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RubbaSeal Reviews 396

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 255 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the quick dispatch and impressively fast delivery of their orders, often arriving ahead of schedule. The products are consistently described as good quality, well-packaged, and suitable for their intended use, with many appreciating the ease of installation and the effective waterproofing they provide. Reviewers also highlight the helpfulness of the online ordering process, including the size calculator, and the excellent customer service, especially when resolving issues like missing items or damaged deliveries. However, some customers experienced issues with delivery, such as damaged adhesive tins or items being left without notification, and some were dissatisfied with the product arriving folded instead of rolled, leading to creases. A few other people also felt that the company's communication regarding order status or holiday closures could be improved.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the quick and... See more

Product

Consumers find product to be positive, highlighting its quality, competitive pricing, and ease of use. Many... See more

Quality

People report positive experiences with quality, noting a good selection of products at competitive prices,... See more

Service

Reviewers highlight positive aspects of service, with many consistently praising the excellent and fantastic... See more

Order

Customers had positive experiences with order, praising the ease of ordering through the website and the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy system to install. Greatly helped for first time users by the pdf and video support info on the website. I used it to create a waterproof roof on a gazebo for additional solar panels (using Moun... See more

Company replied

Rated 5 out of 5 stars

The website is clear and simple to navigate. Ordering was easy and the order was quickly delivered. Everything supplied is good quality and well packaged. Installation for a first time user like... See more

Company replied

Rated 5 out of 5 stars

Very quick dispatch and delivery of a garden room kit. All fascias boards and the rubber arrived perfectly, sufficient wrapping to protect them. Some items were missing due to a box damaged b... See more

Company replied

Rated 5 out of 5 stars

Ordered the epdm by the really handy size calculator, just input your sizes and it will do the rest and head over to the how to section made buying and fixing a breeze, great to deal with a company t... See more

Company replied


Company details

  1. Roofing Supply Store
  2. Do-it-Yourself Shop
  3. Rubber Products Supplier
  4. Waterproofing Company

Written by the company

RubbaSeal: making sure your flat roof installation is as easy as it can be. Offering next-day delivery, you can trust us to give you exactly what your project needs. Many companies now offer to supply you with EPDM, but none can rival our track record and experience. Our considerable expertise and experience have helped us to develop the RubbaSeal product range: designed with the competent DIYer in mind, we have sourced a comprehensive range of easy-to-use, great value products and accessories. Your DIY project is important to you AND to us - you can rely on our expertise and reputation. Our experienced team will offer you sound advice from the outset, and help you with everything you need to take your flat roof project through to completion. If you're at all unsure about tackling your rubber roof installation, then please give us a call for guidance - right from the start. Our RoofBot can calculate your dimensions for you, but by all means give us a call to double check if you're in any doubt. Here to help: there's a range of installation information and guidance on our website, along with downloadable installation pdfs and installation videos.

We are THE specialists in supplying EPDM rubber roofs.

Written by the company

We've supplied over 75,000 DIY flat roofs
We have already helped over 75,000 DIY customers renew their flat roofs — giving them peace of mind for 20 years. Our rubber roofing is highly durable, reliable and perfect for most residential and commercial flat roofs.

20 Year Membrane Warranty

50 Year Life Expectancy

50 Year Life Expectancy
Find the perfect solution for you: Techno Rubber comes with a 20 year manufacturer’s membrane warranty, giving you peace of mind and - more importantly - a watertight roof.

Contact info

Promotion box for RubbaSeal

Same day dispatch! Next day delivery!

Free next day delivery available on all orders when you spend £350+

4.7

Excellent

TrustScore 4.5 out of 5

396 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Brilliant company with a fantastic service

I’ve used rubber seal for a good many years and the service is fantastic everything on time and never anything missing
Thank you so much for your service
MLD multi trades

August 22, 2025
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Reply from RubbaSeal

Paul, we're absolutely delighted to hear that our service has been keeping you happy for many years: we're really grateful you took the time to leave us such a great review, and we thank you for your continued custom. From the Team at RubbaSeal.

Rated 4 out of 5 stars

Large pieces of rubber are very heavy

Everything was delivered in good condition

August 14, 2025
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Reply from RubbaSeal

Thanks for leaving your review, James - yes, you're definitely right, our rubber is substantial but it's that that gives it its 50-year lifespan and super waterproofing properties. Hoping the job has gone very smoothly for you, and hope to see you again. From the Team at RubbaSeal.

Rated 5 out of 5 stars

Excellent service and high quality materials.

The roofing materials I ordered were delivered promptly and in excellent condition. They were perfectly prepared and cut overize of my specs.

August 21, 2025
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Reply from RubbaSeal

Thanks so much, Jeff, for taking the time to leave us such a thorough and terrific review: we're delighted that you're so happy with your order. Hoping the job now goes just as well for you! From the Team at RubbaSeal.

Rated 5 out of 5 stars

No nonsense quality product

No nonsense quality product - good delivery

August 20, 2025
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Reply from RubbaSeal

Thanks for taking the time to leave us a great review, Allan: we're grateful for it, and for your custom. We hope the job goes just as smoothly as your purchase! From the Team at RubbaSeal.

Rated 3 out of 5 stars

Somewhat let down

The rubber membrane and adhesive was good however all the trim clips where the wrong profile and took the look away from the full job the lady was not happy so had to get clips from a local store A1plastics in Ayr

August 20, 2025
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Reply from RubbaSeal

Hi Lawrence, I'm sorry to hear that you found the trim clips to be the incorrect profile: this is certainly not typical of our warehouse picking team who are usually extremely accurate. If you would like to discuss ways to resolve this, please get in touch with me by replying here. We're glad to hear that the EPDM and the adhesive met with your satisfaction. Thanks for your review, and for your custom. From the Team at RubbaSeal.

