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3.4

Average

TrustScore 3.5 out of 5

2 reviews

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Rated 5 out of 5 stars

Great work done fast and superbly cleanly

RTC attended my house to survey and remedy some fungus which I initially found in the cellar wall. A survey identified that the fungus was not dry rot as I had feared, but something less problematic... but that some timbers were affected by damp-related things to the point where they were softened and visibly bowing. I am incredibly grateful that RTC were able to fit in treatment the next week, as we had a very tight timescale, and were able to replace several floor joists and improve the cellar ventilation in record time.

Work was carried out according to schedule and budget. Some things that were particularly impressive were:
* Proper survey first to determine the actual problem and root cause
* Very good communication with the office, the surveyor, and the works team.
* Treatment substances were low-odour, therefore good for the enclosed space of the cellar
* Superb cleanliness during/afterwards
* Advice on how to best re-insulate treated bits of the cellar
* Guarantee against defects in work for 10 years

Would happily recommend this trader to others.

June 18, 2025
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