Roxymoxy Reviews 268

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wide selection of games available, noting the enjoyable and diverse options. Many people highlight the ease and speed of the redemption process, often receiving their winnings quickly. The customer service is also consistently commended for being helpful, responsive, and supportive, with many users appreciating the prompt assistance and positive interactions. However, some customers also noted issues with payment processing times, with a few experiencing delays or confusion regarding their winnings. A small portion of people were dissatisfied with customer service, mentioning difficulties in getting responses or assistance with their concerns. Additionally, some reviewers reported occasional website glitches or technical issues that impacted their experience.

What people talk about most

Product

Customers consistently express satisfaction with the product, highlighting the great selection of games and... See more

Payment

Reviewers highlight ambiguous aspects of payment. While some customers report fast and hassle-free payouts,... See more

Customer service

People report ambiguous experiences with customer service. Many customers praise the support team for being... See more

Website

Consumers find website to be ambiguous. Many reviewers praise the site's layout, game selection, and ease of... See more

Response time

Clients share ambiguous opinions on response times. Some customers report fast redemption speeds, with some... See more

Based on these reviews

Rated 5 out of 5 stars

Great game selection, love the layout of the site very much!, easy, fast redeem. Had zero issues with them first time. Great deals on packages to. Only thing is i wish i was paying attention to daily... See more

Company replied

Rated 5 out of 5 stars

RoxyMoxy has been a fun sweeps site, they're clear with their offers and have a good vip system. Their support has actually been the best. I had issues with a redemption, some problem at my bank and... See more

Company replied

Rated 5 out of 5 stars

BY FAR THE BEST ONLINE CASINO😊👍. ROXYMOXY ACTUALLY PAYS OUT & ITS NOT A HASSLE. OFFERS GOOD COIN PACKAGE’s GREAT SELECTION OF GAMES THIS MY NEW FAVORITE & IVE TRIED MANY ONLINE CASINOS DEFINITEL... See more

Company replied


Company details

Written by the company

Roxy Moxy Casino is an online social sweepstakes casino available across U.S. states (exclusions apply). Players enjoy a variety of slots games with no purchase required, all on a secure and trusted platform. In Sweeps Play Mode, real rewards come with fast, easy redemptions plus daily bonuses, exclusive perks, and ongoing promotions. With a dedicated support team and a glamorous VIP experience, ROXY proves that luck favours the bold and the fabulous.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

268 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great service

❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️

November 12, 2025
Unprompted review
Roxymoxy logo

Reply from Roxymoxy

So sweet, Helen! ❤️ All those hearts just made our day!🤗

Rated 5 out of 5 stars

Good site

Good site
I'm new to Roxy Moxy but so far I have really enjoyed it. The site is easy to navigate and the games are fun.

November 12, 2025
Unprompted review
Roxymoxy logo

Reply from Roxymoxy

Hi Melinda,

Thanks for sharing your experience!❤️ Have a blast playing, and may luck be extra generous every time! 🍀🎉

Rated 5 out of 5 stars

The #1 Online Gaming Site!!! This casino app is truly The #1 Casino…

This casino app is truly The #1 Casino App Online. After playing over 30 casino app that were nothing but BROKEN GUARANTEES AND TOTAL SCAMS, Thankfully I ran across Roxymoxy I'm not gonna lie at first the site seemed like all the rest. But after playing it and winning with easy, i was still skeptical until I got "PAID IN FULL" and that was a great feeling only thing that felt even close was the fact that they have the best on the planet Customers Service. I give Roxymoxy a 10-10 and highly recommend them for all your online gaming need truly the Best!!!!
Thanks Roxymoxy For Being A Honest Online Gaming #1 Site.

October 21, 2025
Unprompted review
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Reply from Roxymoxy

Hi Todd!

Wow, thank you so much for this amazing feedback! 🙌

We’re truly grateful to hear that you enjoyed your experience with Roxymoxy. Our mission has always been to create a place where players can have fun, enjoy great rewards, and feel 100% confident and supported.

It’s fantastic to know we’ve delivered that for you!💫

Thanks again for being part of the Roxymoxy community — wishing you lots of luck and many more great wins ahead! 🍀

Rated 4 out of 5 stars

One of the best online gaming

One of the best online gaming. Actual wins and pay outs!

November 11, 2025
Unprompted review
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Reply from Roxymoxy

Hi Casandra,

Thanks so much for your awesome review! 😄 We’re so glad you’re enjoying Roxy Moxy and having fun with the wins and payouts.

