Needed to replace Quadrant shower cubicle completely our fault ordered wrong size . It was replaced next day new one fitted perfectly. So pleased with quality of cubicle especially for the price. This... See more
Company replied
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Review summary
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Reviews shaping this summary
Really happy with the mirrors we ordered. One slight disappointment was we were told the delivery time of 7am to 9am but by late afternoon on the day nothing had arrived and we received a phone call a... See more
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Purchased a toilet via B&Q, unfortunately after only 7mths of use the soft close feature on the toilet failed. After sending a message via B&Q, Royal Bathrooms contacted me and sent a replacement seat... See more
Company replied
I ordered a vanity unit with ceramic sink, and a tap. The product arrived safely and in good time. Before placing the order I had a few queries and the customer service was excellent and I got pr... See more
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Company details
About Royal Bathrooms
Written by the company
For over 30 years, we've been trusted by more than 200,000 customers to transform their bathrooms into stylish and comfortable spaces.
From designer heating to shower enclosures, vanity units and basins, to complete bathroom suites, Royal Bathrooms offer a wide range of premium quality, affordable bathroom products to fit every project.
The royal standard
We offer stress-free shopping and delivery across the UK, with suites arriving assembled and ready to fit. And our expert customer service team is on hand to support and help no matter what you need.
5-star service from Royal Bathrooms
Written by the company
- Free & Secure Delivery
- We offer free delivery on all orders, ensuring safe and timely arrival. Most products come within 2-3 working days with our standard delivery option. Your courier will call you in advance if you need to deliver medium, large or extra-large orders.
- 365 Days of Exchange
- Buy with confidence as we have a 365-days exchange policy, giving you enough time to reconsider and get the perfect products for your bathrooms.
- No Quibble Return Policy
- If you're not fully satisfied with your purchase, our hassle-free return policy ensures you can return your products easily, without demanding any reason.
- Buy Now, Pay Later
- Take advantage of the opportunity to buy the items in installments, it’s a way of getting to your dream bathroom without putting too much stress on the pocket.
- Extensive Product Range
- That is why we offer over a thousand products in our catalogue, ranging from vanity units to shower enclosures, bathroom suites, and furniture to everything in between. So, you will find what you are looking for.
- Outstanding Customer Service
- Our customer service team is always available to help you with any queries, offering expert advice to ensure you have the best shopping experience.
- Trade Account
- For better ways of restocking your clients with approved quality products at cheaper prices, you should sign up for our Trade Account.
Contact info
61-64 Sapcote Trading Center, B64 5QX, Cradley Heath, United Kingdom
- 01384 671200
- support@royalbathrooms.co.uk
- royalbathrooms.co.uk
4.6
Excellent
2K reviews
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Replied to 100% of negative reviews
Typically replies within 48 hours
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I love the vanity unit
I love the vanity unit, very heavy, quick delivery, let us know the day before they were delivering, very pleased
July 15, 2026
Reply from Royal Bathrooms
Hello Nicky
Thank you for your feedback, We are glad you are happy with your order and the quick delivery.
Adam from Royal Bathrooms
Exceptional
Exceptional service from ordering , quality of product fast delivery and price of goods.
Fantastic company ❤️
July 14, 2026
Reply from Royal Bathrooms
Hello Viv
Thank you for your feedback, We are glad you happy with the fast delivery and quality of your order.
James from Royal Bathrooms
Excellent 👍
Excellent service , fast & efficient. Very helpful when I phoned with a query. Highly recommend
July 20, 2026
Unprompted review
Reply from Royal Bathrooms
Hello
Thank you for your feedback, We are glad you are happy with your order including the support provided with the sales team on the phone.
Harry from Royal Bathrooms
Reply from Royal Bathrooms
Hello Mariusz
Thank you for your feedback, We are glad you are happy with the service received with your order.
Adam from Royal Bathrooms
Excellent service very fast delivery…
Excellent service very fast delivery from ordering to delivery.
Delivery service was exceptional, driver brought everything from the van into our home where it was required. Because of weight would not let me lift anything.
July 13, 2026
Reply from Royal Bathrooms
Hello David
Thank you for your feedback, We are glad you happy with your order including the delivery driver who assisted with the goods being delivered.
