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R.S. Hughes - Long Island Reviews 1

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TrustScore 3 out of 5

3.2

Industrial Equipment Supplier
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226-B Sherwood Ave, 11735 Farmingdale, NY, US

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(516) 822-1492

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Company details

  1. Industrial Equipment Supplier
  2. Abrasives Supplier
  3. Construction Equipment Supplier
  4. Electrical Equipment Supplier
  5. Factory Equipment Supplier
  6. Finishing Materials Supplier

Information provided by various external sources

We are a Global Distributor of Industrial Supplies, founded in North America in 1954. With 50+ warehouse sites in the United States and Mexico and a vast team of product knowledge experts, we treat your business like our own. Our ability to maintain an extensive array of products produced by ISO 9001:2008 registered companies in combination with our purchasing and warehousing power allows us to ensure that we are able to stock what you need so you don't have to. Whether you’re an aerospace firm looking for cost savings, a transportation manufacturer searching for greater productivity, a medical industry representative searching for better quality products, or a general and electronic manufacturer studying new processes, we can help!

Contact info

  • 226-B Sherwood Ave, 11735, Farmingdale, NY, United States

  • (516) 822-1492

3.2

Average

TrustScore 3 out of 5

1 review

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Rated 1 out of 5 stars

I submitted an order and receive only a hassle

I submitted an order. I got a phone call that 2 of my 4 items were on back order. I gave the representative permission to mail the 2 items that were in stock and I would wait for the other 2. Not only did I not receive part of the order, but the whole order was cancelled. I email, no response. I finally called and was informed that the rep had made many attempts to contact me and therefore cancelled my order when I didn't respond. I only got one call. I had responded by calling and emailing in response and I'm confused why this happened. The rep blamed me and said if I gave them my credit card info to add to my account, an order would be placed. What a lot of hassle to receive nothing. I might just be done with this company. Very sad.

January 17, 2024
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Reply from R.S. Hughes - Long Island

Hello Sally,

We apologize for your latest R.S. Hughes purchasing experience. We value your input and have contacted your local branch; they will be reaching out. Please let us know if you have any additional concerns.

Thank you,

R.S. Hughes Customer Solutions Team

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