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Review summary

Created with AI, based on recent reviews

Looking at 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the helpfulness of the staff and the efficiency of their interactions. Many people are very satisfied with the product quality, noting that items are often exactly as expected or even exceed their expectations. The delivery service is frequently mentioned as fast and reliable, with orders arriving quickly and often ahead of schedule. The ordering process is also described as easy and straightforward, with good communication and updates provided throughout. However, some customers were not happy with the product quality, finding it different from specifications or not what they were looking for, despite generally positive experiences with service and delivery.

What people talk about most

Product

Clients share positive opinions on product quality. Many reviewers are happy with the items they bought,... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the great, efficient, and fast... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers express delight with the... See more

Delivery service

People report positive experiences with delivery service. Customers consistently praise the speed and... See more

Order

Reviewers express satisfaction with the ordering process. Customers highlight the ease of ordering, quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service, even over the festive period when many businesses are closed. Delivery and product were outstanding and as indicated on the order. Very helpful web assist as well from service staff. Pr... See more

Company replied

Rated 5 out of 5 stars

The service from Rubberonline was great, they went oit of their way to deliver my foam tiles to me the next day ( I stay in Cape Town) because I neede them urgently for my Play Therapy practice. The... See more

Company replied

Rated 5 out of 5 stars

Rubber online has amazing products and excellent customer service. I ordered rubber mat tiles for my home gym and was delighted with how fast they were delivered and by their excellent quality. Second... See more

Company replied

Rated 5 out of 5 stars

Rubberonline was amazing to work with. Their products are very well priced and easy to order via the website. Once payment was made the order was packed and shipped very quickly. The goods arrived qui... See more

Company replied


Company details

  1. Rubber Products Supplier

Written by the company

Rubber Online is a premier supplier of high-quality rubber products in South Africa, offering a comprehensive range including sheeting, flooring, hoses, and more. Our commitment to quality and reliability sets us apart, as we source our products from reputable manufacturers to ensure durability and performance. With a user-friendly website, customers can easily browse and purchase products online, supported by our exceptional customer service and expert advice. At Rubber Online, customer satisfaction is paramount. We prioritize timely delivery and competitive pricing, guaranteeing a seamless experience for our clients. Our reputation for reliability and efficiency has made us a trusted partner across various industries, whether customers require industrial-grade sheeting or specialized hoses for automotive applications. Experience the convenience and quality of Rubber Online today. Visit our website to explore our extensive inventory and discover why we're the preferred choice for rubber products in South Africa.


Contact info

4.8

Excellent

TrustScore 5 out of 5

141 reviews

5-star
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1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

I am very happy with the service I…

I am very happy with the service I received and the items I bought are top quality. Also the delivery is fast and reliable

My company SHAUNG PTY LTD is very happy with the service 😀

April 23, 2026
Unprompted review
Rubberonline logo

Reply from Rubberonline

Hi Nhlakanipho!

Thank you so much for the great feedback. We’re delighted to hear you’re happy with the service, the quality of the products, and the fast, reliable delivery.

It’s great to know that your company is satisfied with the experience. We truly value your support and look forward to assisting you again in the future.

Rated 5 out of 5 stars

Great service and support

April 8, 2026
Unprompted review
Rubberonline logo

Reply from Rubberonline

Hi Matthew! Thanks so much for the feedback. We genuinely appreciate it! Great to hear you were happy with our service and support.

We look forward to assisting you again in the future.

Rated 5 out of 5 stars

Excellent service.

Excellent service.

April 17, 2026
Unprompted review
Rubberonline logo

Reply from Rubberonline

Hi Nolene! Thank you for the kind feedback. We really appreciate it! It’s always great to hear that our service met your expectations.

We look forward to assisting you again in the future.

Rated 5 out of 5 stars

Rubberonline

Rubberonline , is what every one expects and more, sevice out of this world and the products are of upmost quality .

April 15, 2026
Unprompted review
Rubberonline logo

Reply from Rubberonline

Hi Garth! Thank you so much for the amazing feedback! We’re thrilled to hear you had such a great experience with our service and products. Please feel free to reach out to us if there is ever anything else you require.

Rated 5 out of 5 stars

Great communication

Great communication. Product - good quality & up to the task
Highly recommended.

April 2, 2026
Rubberonline logo

Reply from Rubberonline

Hi Rashaad!

Thanks for the great feedback! We’re glad to hear the communication and product both met your expectations.

Really appreciate the recommendation!

Rated 5 out of 5 stars

Speedy delivery and good product

My order was delivered around 24 hours after it was placed. The rubber mat we had ordered for our gym looked like we had expected. In between, I received updates on what was going on. Very impressed.

April 2, 2026
Unprompted review
Rubberonline logo

Reply from Rubberonline

Hi, Hakan!

Thanks so much for your feedback! We are delighted to hear your order arrived so quickly and that the mats met your expectations. Great to know the updates kept you in the loop too.

We really appreciate your support!

Rated 3 out of 5 stars

Great service and website

Great service and website, although the product was not of quality and only have a 14 day return policy and guarantee on product

March 13, 2026
Unprompted review
Rubberonline logo

Reply from Rubberonline

Hi Ruwayda! Thanks for your kind words about our service and website. We really appreciate it.