We always love hearing how we can make the game even better, so if there’s anything we can do to make your experience even more enjoyable, please let us know! 💖

Rated 1 out of 5 stars

They offer a referral bonus but what…

They offer a referral bonus but what they don't tell you is the person that uses your link to sign up has to make at least a $40 purchase before you get your bonus. They do not list that ANYWHERE

November 11, 2025
Unprompted review
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Reply from Roxymoxy

Hi Shelly,

We’re sorry for any confusion regarding the referral bonus 😞 and appreciate you sharing your feedback.

The eligibility conditions can be found on the “Invite a Friend” page on our website. The person using your referral link must make a purchase of at least $40 for the bonus to be valid.

We hope this clears things up and that you continue enjoying Roxy Moxy 💖.

Rated 1 out of 5 stars

I never got my prize SC

I never got my prize SC. I’ve been waiting for 6 days. I don’t think it’s coming

November 5, 2025
Unprompted review
Roxymoxy logo

Reply from Roxymoxy

Hi Jose,

We’re really sorry for the wait 😔

Please have a look at your email — we’ve sent you the details about your redemption.

Don’t worry, it’s on its way and should be in your account very soon! 💖

Rated 5 out of 5 stars

Love the site great games '

November 10, 2025
Unprompted review
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Reply from Roxymoxy

Hello Kayla,

Thank you so much for your lovely review! 💖
We’re really happy to hear you’re enjoying the site and the games — your support means a lot to us!

Have fun and good luck! 🍀

Rated 5 out of 5 stars

GOOD SHIT MANE!!!

GOOD SHIT MANE!!!! DONT NUTTIN MAKE THE SOLDIER STAND LIKE A PHAT BANKROLL!!!!!

November 10, 2025
Unprompted review
Roxymoxy logo

Reply from Roxymoxy

We love your energy! 💥 Keep having fun and stacking those wins, soldier! 💸

Rated 4 out of 5 stars

Great customer support and a quality…

Great customer support and a quality variety of games.

November 9, 2025
Unprompted review
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Reply from Roxymoxy

Hi Megan,

Thank you so much for your kind words! 💜 We’re thrilled to hear you’ve had such a positive experience with our customer support and are enjoying the variety of games.

Your feedback means a lot to us — we’re always working to make Roxy Moxy even better, and we hope to earn that fifth star from you soon!

Rated 1 out of 5 stars

I am not happy with Roxy Moxy at all…

I am not happy with Roxy Moxy at all after winning 125.00 and trying to redeem my winnings undergoing the verification process and required and successfully completing my verification and being fully verified I was asked to fill out a form for my redemption for ach transfer I filled said form out submitted it and was told that I’d receive my redemption within 24hrs fast forward to 2 days later and after requesting a pre paid card instead I’m now being temporarily blocked from the site pending further verification and I still haven’t received my winnings!!!

My advice stay away from this site there’s others that are 1000% legitimate and great sites with better rewards and reliable customer support… never again will I play or spend money here

November 7, 2025
Unprompted review
Roxymoxy logo

Reply from Roxymoxy

We’re truly sorry to hear about your experience and understand how disappointing this must have felt. 💜 Please know that all account reviews and redemption checks are handled carefully and always in line with our Terms & Conditions, which help ensure a fair experience for everyone.

Our team has already reached out directly to explain the situation and provide full clarity. We appreciate your understanding and thank you for taking the time to share your feedback.

Rated 5 out of 5 stars

Trying this platform out

I broke down and tried Roxy out and game variety is great, packages are great. I find their games are fair. You win some you loose some. I did end up winning a little and I just put my redeem in 11/9. I am verified and had no issues when verifying. I always take screen shots of everything just in case of any issue. I review a lot of these social platforms and I keep it honest. No problems so far. We will see how long my redemption takes and then I will update my review and give 5 stars if no issues. I will say that Moozi as soon as you hit the redemption button it is on your card so let’s see how Roxy holds up against them. As of now they are my favorite. Will update soon

Update: I am giving Roxy 5 stars my redemption is on its way all in the same day. Roxy thank you I will be playing here often! You guys rock!!

November 8, 2025
Unprompted review
Roxymoxy logo

Reply from Roxymoxy

Thank you so much for giving Roxy Moxy a try and for sharing such an honest, thoughtful review 💜 We’re thrilled you’re enjoying the games and that your verification went smoothly — that’s exactly the kind of experience we want for every player.

Redemptions are always processed as quickly as possible, and we appreciate your patience while yours completes. We can’t wait to see your updated review soon — we’re confident you’ll be happy with how everything turns out!

Rated 5 out of 5 stars

Okay daily bonus

Okay daily bonus, good games, I'll update my review when im able to cash out. Lol

November 9, 2025
Unprompted review
Roxymoxy logo

Reply from Roxymoxy

Thanks so much for your awesome review! 💜 We’re happy to hear you’re enjoying the daily bonuses and games — that’s exactly the fun we love to bring to our players every day.

