RRR.LT | Ovoko Reviews 

Quick dispatch, properly packed, secure delivery.

Everything is very easily to find, ordered, and all time that I ordered spareparts (about 6-7x till this day) was everything absolute perfect . I like this way of ordering very much!

You helped to solve a problem, my mirrow was broken.
It was a old model .
The delivery was ok.
Im happy.
Thank you.

Very easy to order and multiple ways and options to pay. This was my first order, just to see how, and if, it worked. I really did. With the large supply of different kind of parts, I probably use this site again when I find myself short of some special auto part. The part I ordered was sent from SIA Lucky Centre so big thanks to them as well. Really fast delivery. If I would mention anything that could be improved, then that would be the auto generated mail for when you have ordered, when the order is shipped and so on, that they would be in English. Sure, the mail program itself has the “translate button” but it would be real nice to have it in English.
So, to summarise: fast shipping, many options as for payment, great prizes, well packed shipment and the auto generated mail would help if they were in English.
I would not hesitate to order from rrr.lt again.

There is not a phone number to contact and the ovoko not speak with the customers directly.

Easy way to order this part.Correct delivery time.
My experience from ovoko it's great.

Great and useful site. Assistances is good.

bought roughly 100 parts -never had any issues

Great to fine parts

Fast delivery very god parts

Wrong part sent, money withheld, and RRR/Ovoko protects the seller

I ordered a wiper linkage (trapeze) for my 2015 BMW 5 GT F07 3.0 diesel — a left-hand drive European car. The seller, CarWay OÜ (Estonia), sent me a linkage from a right-hand drive UK car. Completely wrong item, impossible to fit. I wasted hours dismantling my own car for nothing.

I opened a return immediately and shipped the part back the same way it came — same packaging, nothing damaged, nothing missing. It arrived back at the seller. And then the seller opened a "dispute" about the return: a process the buyer is not allowed to take part in. I cannot see what he claims, I cannot answer it, I cannot defend myself. He writes whatever he wants to RRR/Ovoko support and I just wait.

Meanwhile RRR/Ovoko does absolutely nothing. There is no phone number anywhere on the site. Emails get nothing back but automated replies and copy-paste templates. Nobody reads anything. Under EU consumer law I have 14 days to return an item and get my money back — instead my money is being held hostage on the word of the same seller who sent the wrong part in the first place.

Think about what this actually is: the seller ships the wrong item, the buyer returns it, the seller gets his part back AND keeps the cash, and the platform hides behind an automated inbox. A marketplace that lets a seller keep both the goods and the money, while blocking the buyer from the dispute about his own order, is not a neutral platform. It is part of the problem.

Part 61617306275 / listing WAY61065. Do not buy here unless you are ready to lose your money.

My experience with RRR.lt (Ovoko) was extremely disappointing.

I purchased a steering rack advertised with part number 8K1423055AD. However, I received a completely different item marked 8K0909144E. The condition of the part was also significantly worse than shown in the listing, with visible dirt and signs of corrosion.

I immediately opened a return through the platform, returned the item, and the seller received it. Despite having the returned item back, the seller refused to issue a refund, leaving the dispute unresolved for weeks.

I provided clear evidence, including photographs showing the incorrect part number, proof of delivery of the returned item, and all requested documentation. Nevertheless, the issue remained unresolved through the platform.

In the end, I had to initiate a chargeback through my credit card provider. Only thanks to my bank was I able to recover my money.

A marketplace should protect buyers when a seller ships an item that does not match the listing. Unfortunately, in my case, I did not receive the support I expected.

Based on my experience, I cannot recommend this platform.

What a very very good surprise!! I will buy again excellent experience!!

Sucata Fixon Auto Parts:
​I recently purchased a complete set of Brembo brake calipers and discs for my Mustang from Sucata Fixon Auto Parts, and the entire experience was exceptional. The components arrived in great condition, exactly as described, and their customer service team was extremely attentive and helpful throughout the process. I highly recommend them to anyone looking for quality auto parts and professional service. Thank you!

The item had the same condititon as described but did not fit the car despite it should. The same year, model and options - but it is about 5 cm to short... Very strange!

There are always plenty of disassembled and good condition parts on offer on the website, and at a good price. I've ordered from here a few times, never had a problem. They always sent the right part, which arrived quickly. And the sellers were nice and flexible.

The concept as such is good, but when I wanted to check out the delivery cost was extremely high and way above what it should cost. When approached both their chatbot and customer service gave a standard answer but didn't check it or corrected it.