Rated 5 out of 5 stars

Great service

Great service and so quick

August 19, 2025
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Reply from RubbaSeal

Fab to hear, Les! We work really hard to achieve a super quick turnaround on every single order and we're delighted that you've benefited from it. We hope the job now goes just as smoothly for you. Thanks for your great review, and for your custom. From the Team at RubbaSeal.

Rated 5 out of 5 stars

Easy to fit Rubber Roofing Membrane

Prompt, next day delivery delivery and was easy to fit following the on-line video guides.
It’s all made an excellent looking job

August 19, 2025
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Reply from RubbaSeal

That's absolutely terrific to hear, Richard: we strive for this level of satisfaction with every order, and so we're delighted to hear that everything went so smoothly for you. If you've got any before and after pictures, we'd love to see them! Thanks for your great review and your custom. From the Team at RubbaSeal.

Rated 5 out of 5 stars

Good quality products

Good quality products

Well put together package with all the adhesives / trims / fixings / flashing etc needed to complete.

More than ample amount of products has been delivered to ensure you get enough to do the job.

😊👍

August 1, 2025
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Reply from RubbaSeal

This is a great review to read, Steven: thanks so much for taking the time to share your experience. We're delighted that your purchase went so smoothly, and hope the job goes just as smoothly for you! Thanks for your custom - we really appreciate it. From the Team at RubbaSeal.

Rated 5 out of 5 stars

Easy ordering,product looks good ,(not…

Easy ordering,product looks good ,(not fitted yet ) fast delivery,very pleased with all communication

August 15, 2025
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Reply from RubbaSeal

This is great to read, Pete, and exactly what we aim to achieve with every single transaction. We appreciate your time and your custom, and we hope the job goes just as smoothly for you. From the Team at RubbaSeal.

Rated 5 out of 5 stars

New rubber roof

Quick delivery and very pleased with this company.

August 14, 2025
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Reply from RubbaSeal

This is terrific to read, Robert, and exactly what we aim to achieve with every single transaction. We appreciate your time and your custom, and we hope the job went just as smoothly for you. From the Team at RubbaSeal.

Rated 5 out of 5 stars

Very happy with the whole service and…

Very happy with the whole service and products

August 7, 2025
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Reply from RubbaSeal

This is terrific to read, Phoebe, and exactly what we aim to achieve with every single transaction. We appreciate your time and your custom, and we hope the job went just as smoothly for you. From the Team at RubbaSeal.

Rated 5 out of 5 stars

Very good service fast delivery

Very good service fast delivery

August 12, 2025
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Reply from RubbaSeal

This is great to read, James, and exactly what we aim to achieve with every single transaction. We appreciate your time and your custom, and we hope the job went just as smoothly for you. From the Team at RubbaSeal.

Rated 4 out of 5 stars

Fast delivery

Fast delivery and value for money

August 11, 2025
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Reply from RubbaSeal

Thanks for leaving us a great review, Julian - we appreciate it, and we appreciate your custom. From the Team at RubbaSeal.

Rated 5 out of 5 stars

Great Quantity Tool

The tool to order is great. But I would add somewhere to remember the roof size is not the same as the building size. I ordered on the building size and just had enough overlap. But I had to order another edge trim. With the overnight delivery cost, ouch!

August 4, 2025
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Reply from RubbaSeal

Thanks for leaving a great review, Kerry: we're glad it all worked out for you, thanks to the overlap recommended in the RoofBot. If you're ever ordering again, our team in the office are more than happy to go through your order with you and make sure everything's covered before you submit the order. Hope that helps, and that the job went well. From the Team at RubbaSeal.

Rated 3 out of 5 stars

Could of offered a different glue to…

Could of offered a different glue to stick the sides down with?

August 11, 2025
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Reply from RubbaSeal

Hi Dave, sorry to hear you're not 100% happy with the choice of glue: the adhesive for sticking down the membrane on the flat works equally well on the sides - did you encounter an issue at all? From the Team at RubbaSeal.

Rated 5 out of 5 stars

Super quick delivery and top quality…

Super quick delivery and top quality product, happy customer

August 1, 2025
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Reply from RubbaSeal

We're glad everything went so smoothly for you, Kyle: we work really hard to make things as easy as poss for our customers. Thanks for your great review, and thanks for your custom. From the Team at RubbaSeal.

Rated 5 out of 5 stars

Good product

Easy to order online and quick delivery. Very happy with product

August 8, 2025
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Reply from RubbaSeal

Terrific to read, Mark: thanks so much for taking the time to write us a great review, we really appreciate it, and we appreciate your custom. Hoping the job now goes just as smoothly for you! From the Team at RubbaSeal.

Rated 5 out of 5 stars

Very impressed

Brilliant website that made the process really easy, fast delivery, good quality product great customer service following purchase. Would recommend 👌

August 7, 2025
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Reply from RubbaSeal

Thanks so much, Tom, for your comprehensive 5* review! We're delighted that everything relating to your purchase went so well, and we thank you for your recommendation and your custom. We hope the job now goes as smoothly for you! From the Team at RubbaSeal.

Rated 2 out of 5 stars

The actual rubber was sent to another…

The actual rubber was sent to another town, so was delayed

July 31, 2025
RubbaSeal logo

Reply from RubbaSeal

Hi Mandy, thanks for telling us about the delivery issue: I've looked into it though, and the Proof of Delivery and signature show that the goods were delivered to the exact address provided in the original order, and within the 1-3 working days our website states. We're a little confused at this point: if you'd like to clarify, we'd be grateful. Thanks, from the Team at RubbaSeal.

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