We’ll be cheering you on for your next redemption, and we can’t wait to see your updated review once everything goes through!

Rated 4 out of 5 stars

Good assortment of games

Good assortment of games, daily rewards, & coin packages!

November 9, 2025
Unprompted review
Roxymoxy logo

Reply from Roxymoxy

Thank you so much for the lovely review! 💜 We’re so glad you’re enjoying the variety of games, daily rewards, and coin packages — we put a lot of care into keeping things fresh and exciting for our players.

We hope your next visit to Roxy Moxy is even more fun, and we’d love to earn that fifth star from you soon!

Rated 1 out of 5 stars

trash casino i will be filing a…

trash casino i will be filing a chargeback

November 8, 2025
Unprompted review
Roxymoxy logo

Reply from Roxymoxy

We’re truly sorry to hear about your experience and completely understand how upsetting this must feel. 💜 We’d really like the chance to review your case directly and are confident we can help resolve this quickly once we have your details.

Please reach out to us at support@roxymoxy.com
at your earliest convenience so our team can connect with you personally and make sure everything is sorted out. We’re here for you and ready to help.

Rated 5 out of 5 stars

Awesome customer service

Awesome customer service

November 8, 2025
Unprompted review
Roxymoxy logo

Reply from Roxymoxy

Hi Bryan,

Thank you so much for your kind words! 💜 We’re thrilled to hear that you had such a great experience with our customer service! Our team always strives to make every player feel supported and valued.

Your feedback truly means the world to us. We can’t wait to have you back for more fun and exciting moments inside Roxy Moxy!

Rated 5 out of 5 stars

It's fun and let's you win

November 8, 2025
Unprompted review
Roxymoxy logo

Reply from Roxymoxy

Thank you so much for the awesome review! 💜 We’re thrilled to hear that you’re having fun - that’s exactly what Roxy Moxy is all about. Our goal is to make sure every play session feels exciting and rewarding while keeping it safe and fair for everyone.

We truly appreciate your support and can’t wait to see you back enjoying more of your favorite games!

Rated 5 out of 5 stars

first time playing and it was good

first time playing and it was good

November 7, 2025
Unprompted review
Roxymoxy logo

Reply from Roxymoxy

We’re so glad to hear you enjoyed your first time playing with us! 💜 Welcome to the Roxy Moxy community we’re all about fun, fair play, and great vibes.

We can’t wait for you to explore more games and rewards. Thanks for giving us a try and for sharing your experience!

Rated 1 out of 5 stars

Honestly the redeem to card system is…

Honestly the redeem to card system is fraudulent. Recieved a online card that couldn't purchase anything besides buy back into the site. It was a joke . Other than that the site needs a upgrade. Some of the games are okay and thats the best I can say.

November 7, 2025
Unprompted review
Roxymoxy logo

Reply from Roxymoxy

We’re truly sorry to hear about your experience with your redemption and card use. We completely understand how frustrating that must have felt, and we want to clarify this for you.

Our prepaid cards are issued by licensed partners and can be used anywhere they’re accepted for eligible purchases never restricted to our site. It sounds like there may have been a technical or merchant-side issue, and we’d like to take a closer look to make it right.

Please reach out to our Support Team directly at support@roxymoxy.com
, and we’ll review your case in detail. Your trust means a lot to us, and we’re committed to resolving this quickly.

Rated 1 out of 5 stars

Stay Away!!

I won $100 almost a week ago and still haven't received any money from this scam of a site smh. So quick to take your money but doesn't want to payout winnings. Very irritating to look forward to something that's not coming smh. This is the only casino site so far that I've had a problem receiving my winnings.

November 7, 2025
Unprompted review
Roxymoxy logo

Reply from Roxymoxy

We’re truly sorry to hear about your experience and completely understand how frustrating that must feel 💜 Our team has already reached out to you directly through our support channel to gather a few more details needed to finalize your redemption.

Please stay in touch with us by replying to that email so we can get everything sorted as quickly as possible. We truly appreciate your patience and the chance to make this right.

Rated 5 out of 5 stars

Great to play and a plethora of games…

Great to play and a plethora of games to choose from!

November 7, 2025
Unprompted review
Roxymoxy logo

Reply from Roxymoxy

Thank you so much for the amazing review! 💜 We’re thrilled to hear you’re enjoying all the fun and variety Roxy Moxy has to offer we love keeping things fresh with plenty of games to choose from.

Your support means the world to us, and we can’t wait to keep bringing you even more exciting titles and experiences ahead!

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