Roxymoxy Reviews 268

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wide selection of games available, noting the enjoyable and diverse options. Many people highlight the ease and speed of the redemption process, often receiving their winnings quickly. The customer service is also consistently commended for being helpful, responsive, and supportive, with many users appreciating the prompt assistance and positive interactions. However, some customers also noted issues with payment processing times, with a few experiencing delays or confusion regarding their winnings. A small portion of people were dissatisfied with customer service, mentioning difficulties in getting responses or assistance with their concerns. Additionally, some reviewers reported occasional website glitches or technical issues that impacted their experience.

What people talk about most

Product

Customers consistently express satisfaction with the product, highlighting the great selection of games and... See more

Payment

Reviewers highlight ambiguous aspects of payment. While some customers report fast and hassle-free payouts,... See more

Customer service

People report ambiguous experiences with customer service. Many customers praise the support team for being... See more

Website

Consumers find website to be ambiguous. Many reviewers praise the site's layout, game selection, and ease of... See more

Response time

Clients share ambiguous opinions on response times. Some customers report fast redemption speeds, with some... See more

Based on these reviews

Rated 5 out of 5 stars

Great game selection, love the layout of the site very much!, easy, fast redeem. Had zero issues with them first time. Great deals on packages to. Only thing is i wish i was paying attention to daily... See more

Company replied

Rated 5 out of 5 stars

RoxyMoxy has been a fun sweeps site, they're clear with their offers and have a good vip system. Their support has actually been the best. I had issues with a redemption, some problem at my bank and... See more

Company replied

Rated 5 out of 5 stars

BY FAR THE BEST ONLINE CASINO😊👍. ROXYMOXY ACTUALLY PAYS OUT & ITS NOT A HASSLE. OFFERS GOOD COIN PACKAGE’s GREAT SELECTION OF GAMES THIS MY NEW FAVORITE & IVE TRIED MANY ONLINE CASINOS DEFINITEL... See more

Company replied


Company details

Written by the company

Roxy Moxy Casino is an online social sweepstakes casino available across U.S. states (exclusions apply). Players enjoy a variety of slots games with no purchase required, all on a secure and trusted platform. In Sweeps Play Mode, real rewards come with fast, easy redemptions plus daily bonuses, exclusive perks, and ongoing promotions. With a dedicated support team and a glamorous VIP experience, ROXY proves that luck favours the bold and the fabulous.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

268 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

You don’t win nothing

You don’t win nothing

March 25, 2026
Unprompted review
Roxymoxy logo

Reply from Roxymoxy

Thank you for your feedback. Please note that all game outcomes in Roxy Moxy are generated by a random system and cannot be influenced.
If you have any concerns, please contact us via email and we’ll be happy to assist you.

Rated 3 out of 5 stars

Cheep

No, it doesn’t take him two days to take your money. Why should I take two days to give it back? I haven’t had any payouts so I don’t like it.

April 3, 2026
Unprompted review
Roxymoxy logo

Reply from Roxymoxy

Hi Steven,

Thanks for your feedback! We understand waiting for a payout can be frustrating. Redemptions are processed within 2 business days to make sure everything is accurate and secure.

If you’d like more details about the payout process, feel free to email our support team - we’ll be happy to help.

Rated 5 out of 5 stars

Honest fast payout

Took awhile to give Roxy Moxy a chance , but I’m glad I did. $20 deposit turned into $350 cash out. Redemption was fulfilled within 24s!!

April 3, 2026
Unprompted review
Roxymoxy logo

Reply from Roxymoxy

Love to hear this and thanks for sharing your experience! 😊 We’re happy everything went smoothly for you. Wishing you more great moments ahead!❤️

Rated 5 out of 5 stars

Awesome site great give back on winnings

Awesome site great give back on winnings

April 1, 2026
Unprompted review
Roxymoxy logo

Reply from Roxymoxy

Hi Jimmy,

Appreciate the review! 😊 We’re happy you’re having a great experience. Wishing you plenty more fun moments with us! ❤️

Rated 5 out of 5 stars

Love how they keep you informed and are…

Love how they keep you informed and are on top of things. It's nice to finally find a casino where you actually win LOL

April 1, 2026
Unprompted review
Roxymoxy logo

Reply from Roxymoxy

Thank you very much for your feedback, Shana!

We’re happy to hear you appreciate our transparency and communication. Our goal is to provide a fair and enjoyable experience for all our players.

We’re glad you’re playing with us and hope you continue to enjoy your experience! ❤️

Rated 2 out of 5 stars

Experience

I have not won anything on this platform yet to give more than 2 stars

March 31, 2026
Unprompted review
Roxymoxy logo

Reply from Roxymoxy

Thanks for your feedback, We understand it can be disappointing when wins haven’t come through yet. All game outcomes are random, so results can vary from session to session.

If you’d like, feel free to get in touch with us directly and we’ll be happy to look into your experience and help where we can

Rated 5 out of 5 stars

Great game and great jackpots!

March 30, 2026
Unprompted review
Roxymoxy logo

Reply from Roxymoxy

Thank you for the great feedback, we really appreciate it.

Glad to hear you’re enjoying the games and hitting some nice jackpots along the way 🎉

Wishing you plenty more fun and good luck on your next spins!

Rated 5 out of 5 stars

I just recently started playing Roxy…

I just recently started playing Roxy moxie, and I love it so much.My first redemption took around 24 hours.Maybe 36 hours, but after that has been very smooth.

March 28, 2026
Unprompted review
Roxymoxy logo

Reply from Roxymoxy

Thanks so much for sharing your experience, we really appreciate it.

