Rubeza Reviews 177

The company that changed my mind in my internet shopping, the real professional service and the quality of the products did not mislead me in my choice of rubeza, a rare company that I will definitely choose again in my future orders

I have no complaints everything was good here.

I got 3 seater scott collection sofa very comfortable and looking beautiful in my room. Very quick delivery and good communication. Rout tracing for delivery was very good also the delivery staff was very professional and friendly. Recommend Rubeza.

New addition of Rubeza cricket collection is looking big in size fits in reception room perfectly it was quick deal and prompt delivery performed by 2 gentlemen. It’s very professional delivery manners. Recommend rubeza.

Excellent service and good variety and very comfortable stuff

The seats I ordered came better than I expected. I'm considering re-ordering.

Best delivery! on time, good communication and very well organised.
Recommend if u looking for good quality sofas.

Excellent service, good communication and high quality product for the money.

It is amazing furniture in the world , cheap and quality… Also my wife is loved.

I ordered a 1500 mm anatolia bathroom cabinet.
They answered every question
I was really curious about.

Hi everyone, I just buying the second sofa from Rubeza and I'm very happy about the services the delivery guy very professionally everything . I definitely recommend this company " Rubeza " 10 💫

Nice company very good people and excellent sofa quality

My bathroom vanity units unit, which I have been waiting with enthusiasm, has arrived and I am very happy that it was as I expected, and also thanks for the customer service, it always answered all my problems kindly, our customers liked the products I used in our company and definitely the next order; I think to buy it again.

I am very happy to have a very high quality and comfortable sofa. the product was delivered very quickly. many thanks rubeza

The Sofia 3 seater and sofia 2 seater sofa that I was taken were better quality and very comfortable than I thought and of course the customer service I received while waiting for my products was very good, it is definitely a company that I will consider again in the future and give priority.

I purchased a two and three seater Scott sofa in petrol. Initially just the two seater sofa squeaked on one side and upon contacting Rubeza they offered a discount but now the three seater is also really squeaky (they are only a few months old). Although the sofas look nice they do not feel sturdy at all and I doubt they are going to last. I would not recommend.

Seriously in needs of someone to take ownership of customer experience and communications.
Ordered a corner/chaise sofa and they delivered the 2 wrong parts but told us they would take one away and deliver the correct one next week. The next week, 2 guys turned up saying they were here to collect are 1 part instead of delivering the other part and that the whole sofa would take another 12 weeks to come (had already waited over 12 weeks).
After 4 conversations with different staff who all said they would ask their manager and come back to us but never did, we eventually got through to management. First they said they would give us a temp sofa while we waited and a partial refund. Then they demanded the refund money back as our sofa was suddenly available. They then delivered the new part with the other part they'd taken away previously which was clearly not wrapped properly and was now scuffed and damaged. We asked for a new part and they refused but picked up the sofa and gave us a refund.
Massive waste of time and energy and one of the delivery guys was very creepy, inappropriate and made my partner feel uncomfortable. Sofa was ok but a bit underwhelming when it arrived but their service and lack of common sense made us never want to deal with these guys again.

We purchasedthe Scott sofa, chaise and ottoman in petrol.
We have had three replacements because they all squeaked (loudly). Within 2 months the fabric was starting to pile and the stuffing can be pulled out. Have since noticed the ottoman is a different colour and to top it all off it keeps giving us static shocks! Honestly, I don't think we are particularly fussy but static shocks, noisy, losing filing and mismatching colours-please think twice.
Only giving one star because communication during the initial 30 days was reasonable, became non existent after.
I do really appreciate their comments and responses here, I have emailed in reply but awaiting a response.