Royal Auto Ship LLC Reviews

205

•

4.6

Transportation Service

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Review summary

Created with AI, based on recent reviews

Evaluating 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their professionalism, helpfulness, and clear communication, making the process smooth and reassuring. Many people highlight the excellent service, noting that vehicles are picked up and delivered on time, often arriving safely and without damage. Reviewers also appreciate the quick and quality customer support, with agents being responsive and transparent throughout the process. However, some customers also noted concerns regarding pricing, mentioning instances where quotes were higher than competitors or unexpected price increases occurred after initial agreements.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently praising individuals for their excellent service.... See more

Service

Consumers find service to be positive, with many reviewers praising the quick, quality, and transparent... See more

Price

Reviewers mention ambiguous feedback about price, with some customers reporting significantly higher final... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting smooth and fast... See more

Customer service

Customers had positive experiences with customer service, highlighting great service, quick and quality... See more

Reviews shaping this summary

I inquired with car transport and Nelson called me back. He was genuine, courteous, helpful yet professional. I had a few other transport companies that were less quotes but I had a good feeling wit... See more

Company replied

I needed to ship a car from copart to philly and i would call myself soo lucky to find Louis which not only he gave me the cheapest shipping rate he didn't take a penny except when i received the car... See more

Company replied

Calvin is the man, he did an excellent job finding us last minute auto transport at a great price. I highly recommend Royal auto ship LLC I have zero complaints. Calvin you’re the best.

Company replied

I collected quotes from multiple companies to transport a car from Indiana to Florida, then read reviews of them. There were lots of horror stories, poor customer service, prices jacked up on delivery... See more

Company replied

Company details

Written by the company

Royal Auto Ship LLC is a leading provider of comprehensive nationwide door-to-door car shipping services. With years of experience in the industry, our dedicated team of professionals is committed to ensuring the safe and efficient transport of your vehicle, no matter the distance. Whether you're moving across the country, buying a new car, or shipping a fleet of vehicles for your business, we offer reliable, timely, and cost-effective solutions tailored to meet your unique needs. Our team takes great pride in meticulously coordinating every step of the shipping process. From the moment you request a quote to the safe delivery of your vehicle, we prioritize transparency, communication, and customer satisfaction. We specialize in handling a wide variety of vehicles, including luxury cars, classic cars, motorcycles, and even oversized or non-operational vehicles, offering both open and enclosed transport options for added protection. At Royal Auto Ship LLC, we understand that transporting your vehicle can be a stressful experience, which is why we strive to make the process as smooth and hassle-free as possible. We leverage state-of-the-art tracking systems, ensuring you are updated on the status of your shipment throughout the journey. Our professional drivers are fully licensed and insured, and our network of partners spans across the entire country, enabling us to provide fast and reliable service to both individuals and businesses. Whether you're a private individual looking to relocate your personal car or a company requiring regular vehicle shipments, Royal Auto Ship LLC has the expertise and resources to handle your shipping needs. We’ve successfully facilitated the transportation of tens of thousands of vehicles annually, building a strong reputation for our dedication to customer satisfaction and quality service. Getting a quote is simple and straightforward. You can request a free, no-obligation quote through our user-friendly website at any time. If you have questions or would like a more personalized consultation, our friendly customer service team is available by phone at (215) 201-2020 to assist you with all your car shipping needs. At Royal Auto Ship LLC, we treat your vehicle like our own, ensuring its secure and timely arrival at its destination. Trust us to handle your car shipping with the professionalism and care it deserves – we are your go-to solution for all nationwide auto transport needs.

Contact info

300 Avon St, 19116, Philadelphia, United States
+1(215) 201-2020
admin@royalautoship.com
royalautoship.com

4.6

Excellent

205 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

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Thank you dean for help me moving my car from Florida to texas

December 3, 2023

Unprompted review

Reply from Royal Auto Ship LLC

Dec 4, 2023

Thank you for your review, we appreciate your positive feedback for Royal Auto Ship LLC. Achieving superior service to our customers is our top priority. We look forward to working with you again in the future.

Nov 29, 2023

Very quick easy and professional work…

Very quick easy and professional work from Oscar

November 29, 2023

Unprompted review

Reply from Royal Auto Ship LLC

Nov 29, 2023

We are so grateful for your kind words for Royal Auto Ship LLC. Our team takes pride in serving you. Please let us know if you need any move in the future through any of 48 states.

Nov 29, 2023

Very professional

Dealing with Oscar was a pleasure. He was very professional and responsive. Got me set up and on my very quickly. Would definitely continue to do business with this company.

November 29, 2023

Unprompted review

Reply from Royal Auto Ship LLC

Nov 29, 2023

Nov 28, 2023

Trustworthy and reliable auto carrier

November 27, 2023

Unprompted review

Reply from Royal Auto Ship LLC

Nov 28, 2023

Thank you so much for your review! We're so happy that we were able to help you and we thank you for choosing Royal Auto Ship LLC.

Nov 27, 2023

A legit company with great services

Pretty smooth process and the best company I could have worked with for this service. They are honest and very helpful.

November 25, 2023

Unprompted review

Reply from Royal Auto Ship LLC

Nov 27, 2023

Thank you so much for your review! We're so happy that we were able to help you and we thank you for choosing Royal Auto Ship LLC.

Nov 25, 2023

Friendly and nice staff

Friendly and nice staff, Nelson is a nice guy. Good luck

November 26, 2023

Unprompted review

Reply from Royal Auto Ship LLC

Nov 25, 2023

Thank you for taking the time to share your experience! We appreciate your business!

Nov 24, 2023

Best Company

I worked with Aidan. He was professional. Good communication. I Highly recommad everybody Royal Auto Ship Company.

November 22, 2023

Unprompted review

Reply from Royal Auto Ship LLC

Nov 24, 2023

Thank you so much for your review! We're so happy that we were able to help you and we thank you for choosing Royal Auto Ship LLC.

Nov 23, 2023

Thanks to Oscar

Thanks to Oscar, he kept to his promise and has a very good customer service attitude. I will love to use him next time for my next shipment

From James - Dallas Texas

November 22, 2023

Unprompted review

Reply from Royal Auto Ship LLC

Nov 23, 2023

Thank you for taking the time to rate Royal Auto Ship! We strive to provide the best experience possible to our customers. The best compliment we can receive is the referral of your friends and family.

Nov 15, 2023

Marco and Royal Auto Ship was very helpful

Marco was very helpful. Open and honest regrading the prices. Recommend working with Royal. Thanks to Marco.

November 12, 2023

Unprompted review

Reply from Royal Auto Ship LLC

Nov 15, 2023

We are so grateful for your kind words for Royal Auto Ship LLC. Our team takes pride in serving you. Please let us know if you need any move in the future through any of 48 states.

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