Rox Meat Ltd - Eltham Rox Meat Bespoke Butchery Reviews 29

Fabulous, I live in N.Ireland where Saveloys are non existent, finally after years of trying to source Saveloys, Rox Meats stepped up. OMG, it's been 40+ years since I last had a proper Saveloy and they didn't disappoint.

Lovely friendly and helpful staff
Bought pork sausage which were the best sausage we’ve had in a long while. Proper porkers - thanks

We visited this butchers on Saturday 3rd of Feb and boy did we choose the right day. We was greeted with freshly cooked sausage rolls and beef, stuffing and gravy Yorkshire puddings. Rox is such a modern feeling butchers and there selection of meats was on a grand scale. So much so it was hard to choose what meat we wanted, let alone what cut. After asking the very pleasant and helpful staff what they recommended, we finally decided on taking home some chicken shish kebabs and 2 large lamb steaks (for me personally). The kids devoured the chicken kebabs and left no room for desserts which is unheard of in this house. The Lamb steaks are why I feel I need to post this review, I’ve been thinking about them since I ate them last night. In fact I’m gutted I didn’t buy myself 2 more for today. We will be visiting again soon, hopefully on another day they are serving tasters.

Visted Rox this morning after hearing it was under new management, what a lovely experience it was, the Staff were great and everyone was friendly, got some great deals and lovely food, will definitely be back soon!!!

Visited today for the new management opening, fabulous team in a lovely clean and inviting shop. Tried some of the tasters and was very impressed - a wide selection of competitively priced meats available with knowledgeable staff on hand.

Rox meat is under new management. The environment is bright, fresh and inviting. Staff are helpful and polite. I was extremely impressed with the variety and freshness of the produce. The price is affordable for the quality of the produce.

Best butchers about meat is always top quality and the service is second to none, well done guys

Everything about this place is amazing. The staff, the meat, the prices. Faultless. New management 👌🏽. We will be back for sure

Best quality meat iv ever had and lovely fellas in there too! Will be back very soon

Awful service. Im a repeat customer of theirs, my latest order did not arrive and rather than try to be helpful they spent all saturday afternoon arguing with me and pointing their finger to Parcelforce (as if that should be the customers headache). The refused to redeliver or give a refund (i ended up doing a charge back on the CC).. they asked me to go pick up the parcel from some depot with unspecified location. Seriously? The parcel was redeliverd a few days later, the ice had melted, the meat was off and stinking, the delivery guy wouldnt even take it to the door, my gf had to carry this heavy box upstairs in my absence only to get rotten meat when she opened it. Not even an apology from these guys, seriously. It could all have been prevented so easily and they'd retain a loyal customer,. Just ridiculous. Stay away

I had an issue with items I had ordered (the same item on two different occasions) where they weren’t sent by the supplier. Today they bent over backwards to help and ensured I received this order on time.

Preordered meat joint for Christmas and paid deposit and made collection date. However when my daughter picked up the meat she paid the remainder which when she got back to me I told her she was overcharged. I emailed Rox meat straightaway and they did get back to me. Their comments were that prices fluctuate (understandable but I was not informed of this when I made my order and paid the deposit). They said that they would refund the difference (about £13) as a gesture of goodwill. As was so close to Christmas Day I emailed back to arrange to get sorted but never heard back from them again. Shame

Very good quality meat and service..

Well packaged in chill box and speedy delivery....

Recommended

Very disappointed this time with my fillet steak. 4 out of 5 have large amounts of fat and when cut away got 50% of meat left!!
Usually fillet steak has been very good from Rox that is why I have been a loyal customer and spent a lot with them. I’m reconsidering and changing my butcher!

Delivered precisely, beautifully packaged, excellent quality of meat, and reasonably priced. I am completely satisfied. Thank you.

Excellent prompt delivery. High quality products

The service is very good and meat excellent: from chicken to lamb. Our favourite is the beef fillet!

Product great and packaged very well for delivery, recipe cards also enclosed a nice touch.
Will definitely use again

I had been searching everywhere for savaloy sausages and when I found that Rox Meat stocked them I was over the moon. They tasted amazing too