This review is specifically written to thank Rabia for all her efforts when my transaction was “processed” but no money was paid into my local home account…..the fact that so many of the people... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Rabia was amazing. She assisted me in resolving my issue with transferring funds to Cameroon. Rose Remit's customer service is top 👌, they responded promptly on WhatsApp, via email, and even c... See more
Company replied
The helpline on the phone he’s name is yusman and he truly helped me every step on the way and made sure he wouldn’t go without helping me achieve what I needed to highly recommend the app 👍
Company replied
Adeeb did a brilliant job for me this morning. My transaction was held overnight due to compliance reasons for which they had emailed me the time i attempted the transaction but I didn't see the email... See more
Company replied
Company details
Written by the company
We're more than just a remittance service; we're your partners in spreading smiles across the globe. Our mission is to connect hearts and homes through fast and reliable money transfers, always treating our customers like family. Whether you're new to sending money abroad or a seasoned sender, everyone is welcome to experience the Roze Remit difference. Let's make financial transactions feel personal and meaningful together!
Contact info
14 High St,, IG6 2DF, Ilford, United Kingdom
- +44 203994 7333
- support@rozeremit.com
- rozeremit.com
4.5
Excellent
732 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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Reply from Roze Remit
Thank you for your kind feedback! We truly appreciate your support.
Reply from Roze Remit
Thank you for your kind feedback! We’re delighted you had a great experience.
Reply from Roze Remit
Thank you for your feedback! We truly appreciate your support.
Good company
Customer service always available and ready to assist.
September 22, 2026
Unprompted review
Reply from Roze Remit
Thank you for your feedback! We’re glad our customer service team could assist you.
Reply from Roze Remit
Thank you for your kind feedback! We truly appreciate your support.
Reply from Roze Remit
Thank you for your kind feedback! We’re glad you found Roze Remit fast and reliable.
Reply from Roze Remit
Thank you for your kind feedback! We’re delighted you had an excellent experience with our service. We truly appreciate your support!
I had very good customer service…
I had very good customer service centre. I appreciate after calling the customer spot.
Norman Ali is very helpful and processed my transaction with in 23 to 5 mins. Im very happy about this service.
September 22, 2026
Unprompted review
Reply from Roze Remit
Thank you for your kind feedback! We’re glad Nouman Ali provided helpful and prompt service. We truly appreciate your support!
Reply from Roze Remit
Thank you for your feedback. We’re pleased Nouman Ali provided prompt and professional support.
Very unique and am very happy for the…
Huma Amjad
Is very unique and Patience to reply and assist me
am very happy for the service he gave me this morning
September 22, 2026
Unprompted review
Reply from Roze Remit
Thank you for your kind feedback! We’re glad Huma Amjad provided patient and helpful support. We appreciate your support!
Good customer support
Good response from customer support. I had a good time Adeel as my problem was solved as soon as possible
September 21, 2026
Unprompted review
Reply from Roze Remit
Thank you for your feedback! We’re glad Adeel could resolve your issue quickly. We appreciate your support!
Amazing service from Adeel.
Amazing service from Adeel.
Good service
September 21, 2026
Unprompted review
Reply from Roze Remit
Thank you for your feedback! We’re glad Adeel could assist you. We appreciate your support!
Easiest explanation
Yes. Usman was really helpful. He help me through my verification process in the easiest way possible. And it was so easy to go through it with him on phone.
September 21, 2026
Unprompted review
Reply from Roze Remit
Thank you for your kind feedback! We’re glad Usman made the verification process easy and straightforward. We appreciate your support!
Trust worthy service
Excellent service received all the time i send money back home. Today I had a little problem with the transaction I made to my cousin, I called in to the customer service and Huma Amjad helped me within some fews minutes problem resolved. Thanks and keep the good work. Will recommend this platform to my friends and family. Keep up the good work and don't change.
September 21, 2026
Unprompted review
Reply from Roze Remit
Thank you for your kind feedback! We’re glad Huma Amjad could assist you quickly. We appreciate your support!
PROMPTNESS IN ATTENDING TO CUSTOMERS COMPLAINTS AND FAST SOLUTIONS BACKED BY THE ABILITY TO CALM CUSTOMERS ANXIETY ASSURING THEM THAT THEIR TRANSACTION IS SAFE
PROMPTNESS IN ADDRESSING CLIENTS ISSUES AND ASSURANCE THAT CUSTOMERS TRANSACTION IS SAFE WITH ROZE REMIT
I want to use this medium to recommend one of your staff called RABI, who helped me resolve my complaint, she was receptive ,full of assurance and lively and she is a positive image maker of the roze remit group
cheers
September 18, 2026
Unprompted review
Reply from Roze Remit
Thank you for your kind feedback! We’re glad Rabia could assist you. We appreciate your support!
Money received as described
Money received as described, arrived safe and promptly! Usman was very helpful in ID Document verification.
September 21, 2026
Unprompted review
Reply from Roze Remit
Thank you for your feedback! We’re glad your money arrived safely and promptly, and that Usman could assist with the ID verification. We appreciate your support!
It was very excellent talking to Junaid
September 21, 2026
Unprompted review
Reply from Roze Remit
Thank you for your kind feedback! We’re glad you had a great experience with Junaid. We appreciate your support!
Faster response from Nouman Ali
Faster response from Nouman Ali, professional response, and adequate and proper explanation and response, much professionalism.
September 21, 2026
Unprompted review
Reply from Roze Remit
Thank you for your kind feedback! We’re glad Nouman Ali provided prompt and professional support. We truly appreciate your support!
Excellent Customer Service
The service was excellent and thanks to Nouman Ali who helped with the issue I have in making sure I received the payment on time. The only issue is the timing of payment to the recipient’s account after the transaction has been successful which needs to be worked on.
September 21, 2026
Unprompted review
Reply from Roze Remit
Thank you for your feedback! We’re glad Nouman Ali could assist you. We appreciate your valuable feedback on payment timing.
Good evening my name is Daniel i had a…
Good evening my name is Daniel i had a little problem with my transfer just this evening 20th September but thanks to Haider who helped me. I really appreciate your service
September 20, 2026
Unprompted review
Reply from Roze Remit
Thank you, Daniel, for your kind feedback! We’re glad Haider was able to assist you with your transfer. We truly appreciate your support.
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