire, United Kingdom
- hello@roxiesweetheart.co.uk
- roxiesweetheart.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Cute and good service
Really a good service with a lovely buyer/creator and a cute packaging.
Mixed feelings
The items are pretty and arrived sooner than I expected, which is nice. Unfortunately the choker is rather stiff and thus ill-fitting (doesn't hug the neck). The brand's tag on the back of the headbow looks slapped on and could have been incorporated better. Keep in mind that unless the item is only worn for pictures, the back is visible, too. I ordered from Roxie Sweetheart before and did not leave a comment because I felt like my opinion might not reflect other customers' experience. Last time the bows on the hair clips were asymmetrical/different sized and there was something brownish/rusty looking on a brooch. The necklace however is one of my favourite pieces and I wear it often. I really enjoy your designs but for the price (for me it's quite a bit of money; again, might not reflect the general customer's view) I'm a little disappointed. I hope this doesn't come across as rude; I don't mean any harm. Best wishes

Reply from Roxie Sweetheart
Really great product & fast delivery
Great experience
Great experience! Super kawaii items, great communication, very fast shipping.... Absolutely recommended!!!

Reply from Roxie Sweetheart
Uniquely lovely !
At Roxie Sweetheart you are blessed with an very lovely and original design.
The products you are able to order are well made.(Japanese custom tier)
I had the chance to see the jewellery at hyper Japan in London.
Delivery times and packaging are absolutely fine. You just made a good decision ,happy shopping !
Top tier 5 stars !
Cuter accessories shop and fast postage
Love my rings and was posted to me really quickly. Very cute and quirky shop
Lovely well made items and fast…
Lovely well made items and fast delivery ✨
Fantastic designs excellent quality
Fantastic designs excellent quality fantastic communication I even love the personal touches I had a Christmas card this year fantastic and great for money as well xxxx
THE CUTEST STUFF EVER
No complaints for adorable cute merchandise! The enamel pin that I got was absolutely beautiful and in completely gorgeous quality. LOVE YOU ROXIE SWEETHEART ♡
A beautiful necklace!
I adore what I bought. I saw the piece in person a while back, and had been after it ever since! Once I finally bought it I was over the moon. The colours are beautiful, and it feels fairly sturdy. Definitely my favourite piece of jewellery now! Shipping was fast, and I got updates on my order. I also loved the pink bubble wrap!
Amazing items and fast shipping.
I had a great experience shopping from this online site. The shipping is fast and the items are excellent quality.
Wonderful and unique ❤️ Would recommend …
Wonderful and unique ❤️ Would recommend to anyone looking for something sparkly.
Excellent Service!!
Ordered earrings and bat hair slides, they were amazing quality and came very quickly.
Very good quality and came quick
Very good quality and came quick! Amazing products!
item was beautiful and came very quickly
delivery came very quickly and on time. item i odrered looks just like it was advertised and made with high quality will definately be shopping here again in the near future and highly recommened

Reply from Roxie Sweetheart
Best!
Superb quality and great value. Shipping in a good timely manner. Would reccomend and will shop again!

Reply from Roxie Sweetheart
Wonderful
Items arrived very quickly, exactly as described and were packaged well.

Reply from Roxie Sweetheart
amazing product as always
amazing product as always! postage was very quick and well priced! very happy!! 💕💕
Beautiful and well made, quick delivery!
I ordered the Enchanted Boudoir circle dress and it is just beautiful. Well tailored, beautiful design, beautiful detail..everything is perfect. The dress wasn't available in anything larger than a size L, so I took a chance. I'm a lil chubby so I was a little worried but I HAD to have this dress. I'm a bigger girl, So it doesn't exactly fit as a dress, but it makes an AMAZING peplum top on me!! It arrived quickly in excellent condition! Will definitely be ordering again! Would love to see bigger sizes!! ❤

Reply from Roxie Sweetheart
Perfect!
Really fast response and helpful service, plus the jewellery is gorgeous, 100% recommend this company :)

Reply from Roxie Sweetheart
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.



