Royal Marines Shop Reviews 

2,136
TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

We ordered the RM Corp colours lead, harness and collar for our dog. They were delivered quickly and with a little surprise of a treat size bag of Haribos. All items are made of excellent materials an... See more

Rated 5 out of 5 stars

As a former marine and a full member of the Royal Marines charity the biggest majority of my clothes and other stuff ie dog accessories are all bought from the Royal Marines Shop. Service is excellent... See more

Rated 5 out of 5 stars

I come from a military family. My father was a soldier but in 1940 was involved in the formation of Unit 1 Royal Marines, so it’s a privilege to be able to support the Corps Family through buying from... See more

Rated 1 out of 5 stars

I only requested a catalogue. The small print said I'd receive an email to let me know when my order was being sent, then it would take 3-5 days to receive the order. Almost a week later and I've n... See more

Company details

  1. Charity
  2. Clothing Store
  3. Men's Clothing Store

Information provided by various external sources

The Official Shop for the Royal Marines Association. All of our profits go to the Royal Marines Charities


Contact info

3.8

Great

TrustScore 4 out of 5

2K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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3.8

All reviews

(2,136)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

As expected

Ordering was simple, price good and all notifications prior to agreed arrival date were good.

March 16, 2020
Unprompted review
Rated 4 out of 5 stars

Royal Marines can only ever be great or excellent

Quality of goods was good. Pleased with purchase.
Received notification that parcel on way before the message saying one item unavailable.
Only one option for postage which was a bit on the high side.
Nice treat inside the package.

March 15, 2020
Unprompted review
Rated 5 out of 5 stars

Reliable shop, good quality products

Reliable shop, good quality products. User-friendly website. Wide selection of items to choose from. The online order process went smoothly. Items delivered on schedule, well-packaged. Purchase received in good condition. Satisfied with purchase. Glad that the proceeds are for a good cause.

March 12, 2020
Unprompted review
Rated 1 out of 5 stars

Ordered items on 29 Feb 2020 and as of…

Ordered items on 29 Feb 2020 and as of today 11th March I still have not received them. This is not the first time I have had items delayed and had to contact the shop. Very disappointed.I have just read your reply and it was only 1 item that had to be pre-ordered. I have now received the other 3 that I ordered. I can honestly say that the 3 other items I have received today are excellant and I have no complaints about them.

March 11, 2020
Unprompted review
Royal Marines Shop logo

Reply from Royal Marines Shop

Hi Kath, Im sorry to see your review was a negative one - the item that you have ordered is a Pre-Order item that is due in Mid June. All details are on the product description. Please feel free to give me a call if I can be of any further help,

Kind Regards
Hayley

Rated 4 out of 5 stars

Impulsive shopper

I have been buying clothing & books for several years now. Service is quick, and response to direct email enquiries are friendly & helpful. Prices are reasonable & postage rates are not prohibitive.

My main problem is the "Search" bar. Nothing that I type in comes up. When you had the "Pusser's grips": type it in - nothing - so you have to trawl through various headings to find whatever; calenders, diaries...The upside of that is seeing other things you "have to have"!!!

I often recommend RM Shop also because profits go to the RMA!

Days later...I see that the RM Shop website has changed - now the search bar works better! Great stuff, but I will still trawl!

March 11, 2020
Unprompted review
Royal Marines Shop logo

Reply from Royal Marines Shop

Hi Crispian, Appreciate your feedback! You are a very cherished customer of ours, and we love the corps dedication.
Let me look into the search issue and see if we can make any changes to stop the 'Impulsive shopping.'

Kind Regards
Hayley

Rated 5 out of 5 stars

Loyal customer and supporter of the RMS

I’ve been purchasing from the RMS since becoming a veteran on the 06/12/2012 and will continue to do so as the quality, staff and the delivery of items has always literally been worthy of 5 stars, keep it up and continue to have pride in the work you do, many thanks.

March 10, 2020
Unprompted review

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