James from Royal Bathrooms
Great unit. Great customer service
Pleased with unit I ordered ,it was delivered when stated .
Great customer service . One of the handles was a different colour, contacted Royal Bathrooms and was sent a replacement set the next day .
Would recommend
April 10, 2026
Unprompted review
Reply from Royal Bathrooms
Hello Nichola
Thank you for your feedback, We are glad you are happy with the support provided by the customer service team who assisted you with the replacment.
Harry from Royal Bathrooms
Superb transaction
Superb transaction
Very good product
Superb delivery in the process
Kudos all round
July 12, 2026
Reply from Royal Bathrooms
Hello Hugh
Thank you for your feedback, We are glad you are happy with your order including the fast delivery.
Adam from Royal Bathrooms
Excellent item and service.
The black unit with fitted sink was exactly what I was looking for, at a great price. Even though I missed adding e mail for a reduction in price. Customer services gave me the reduction anyway. Unit was delivered very quickly and was of really good quality. Very pleased, thank you.
July 4, 2026
Reply from Royal Bathrooms
Hello Sue
Thank you for your feedback, We are glad you happy with your black vanity unit including the quality and quick delivery.
James from Royal Bathrooms
A shower panel was cracked
A shower panel was cracked, luckily the plumber managed to work around it
July 16, 2026
Reply from Royal Bathrooms
Hello
Thank you for your feedback, We are sorry to hear you have had a bad experience on this occasion, The customer service team are awaiting an update from you if you can please check your messages.
Kind Regards
Royal Bathrooms
Good product
July 5, 2026
Reply from Royal Bathrooms
Hello Muktesh
Thank you for your feedback, We are glad you are happy with your order..
Harry from Royal Bathrooms
Excellent response time and great…
Excellent response time and great communication. Spot on!
July 7, 2026
Reply from Royal Bathrooms
Hello Faraz
Thank you for your feedback, We are glad you are happy with the communication provided by the customer service team
Adam from Royal Bathrooms
Reply from Royal Bathrooms
Hello Daniel
Thank you for your feedback, We are glad you happy with your order.
James from Royal Bathrooms
Reply from Royal Bathrooms
Hello Roberto
Thank you for your feedback, We are glad you are happy with price and the order arriving on time.
Harry from Royal Bathrooms
Superb customer service
I had an issue with a cabinet hinge that wouldn't adjust and two emails sorted it out. The reply emails arrived very quickly and within a couple of days I had my new hinge to fit. I was impressed with the cabinet I bought, it looks great and is very sturdy. The customer service was just excellent. I would be entirely confident ordering from this company again.
July 7, 2026
Reply from Royal Bathrooms
Hello Alan
Thank you for your feedback, We are glad you are happy with the service provided by the customer service team including the vanity unit being very sturdy.
Adam from Royal Bathrooms
Ordering simple and delivery was quick.
Ordering simple and delivery was quick.
Really pleasant driver and nice early delivery in such hot weather.
July 8, 2026
Reply from Royal Bathrooms
Hello Pam
Thank you for your feedback, We are glad you found the website easy to use and the pleasant delivery driver.
James from Royal Bathrooms
Reply from Royal Bathrooms
Hello Jackie
Thank you for your feedback, We are glad you are happy with great communication and delivery.
Harry from Royal Bathrooms
Shower enclosure
Exelent service ordered 4pm received 1pm next day packaging very good would suggest splitting glass package into two as is very heavy for driver and customer otherwise all great thank you
July 7, 2026
Reply from Royal Bathrooms
Hello Colin
Thank you for your feedback, We are glad you are happy with the fast delivery which arrived under 24 hours.
Adam from Royal Bathrooms
Reply from Royal Bathrooms
Hello Mark
Thank you for your feedback, We are glad you are happy with the price and service and fast delivery.
James from Royal Bathrooms
Reply from Royal Bathrooms
Hello Roman
Thank you for your feedback, We are glad you are happy with the fast delivery.
Harry from Royal Bathrooms
Fast delivery.
Excellent service. Shower enclosure was delivered within a couple of days of purchase.
July 6, 2026
Reply from Royal Bathrooms
Hello Arshad
Thank you for your feedback, We are glad you are happy with the service and your shower enclosure.
Adam from Royal Bathrooms
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