Rubbastuff Reviews 202

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 41 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, often highlighting their lightweight and compact design, making them ideal for various outdoor activities. The delivery service is frequently noted for being speedy and efficient, with many people receiving their orders promptly. However, some customers experienced issues with delivery, including delays or lost shipments. Additionally, a few people mentioned that the colors of certain products, like a specific bag, did not exactly match the online display, and that the size was smaller than anticipated.

What people talk about most

Product

Customers had positive experiences with product, praising its quality, design, and practicality. Many... See more

Quality

Reviewers mention positive feedback about quality. Customers praise the products for being well-made, sturdy,... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Customers frequently praise the speedy and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We bought this super light and compact picnic blanket for a (in the end very wet) festival and it was brilliant! Not only did we get to sit on it and avoid the endless mud, it also became a rain shiel... See more

Company replied

Rated 5 out of 5 stars

I ordered two Pacmats to ship to The Netherlands, but unfortunately the Dutch postal service lost sight of my shipment. When I reached out to Rubbastuff they immediately got on the case, checking in w... See more

Rated 5 out of 5 stars

I really like my new picnic mat. It is pretty and it is practical, sturdy but wonderfully compact. I've already used it on a walking holiday - so lightweight to go into backpack, exactly what I needed... See more

Company replied

Rated 5 out of 5 stars

I'd like to say how much we enjoy using our train map picnic mat. Also to thank you for the excellent service when I lost my counters. The replacements have arrived so we can continue playing again.

Company replied


Company details

  1. Outdoor Clothing and Equipment Shop

Written by the company

PACMAT A new kind of picnic mat. Light, compact, water-proof and washable mats inspired by our experience of family life and a love of the outdoors. THIS COVERS EVERYTHING.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

202 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Would use this company again

Good quality product and prompt delivery. A good company to deal with.

February 4, 2021
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Reply from Rubbastuff

Thank you! So pleased you like it. And thank you very much for taking the time to review us.

Rated 5 out of 5 stars

Great product

Great product, Light, waterproof, pretty ,easy drying. And good service!

January 27, 2021
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Reply from Rubbastuff

Thank you. So pleased you like your PACMAT.

Rated 5 out of 5 stars

Fantastic quality

Fantastic quality. I was so impressed with the ordnance survey mat I bought for me that I got them for all my relatives for Xmas.

January 23, 2021
Unprompted review
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Reply from Rubbastuff

That's great to hear. Thank you very much for your support.

Rated 5 out of 5 stars

New Forest ordnance survey pacmat of the New Forest

I have an OS PACMAT with map of the New Forest. It is light, waterproof and washable so is excellent for picnics and also a perfect garden tablecloth. The map print is very clear. I thoroughly recommend it. The London one shows all the parks ... a really good idea!

January 22, 2021
Unprompted review
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Reply from Rubbastuff

Thank you. Yes. They make good conversation starters as tablecloths. We have on on our garden table all year round.

Rated 5 out of 5 stars

These rugs are such a very clever idea.

These rugs are such a brilliant idea. We live on Dartmoor so spend lots of time walking on the moor and the children love being able to see where we’ve been and plan our routes. They are also beautifully designed as they fold away into easy to carry pouches but are also robust enough to last. We will be giving them away as Christmas presents to all our friends.

January 22, 2021
Unprompted review
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Reply from Rubbastuff

Thank you! So good to hear you like the idea. Dartmoor is our favourite too. It's where we had the idea in the first place. Thank you very much for your support.

Rated 5 out of 5 stars

We love our Lake District O/S Pacmat

We love our Lake District O/S Pacmat. Light weight and waterproof. Big enough for the three of us to picnic on as we work out where we've been and where we plan to go in the future. It's just as handy when we're on the beach, when we're skiing or having road trip picnics. Wouldn't be without it. Just wished I had discovered it earlier when our daughter was little. Bought one as a gift for a friend and they love theirs too.

January 22, 2021
Unprompted review
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Reply from Rubbastuff

Thank you. So pleased to hear you find it so useful. There's nothing like a bit of a planning session over a picnic and a map!

Rated 5 out of 5 stars

We love our original Pacmat

We love our original Pacmat. It has laid the test of time. Over the years we've purchased as relevant gifts for friends and family. More recently we gifted the Yorkshire Ordanance Survey design. Our friends loved it.
Great, helpful and personal customer service.

January 21, 2021
Unprompted review
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Reply from Rubbastuff

Thank you. That's great to hear. Yes we designed them with longevity in mind. Thank you for your support!

Rated 5 out of 5 stars

We are big fans

We are big fans . I think we started with ponchos, then carry allá and the the original XL and ground sheet pegs

They are such great gifts and we send them all over.

OS picnic rugs are a great range and the london parks family is great fun

All in all a great quality British product

January 21, 2021
Unprompted review
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Reply from Rubbastuff

Oh, that's great to hear. Thank you so much for your support.

Rated 5 out of 5 stars

I have bought two picnic rugs from…

I have bought two picnic rugs from these guys now and absolutely love them. Waterproof and wind proof with the pegs. Easy to dry, and wash if need be. I sent the London Parks map picnic blanket over to my sisters family in Australia so they could enjoy it as much as we have. Their girls enjoy spotting familiar spots that we’ve told them about. Highly recommend.

January 21, 2021
Unprompted review
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Reply from Rubbastuff

We love hearing about PACMAT travels. Thank you very much for your support!

Rated 5 out of 5 stars

Brilliant product!

We love our mat! Transformed family walks!

January 21, 2021
Unprompted review
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Reply from Rubbastuff

Thank you. Yes, we designed them with family walks (and many snack stops) in mind. Great to hear. Thank you for your support.

Rated 5 out of 5 stars

I exchanged a PacMat that I received as…

I exchanged a PacMat that I received as a Christmas present, for one with a different design. It was all done very easily and I am now very happy with the Great Britain OS PacMat. I can’t wait to use it when the weather improves!!

January 14, 2021
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Reply from Rubbastuff

Thank you! That's great to hear. I hope you are enjoyingy our GB PACMAT. (We use ours as a table cloth when the weather is too wet to venture out).

Rated 5 out of 5 stars

Excellent Service

Excellent service from Rubbastuff who I contacted about a particular order I was unable to obtain elsewhere. I received an extremely prompt and helpful response and I was able to obtain the item I have been trying to get for 2-3 months. Highly recommend!

December 3, 2020
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Reply from Rubbastuff

Thank you for letting us know. And thank you for your support!

Rated 5 out of 5 stars

Real customer care

Wanted a particular product that was out of stock, but customer service said they would contact me ahead of the product going in to production again so I could pre-order. As had only seen the product on other suppliers websites (as always sold out) getting the item from the manufacturer was a great solution.

December 3, 2020
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Reply from Rubbastuff

Thank you! That's great to know it's so popular. Thank you very much for your support.

Meg & Guy (Rubbastuff).

Rated 5 out of 5 stars

Fantastic customer service

Really highly recommended for their excellent customer service. I emailed to ask about a product which was out of stock and received a very prompt response and an email as soon as the product was available. Very polite and helpful. Thank you!

December 3, 2020
Unprompted review
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Reply from Rubbastuff

So pleased to hear you got the product you wanted. Thank you very much for your review and support.

Meg & Guy (Rubbastuff).

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