We bought this super light and compact picnic blanket for a (in the end very wet) festival and it was brilliant! Not only did we get to sit on it and avoid the endless mud, it also became a rain shiel... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I ordered two Pacmats to ship to The Netherlands, but unfortunately the Dutch postal service lost sight of my shipment. When I reached out to Rubbastuff they immediately got on the case, checking in w... See more
I really like my new picnic mat. It is pretty and it is practical, sturdy but wonderfully compact. I've already used it on a walking holiday - so lightweight to go into backpack, exactly what I needed... See more
Company replied
I'd like to say how much we enjoy using our train map picnic mat. Also to thank you for the excellent service when I lost my counters. The replacements have arrived so we can continue playing again.
Company replied
Company details
Written by the company
PACMAT A new kind of picnic mat. Light, compact, water-proof and washable mats inspired by our experience of family life and a love of the outdoors. THIS COVERS EVERYTHING.
Contact info
20-22 Wenlock Road, N1 7GU, London, United Kingdom
- 02033938404
- hello@rubbastuff.com
- rubbastuff.com
4.7
Excellent
202 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy accurate and responsive web pages…
Easy accurate and responsive web pages to aid product selection and ordering.
I needed to report notification of a false delivery; the service response was very prompt and corrective action brilliant.
October 14, 2024
Reply from Rubbastuff
Pleased to hear the second parcel arrived. Thank you for the review!
Reply from Rubbastuff
Great to hear. Thank you for taking the time to review us!
First thing I pack
First thing I pack when I'm off to a beach holiday bother here in Australia or abroad. They are so small and light plus very adaptable for a wide range of outdoor scenarios, they are seriously useful.
Oh, and like the art and maps on the mats too.
Accept no substitutes or cheaper imitations. These products are made in the UK from quality materials and good craftmanship.
and it shows.
August 14, 2024
Unprompted review
Reply from Rubbastuff
Thank you for taking the time to review us. Great to hear!
Great customer service
There was a slight issue with the delivery which was resolved very quickly. Great products and great service!
September 24, 2024
Unprompted review
Reply from Rubbastuff
Good to hear you like the product once the issue was sorted. Thank you very much for taking the time to review us!
Goor customer service
Needed to add something in the order and they were great at arranging this. Fast shipping and overall very happy
September 2, 2024
Reply from Rubbastuff
Great to hear. Thank you for taking the time to review us!
Reply from Rubbastuff
Thank you! And thanks for taking the time to review us!
Reply from Rubbastuff
Good to hear. Thank you for the review!
Excellent quality product at a fair…
Excellent quality product at a fair price. Very pleased.
July 1, 2024
Reply from Rubbastuff
Great to hear. Thank you!!
Reply from Rubbastuff
Ah. That's great to hear. Thank you for your support!
Positive experience
Easy ordering process and fast delivery. Not used product yet but looks to be good quality.
June 6, 2024
Reply from Rubbastuff
Hope you're enjoying using it. Thank you for the review!
Reply from Rubbastuff
Thank you for your lovely review.
Lovely picnic blanket
Lovely picnic blanket, big enough for us and the dog, cant wait to use it on our trip to Scotland
June 6, 2024
Reply from Rubbastuff
Hope you had a great trip to Scotland. Thank you for taking the time to review us!
I had no idea I needed one of these
This is such a useful little item. I got the solo thermal version because I thought I could also use it for my dog, if we're out and about in the evening and the ground is a bit chilly. The little bag is handy. The delivery was really fast. I know I'm going to use this loads.
May 13, 2024
Reply from Rubbastuff
That's great to hear. Thank you for taking the time to review us!
Quick delivery and instant friendly…
Quick delivery and instant friendly customer service when I needed help. Love the product.
May 9, 2024
Reply from Rubbastuff
So pleased to hear you love the product. And thank you for taking the time to review us!
Brilliant picnic blanket
Absolutely love my picnic blanket ! Delivery was fast and I was actually blown away by the softness and quality of the product . I just wish I’d ordered a bigger one ! Will definitely buy from here again !
April 25, 2024
Reply from Rubbastuff
So pleased to hear you like it and thank you so much for taking the time to review us!
Ideal mat for days out
This is our fourth mat. They’re all different sizes and excellent quality.
April 22, 2024
Reply from Rubbastuff
Thank you so much for your support! Wonderful feedback and thank you for taking the time to review us!
Birthday present
Purchased as birthday present for a friend. He loved it, something different and practical. Good quality and efficient delivery process.
April 18, 2024
Reply from Rubbastuff
That's great to hear. Thank you very much for taking the time to review us!
Make it bright and bold!
I loved the colours of your ponchos, however, as a biker, grey on the outside was a nono. I need to be visible to all motorists or pedestrians. From the pictures, it was not clear that the colours you were showing were only on the inside, this was confusing. Please consider bikers and get colourful on the outside. I would love to hear from you.
April 8, 2024
Reply from Rubbastuff
As an update to your feedback we have just made a brighter version:
https://rubbastuff.com/products/rain-poncho-green
------
Thank you for your review. Sorry if you didn’t feel the images were clear enough. I’ll see what I can do.
The poncho should have reflective scotchlight on the exterior but thank you for your feedback. We are looking for brighter ripstop for cyclists and will keep you updated.
Also thank you for returning the poncho, you should have received s full refund.
Great picnic mat
Easy to use website, great communication, and quick delivery! Very happy with my picnic mat and pegs, used in the garden straight away for a cuppa with dog, great for enjoying the spring sunshine despite damp lawn!
April 11, 2024
Reply from Rubbastuff
Thanks for the great feedback and for taking the time to review us! Glad to hear you're enjoying your PACMAT.
The app says it's been delivered but we…
Yesterday : The app says it's been delivered but we have not received it.
Today:It has now arrived! Thrilled with it. Packs up really small , easy to fold up again and I love the colour. I got maroon.
Thank you for your helpful service. X
April 8, 2024
Reply from Rubbastuff
So pleased to hear it arrived and you're happy with it. Thank you very much for taking the time to review us!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.