Order review shows details of the item order blacked out in email confirmation page. After product delivery delay message sent to me, I went to their delivery status page and entered my email and ord... See more
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About Royaura.com Royaura was founded out of a desire to change what menswear brands look and feel like in 2021. Since its founding, with professional customer service, we are developing rapidly in global scope, winning recognition and trust from customers throughout the world, especially North America
Contact info
Switzerland
- royaura.com
Replied to 24% of negative reviews
Typically takes over 1 month to reply
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order took a month with no answer to my inquiries.
It was more than a month after I placed my order and the money was deducted from my account that I received my purchase. And this was only after I had emailed customer service several times. What I was told was that it was the holiday season and that they would be back to work the next week. I liked my purchase but not enough to deal with a company that doesn't plan ahead or doesn't answer concerns from customers.
Nice Shirts from Royaura!
The shirts are really nice. They have a nice feel and fit well. They wash well too. My husband really likes the shirts and gets lots of compliments.
Great product and good delivery service
Great product and good delivery service
One of my orders they sent me the wrong…
One of my orders they sent me the wrong size of shirt, test back and forth never got an answer on how to send the wrong shirt back and get the correct size. That is why I have not order anything from your company. Also prefer to speak to a live person. Thanks Roger
A very reliable company
A very reliable company. Love their products and customer service.
I can't say enough good things about…
I can't say enough good things about Royaura. Their shirt selection is beyond vast, and the quality is always good and very reasonably priced. I am constantly getting questions about where I get them. It can take a while from ordering to when you get the merchandise, but that's a small price to pay. They keep you informed of where you are in the delivery process and customer service is terrific. I'm so glad I discovered this place online.
Great quality shirts
Great quality shirts. I get so many positive comments when I wear the shirts out to dinner. Also, the team at Royaura are great to work with, Cathy being my go to person.
All good
All good. Ordering was easy and I enjoy the clothes. Sizing on one order was off but it was quickly resolved.
The communication is excellent and I…
The communication is excellent and I appreciate the continued discounts to reward loyal shoppers.
The only frustrating aspect is the amount of time it takes to ship my product and then the time it takes the product to get to me. Otherwise, I'm very happy.
Good quality materials & workmanship
I like the bright colors & the overall fit of the shirts. I use them in a work-related casual activity (team building events) so the collar and the designs are important, as is the fit and quality of the fabric.
Royaura is a great company to do…
Royaura is a great company to do business with..Everything was nice and easy..No problems with delivery etc..It is always a pleasure to deal with a good honest company who takes care of their customers..A good company makes sure their customers are happy with their products...Royaura has gained another loyal customer/client
Everything worked out just fine.
I get compliments on my shirts.
I love shirts from Royaura
I love shirts from Royaura! My husband and son-in-law do too! I’ve been very please with the high quality product, it’s well made, fits to size. I always find the perfect shirt for every occasion. I just purchased shirts to celebrate Americas 250th! I love them. I have referred others to their site and will continue to order from them.
New designs
New designs, bright colors. Great mail service and good quality. I like the shirt pocket designs better.
Order took way too long to be delivered…
Order took way too long to be delivered and I was very disappointed with the quality of the shirt itself. The stitching was very sloppy and the fabric was also very low quality. Color and style are good, but I would not recommend it to anyone.
Outstanding Customer Service (re Kathy)…
Outstanding Customer Service (re CATHY not Kathy) ) Excellent products, affordable pricing, durable clothing & very stylish indeed - acceptable delivery timetables
Can’t remove items from cart!!
Can’t remove items from cart!!! Can’t get customer support!!!
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