Your Manager in Rockhampton (Ben Griffin) was very helpful and expedient in helping to solve our off road parts bulk storage problems. His follow ups after providing three containers to our site... See more
Company replied
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See what reviewers are saying
Yep OUTSTANDIN Service thanks Great Communication from the moment i made an initial enquiry rite thru to Delivery which always ensures a trouble free experience. Even that Delivery Process was PE... See more
These guys are amazing people they go over and beyond for their community, clients and all fellow Australians. When the northern rivers were in desperate need for refrigerated containers Royal Wolf st... See more
Container arrived Friday afternoon. Very happy with it. The Truck driver, Stev, was excellent.. container in the exact place we wanted it.. Highly recommend you guys to anyone.. The whole transaction... See more
Company details
Information provided by various external sources
Royal Wolf offers a wide range of shipping container and portable building products catering to the needs of anyone requiring a unique and portable container solution. With 37 branches located across Australia & New Zealand, we specialise in the hire, sale and modifications of shipping containers.
Contact info
Level 3, 1-3 Merriwa Street, 2072, Gordon, Australia
- 1300 651 700
- info@royalwolf.com.au
- royalwolf.com.au
4.8
Excellent
576 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
I have enquired twice with Royal Wolfe
I have enquired twice with Royal Wolfe.
I have sent a message via the website with no response.
Rang the Launceston branch today and spoke my a young girl who said she would email me a quote today. It is now 6pm and no quote.
I will be taking my business elsewhere as clearly I’m not important enough to follow up with
July 20, 2020
Unprompted review
Reply from Royal Wolf
Hi Michelle - thank you for your feedback. I sincerely apologies for the lack of response you have received. I can see that Brad has now been in touch with a quote for you. I will be passing this feedback onto upper management. Cheers RW
Reply from Royal Wolf
Thanks for the wonderful review! Cheers RW
Thanks for the excellent service and The truck was on time and the delivery truck drivers were excellent I will definitely be able to recommend this company to any and all
Thanks for the excellent service and I will be happy to recommend you to anyone that I
July 9, 2020
Unprompted review
Reply from Royal Wolf
Hi Andrew - thank you so much for the wonderful review! We hope we can assist you again in the future. Cheers RW
great service and constant updates make…
great service and constant updates make the bookings easy
July 7, 2020
Unprompted review
Reply from Royal Wolf
Thanks for the great review Paul! Cheers RW
Royal Wolf has been absolutely amazing…
Royal Wolf has been absolutely amazing to work with. Everyone has been very proactive at every step of the way and the people I have dealt with on the phone and in person are polite, knowledgeable and have immediately actioned any request. We have used your services before and had the same experience, it's great to see that you have managed to keep your culture even after a number of years. Thanks again 🙂
July 7, 2020
Unprompted review
Reply from Royal Wolf
Hi Debbie - thank you so much for the wonderful review! So great to see we are providing first choice customer service to keep our customers coming back. We hope we can assist you again in the future. Cheers RW
I have never hired a container before…
I have never hired a container before and I dealt with Chris at West Gosford Royal Wolf and what a pleasure it was. Chris explained everything to me clearly and everything ran like clockwork with the drop off and collection of the container. Thank you, Lisa
July 7, 2020
Unprompted review
Reply from Royal Wolf
Hi Lisa - thank you for the wonderful review! Great to see our local staff recognised for their exceptional work. Cheers RW
Great service and communication
July 6, 2020
Unprompted review
Reply from Royal Wolf
Thanks for the 5 star review Gavin. Glad you had a great experience with our team. Cheers RW
Fantastic communication from woe to go
July 6, 2020
Unprompted review
Reply from Royal Wolf
Hi Jodie- thank you for the 5 star review! Cheers RW
Very helpful and prompt
July 6, 2020
Unprompted review
Reply from Royal Wolf
Hi Kathy - thanks for the wonderful review. We hope we can assist you again in the future. Cheers RW
Reply from Royal Wolf
Thanks for the great review Paula! Cheers RW
Container dropped in wrong spot
July 6, 2020
Unprompted review
Reply from Royal Wolf
Hi Richard - thank you for your feedback. Sorry you had issues with where the container was delivered. I have pass this onto management to review. Cheers RW
Great service and prices thanks guys…
Great service and prices thanks guys for your service.
July 5, 2020
Unprompted review
Reply from Royal Wolf
Thanks for that wonderful review Vas! Cheers RW
Positive experience all went well
Positive experience all went well, no concerns and would recommend their services
July 5, 2020
Unprompted review
Reply from Royal Wolf
Hi Josh - thanks so much for taking the time to write such a glowing review. We hope we can assist you again in the future! Cheers RW
Reply from Royal Wolf
Thanks for the wonderful review Justin! Cheers RW
Not good.
Not good.
We purchased 2 x 20 containers for $7,639.50 delivered. We need to repaint areas of both containers..paint job not done well. One container ( the lesser value of the two) needed steel struts bolted on to straighten dents in the roof which was holding a lot of water. Not happy at all.
June 15, 2020
Unprompted review
Reply from Royal Wolf
Thank you for your honest feedback. Sorry to hear the received product did not meet your expectations. I have pass this onto management to review. Cheers RW
Always a pleasure to deal with Royal…
Always a pleasure to deal with Royal Wolf!
June 3, 2020
Unprompted review
Reply from Royal Wolf
Thank you for the great review David! Cheers RW
Excellent service
June 2, 2020
Unprompted review
Reply from Royal Wolf
Thanks for the wonderful review! We hope we can assist you again in the future. Cheers RW
My rating is zero as I have asked for a…
My rating is zero as I have asked for a refund and it has not been attended to
May 28, 2020
Unprompted review
Reply from Royal Wolf
Hi Ken - thank you for your feedback. Sorry to hear you have not had a good experience with our team. I have passed this on to management to look into. Cheers RW
Reply from Royal Wolf
Hi Alba - thanks for the great review! Cheers RW
Average container, price and communication.
Communication was friendly but a bit clunky. Did initial enquiry through website interactive chat. All seemed ok but interactive chat didn’t seem to communicate well with base. Eventually got container. Driver was good but container pretty rough. It’ll do the job but “Standard 20 ft container” on website looks much better than the one I got. Mine has lots of cut outs and welds and is pretty banged up but it will do the job. Probably wouldn’t pay same price for same container again. Quoted by online chap $350 ish for delivery. Given exact address. Final quote was nearly $500 for delivery. Needed a container ASAP so paid it. Overall average transaction and product. Would I recommend to other? Maybe, but I’d say shop around first.
May 28, 2020
Unprompted review
Reply from Royal Wolf
Hi Micheal - thank you for your honest feedback. Sorry to hear you had issues with your order. I have passed onto the branch manager for you. Cheers RW
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