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Rubber Duckee Reviews 431

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TrustScore 5 out of 5

4.9

Record Store
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Review summary

Created with AI, based on recent reviews

Considering 147 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast delivery and the exceptional quality of the products, often highlighting items like CD sleeves and Japanese imports. Many people are impressed with the competitive pricing across a diverse range of products, finding great value for money. The service is frequently described as brilliant, with reviewers appreciating the smooth purchasing process, excellent communication, and quick dispatch. The packaging receives high praise for being sturdy, well-protected, and ensuring items arrive in perfect condition, even for international shipments. However, some customers occasionally noted minor scuffing or damage to cardboard sleeves, though this did not significantly impact their overall satisfaction. A few other people also felt that delivery could be a few days later than expected, but acknowledged this might be due to the shipping carrier.

What people talk about most

Delivery service

Consumers are highly satisfied with the delivery service, frequently praising its speed and efficiency, with... See more

Product

Clients share positive opinions on product, frequently highlighting the superb quality of items, especially... See more

Service

Reviewers mention positive feedback about service, consistently praising the great service received, often... See more

Quality

Users describe positive interactions with quality, consistently praising the superb quality of Japanese... See more

Price

Customers consistently note positive experiences with price, often highlighting very good and competitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered Tue eve, delivered Friday! Nicely packaged and the sleeves I ordered are excellent quality & perfect protection, even got a smiley face & a thankyou. Will be using RD for accessories going for... See more

Rated 5 out of 5 stars

The Rubber Duckee catalogue is diverse and in some respects pretty niche but still reasonably priced. Add to this really good communication regarding the order status and super-prompt despatch, I can’... See more

Rated 5 out of 5 stars

I’m a repeat customer having placed about 10 orders since I discovered this brilliant company. The website is easy to navigate. They have lots of quality Japanese SHM CDs as well as other great items.... See more

Rated 5 out of 5 stars

"I am absolutely delighted with these 3-inch CD wallets from Rubber Ducky. The quality is fantastic—they are the perfect fit for my mini CD collection. I was also incredibly impressed by the service;... See more

Company details

  1. Record Store
  2. CD Store
  3. DVD Store
  4. Music Store
  5. Home Audio Store
  6. Used CD Store

Written by the company

Vinyl records, CDs, cassettes, DVDs and protective media sleeves. New and pre-owned. Hard to find, rare, limited editions, coloured vinyl, picture discs, promo items and signed editions. Protect your collection with a wide range of CD sleeves, cassette sleeves, Blu-ray & DVD sleeves. Japanese quality sleeves from Nagaoka and Disk Union. CD cases and corner protectors.

Contact info

4.9

Excellent

TrustScore 5 out of 5

431 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 4 out of 5 stars

Fast delivery and decent product

Delivery was prompt, and the record itself was in excellent condition. However, the cardboard sleeve had some scuffing and damage along one edge. I wasn't buying this as a collectible, so doesn't affect me greatly, but worth bearing in mind for other buyers

February 26, 2026
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Reply from Rubber Duckee

Hi Anna,
I'm so sorry your item arrived with damage to the sleeve, that's not the standard we strive to achieve. If you contact us directly at CS@rubberduckee.co.uk with some pictures we will do our best do resolve it for you.
Kind regards,
Steve

Rated 5 out of 5 stars

Can’t fault anything

Can’t fault anything. Clear information on website. Superb packaging (the best I’ve ever had). Fine information on order and shipping.

February 17, 2026

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