We are sorry the product didn’t meet your expectations. That’s not what we aim for, and we’ll be sure to pass your feedback on. We also understand your point about the return window and appreciate you sharing it.

If there’s anything we can do to help further, please feel free to reach out.

Rated 5 out of 5 stars

Profissional team and client oriented…

Profissional team and client oriented :). Great stuff.

March 11, 2026
Unprompted review
Rubberonline logo

Reply from Rubberonline

Hi Mario! Thank you for your kind words! We're thrilled to hear you found our team professional and client-focused. Your support means a lot to us, and we look forward to delivering more great experiences for you in the future.

Rated 5 out of 5 stars

Quick, easy and reliable

Loved that they assisted quickly and easily no matter the request. Product was also dispatched super quickly.

March 6, 2026
Unprompted review
Rubberonline logo

Reply from Rubberonline

Hi Lizelle! Thank you for the great feedback! We're really glad to hear that the process was quick and easy for you, and that the team could assist with your requests without any hassle. It's also great to know the product reached you so quickly. We truly appreciate your support and hope to assist you again soon.

Rated 5 out of 5 stars

Great product and excellent service

Great product and excellent service. I highly recommend them.

February 27, 2026
Unprompted review
Rubberonline logo

Reply from Rubberonline

Hi Anton! Thank you for the fantastic review! We're delighted to hear that you’re happy with the product and the service. Your recommendation means a lot to us, and we truly appreciate your support. We look forward to assisting you again in the future.

Rated 5 out of 5 stars

Right product

Right product. Delivery time as promised.

February 26, 2026
Unprompted review
Rubberonline logo

Reply from Rubberonline

Hi Lebogang! Thank you for your review. We're glad to hear that you received the right product and that the delivery was on time as promised. We appreciate your support and look forward to assisting you again in the future.

Rated 5 out of 5 stars

Product is great

Product is great, website is easy and efficient, delivered ahead of time.

February 12, 2026
Rubberonline logo

Reply from Rubberonline

Hi Nolan! Thank you for the wonderful review! We're so pleased to hear that you’re happy with the product, found the website easy to use, and that your order arrived ahead of schedule. We really appreciate your support and look forward to assisting you again soon.

Rated 5 out of 5 stars
Rubberonline logo

Reply from Rubberonline

Hi Pat! Thank you for the kind feedback! We are really glad to hear that you are happy with both the product and the service. We truly appreciate your support and look forward to assisting you again in the future.

Rated 5 out of 5 stars

Your friendly quick responce on request…

Your friendly quick responce on request and orders.
Dirlivery is great.

February 16, 2026
Unprompted review
Rubberonline logo

Reply from Rubberonline

Hi Soekie! Thank you for the lovely review. We pride ourselves on quick responses and efficient delivery, so it is great to know that stood out for you. We truly appreciate your support and hope to assist you again soon.

Rated 5 out of 5 stars

I received good advise on which product…

I received good advise on which product would be best for us. Thank you for great service.

February 9, 2026
Unprompted review
Rubberonline logo

Reply from Rubberonline

Hi Sanlie! Thank you for your kind words. Providing honest and practical product advice is very important to us, so we are glad we could guide you toward the right solution. We appreciate your support and look forward to assisting you again.

Rated 5 out of 5 stars

Great Product Quality

The Hose Ramp is a truly professional item and can easily compete with overseas stuff.

January 30, 2026
Unprompted review
Rubberonline logo

Reply from Rubberonline

Hi Christoph! We really appreciate your feedback. It is great to hear that the hose ramp met your expectations and stands up to international standards. We take pride in offering professional grade products, so your comment truly means a lot. Thank you for your support.

Rated 5 out of 5 stars

The black Pilates mats that I bought…

The black Pilates mats that I bought from this company have amazing grip for my Pilates clients. They are also easy to clean and dry quickly. Fantastic quality!

February 5, 2026
Unprompted review
Rubberonline logo

Reply from Rubberonline

Hi Gabrielle! Thank you for the fantastic review. We are thrilled to hear that the Pilates mats are performing so well for you and your clients. Grip, durability, and easy maintenance are exactly what we aim for, so your feedback means a lot to us. Wishing you many successful sessions ahead.

Rated 5 out of 5 stars

Satisfied Customer

I had a satisfying experience with Rubberonline. Ordering was easy, delivered fast & I was kept updated on the proceedings of the order. I'm also very happy about the product - The Interlocking foam tiles 12mm quality!

January 28, 2026
Rubberonline logo

Reply from Rubberonline

Hi Chantel! Thank you for your kind words. We really appreciate you taking the time to share your experience. From order placement to delivery, our goal is always clear communication and efficient service, so it is great to know we delivered on that promise. We look forward to assisting you again soon.

Rated 5 out of 5 stars

Great service and feedback from order…

Great service and feedback from order to delivery.

January 28, 2026
Rubberonline logo

Reply from Rubberonline

Hi Alan! Thank you for your kind words. We really appreciate you taking the time to share your experience. From order placement to delivery, our goal is always clear communication and efficient service, so it is great to know we delivered on that promise. We look forward to assisting you again soon.

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