It’s great to hear you’re enjoying RoxyMoxy and that everything has been running smoothly after your first redemption. That early timing can sometimes vary a bit, so we’re glad things have been consistent since then.

Happy to have you with us, and hope you keep having a great time 😊

Rated 4 out of 5 stars

So far seems like a good site.

Have only been with them a few days but already have a redemption in. Had to contact customer service for a small issue & it was handled quickly & with no issues

March 27, 2026
Unprompted review
Roxymoxy logo

Reply from Roxymoxy

Thanks for sharing your first impressions with us. It’s great to hear that your redemption is already in progress and that your issue was resolved quickly.

We’re happy to have you with us and hope everything continues to run smoothly for you.

Rated 5 out of 5 stars

Fast payouts great games !

Fast payouts great games !! Love it

March 25, 2026
Unprompted review
Roxymoxy logo

Reply from Roxymoxy

Thank you so much for your review, we really appreciate it.

We’re glad you’re enjoying both the games and the fast payouts, that’s exactly the experience we aim to deliver.

Happy to have you with us and hope you keep having fun on RoxyMoxy 😊

Rated 5 out of 5 stars

great place to play and they are legit

great place to play and they are legit, I recieved a free scratch card and won 60 cent which i then proceeded to win $500 with! Also they are true when saying No Purchase Necessary To Play because They approved my redemption and I have not yet made a purchase, But I know that I will soon because I definetly will be playing there again!

March 25, 2026
Unprompted review
Roxymoxy logo

Reply from Roxymoxy

Thank you so much for sharing your experience, this is amazing to hear. It’s great to know you enjoyed the scratch card and that everything worked smoothly with your redemption.

Looking forward to having you back for more fun soon!

Rated 5 out of 5 stars

Awesome

Awesome. Support team was pretty helpful.

March 23, 2026
Unprompted review
Roxymoxy logo

Reply from Roxymoxy

Awesome to hear this, thank you so much for sharing. It really means a lot to us that our support team could help and make things easier for you.

We’re happy to have you with us and hope you keep enjoying your time on RoxyMoxy!

Rated 5 out of 5 stars

Great start-up offers and bonuses

Great start-up offers and bonuses. And you can actually win, just have to know when to quit.

March 24, 2026
Unprompted review
Roxymoxy logo

Reply from Roxymoxy

Really appreciate you taking the time to leave this review. Glad you’re enjoying the offers and getting the most out of the experience.

Wishing you lots of fun ahead and thanks again for being part of RoxyMoxy!

Rated 5 out of 5 stars

Top casino!

Some of the best promo offers out there, my first redemption took them less than 12hrs to process. Consistent wins, great site!

March 24, 2026
Unprompted review
Roxymoxy logo

Reply from Roxymoxy

Love hearing this, thank you for sharing your experience. Fast redemptions and a smooth experience are exactly what we aim for, so it’s great to know we delivered.

We appreciate you being with us and hope you keep having a great time on the platform!

Rated 1 out of 5 stars

Worst luck Ever

Saw lots of positive reviews so took a chance and have to say you win absolutely $0
From this site. It just takes your money as fast as it and there is no ups or downs just straight down loses until money hits zero.

Boring site would not recommend

March 24, 2026
Unprompted review
Roxymoxy logo

Reply from Roxymoxy

Hi Timothy,

We’re really sorry to hear you didn’t enjoy your experience. We understand it can be disappointing when results don’t go as hoped. While our games are based on random outcomes, your feedback is valuable and helps us improve the overall experience.

Thank you for sharing your thoughts!

Rated 5 out of 5 stars

There's a good casino site to play on…

There's a good casino site to play on and fast redemption

March 22, 2026
Unprompted review
Roxymoxy logo

Reply from Roxymoxy

Thanks for the great review! 🎉 We're glad you had a smooth experience and quick payouts. The next big win might be just around the corner!

Rated 5 out of 5 stars

Waiting Game at this point

Everyone keeps saying the cashout is quick but i haven't heard a thing about my cash-out. I eventually cancelled and I am attempting again. Will update with detailed review once I get something concerning my withdrawal attempt.

Edit:Not quite sure what support is talking about below I definitely have evidence to disapprove that but I did end up getting my redeem so I am happy with the site. Maybe a bit more professionalism from support would be nice

March 18, 2026
Unprompted review
Roxymoxy logo

Reply from Roxymoxy

Thank you for your feedback! We want to assure you that all withdrawal requests are processed within up to 2 business days internally, after which they are transferred to your bank. Our records indicate that you opened a request on the 19th and cancelled it 73 minutes later, and your current request made today is being processed. If you experience any delays, feel free to reach out to our support team for further assistance. We appreciate your patience!

Rated 4 out of 5 stars

This is a great casino

This is a great casino! Redemption is quick and I love the game providers as well!

March 17, 2026
Unprompted review
Roxymoxy logo

Reply from Roxymoxy

Thank you for your great feedback! We're thrilled to hear that you're enjoying the quick redemption process and our game providers. We’re always working to improve, and we appreciate your feedback. If there’s anything we can do to make your experience even better, don’t hesitate to let us know!

Rated 5 out of 5 stars

Refreshing experience

Refreshing experience. Not the normal cookie cutter games. Haven’t won yet, but I’m hopeful.

March 16, 2026
Unprompted review
Roxymoxy logo

Reply from Roxymoxy

Hi David,

We truly appreciate your review! It’s great to hear you’re enjoying a fresh experience with us. Stay optimistic, big wins often come when you least expect them! 😉

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look