Rubijewelers Reviews 39

TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

This is for you folk who's very susceptible. Don't buy real jewellery if they are not from a physical store. Go find their instagram page. It has 1 follower. Also why does it share the sam... See more

Rated 5 out of 5 stars

I am always looking for stores that sell high quality and ethical/sustainable jewelry. I was excited when I saw they use only recycled gold and responsibly sourced gems.. And also carbon neutral so I... See more

Rated 5 out of 5 stars

Anna was a big help during our virtual styling appointment. I couldn't decide which studs to buy and she showed me all of the different styles up close, and also gave me the details about the gemstone... See more

Rated 4 out of 5 stars

Love the jewelry itself, the earrings I purchased are beautiful! The only problem was that one of the sets of studs did not ship until 2 weeks after the initial expected ship date. I understand that s... See more

Company details

  1. Jewellery Manufacturer

Written by the company

Responsibly sourced heirlooms, featuring the finest stones earth has to offer.


Contact info

3.1

Average

TrustScore 3 out of 5

39 reviews

5-star
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1-star

No history of asking for reviews

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Rated 1 out of 5 stars

Scam

Scam, scam, scam…, don’t waste your money and time. None of the items are real…

September 7, 2024
Unprompted review
Rated 1 out of 5 stars

Scam site

Scam site, closing down sale is fake, inferior products, fake discounts, huge markups foe the actuam materials used

August 14, 2024
Unprompted review
Rated 2 out of 5 stars

Misleading product descriptions and big markups

The "closing down sale" is just a marketing pitch. The prices are actually sold for 2-7 times of what they are worth in materials. (after the 80% discount, btw) The "14k gold" is just a tiny fraction of a gram of gold in the thin coating they put on the silver. The entire pieces are made of 925 silver (sterling silver) with a very thin layer of 14k gold. Sterling silver is 92.5% silver and 7.5% copper. Some pieces go as far as to not even be made in silver. Those that are not silver, are made of brass (copper and zinc) which is even cheaper.

The descriptions are scummy and written to deceive the seller. Let me break it down for you:

- "Since gold is one of the least reactive metals, it scratches less and doesn't wear out as easily." - less reactive does not mean less scratching. The gold coating will last you a couple weeks until seeing silver

- "Our lab-made simulated diamonds have all the radiant sparkle of natural mined diamonds, only at a more affordable price." They are selling silver jewelry with fake gemstones (moissanites) and marketing it as "simulated diamonds" / "simulated emeralds." Moissanites are completely different gemstones and a lot cheaper.
(edit: most the pieces don't even use moissanites. They have cubic zirconia, which is just worthless glass. The kind of gemstones you might find in chinese jewelry or some toys)

- "14k gold is an alloy created from solid 24k gold which is mixed with other metals to increase it's durability. For most of our pieces we've opted to use a thick layer of 14k solid gold bonded over premium jewelers grade brass or silver." - 14k gold is not really for durability but to cut down costs. this 14k gold is actually 42% copper/nickel/zinc. Also, there is no such thing as jeweler's grade silver or brass. It's regular sterling silver and cheap brass.

August 9, 2024
Unprompted review
Rated 1 out of 5 stars

SCAM!

Fake, scamming website...Don't fall for their "closing down" sale either. Waste of space for whoever is running this site. Nice one creating all those 5 star reviews as well, next time add in a few 2/3/4 stars to make it more believable not just straight 1 & 5 stars...smdh

August 4, 2024
Unprompted review
Rated 1 out of 5 stars

Fake 1 follower instagram

This is for you folk who's very susceptible.
Don't buy real jewellery if they are not from a physical store.

Go find their instagram page. It has 1 follower.
Also why does it share the same name with the official retailer Ruby Jewellers, with one letter difference?

As if they're a scam company.

Making new accounts is easy. Fake reviews are dirt cheap to create. Pay attention to the fact there's no photo. If you already bought it, see if you can call your credit card company to cancel. Be safe.

August 3, 2024
Unprompted review
Rated 1 out of 5 stars

Fake website

Fake website! This is Rubi Jewelers posing as Ruby Jewelers. I overpayed for a cheap, low quality, fake but very pretty ring. I am very disappointed. When I tracked the shipping I found that the ring shipped from China??? Beware of false websites. Rubi Jewelers is NOT Ruby Jewelers it is a fake site posing as Ruby Jewelers.

July 23, 2024
Unprompted review
Rated 5 out of 5 stars

Affordable gemstone fine jewelry

This is a newer brand for me and they have beautiful and affordable items. The packaging is also very nice and you can tell that they put care into it. I wear my ruby tennis bracelet regularly and am happy with the purchase.

September 4, 2023
Unprompted review
Rated 5 out of 5 stars

Great quality and customer service

Quality and customer service are great. I've bought multiple pieces over the past year and have done multiple exchanges and have always had a good experience. One of my bracelets broke and they even replaced it for free! The exchanges can take a couple of weeks to process if the piece needs to be made by hand but it's always worth the wait!

August 20, 2023
Unprompted review
Rated 5 out of 5 stars

My first purchase

This was my first purchase from Rubi Jewelers and I am so pleased! I love my studs and plan to buy another pair in sterling silver. So comfortable and easy to take on and off. I've even worn them to bed a few times and gotten a full night's sleep without them bothering me at all!

August 23, 2023
Unprompted review
Rated 5 out of 5 stars

Anna was a big help

Anna was a big help during our virtual styling appointment. I couldn't decide which studs to buy and she showed me all of the different styles up close, and also gave me the details about the gemstones. I ended up choosing to purchase some dainty ruby studs and they're perfect.

August 28, 2023
Unprompted review
Rated 5 out of 5 stars

I have always been satisfied

I have always been satisfied with the jewelry from Rubi Jewelers. The quality of the pieces I've ordered have been great, and always lasted a long time even when I wear them in the shower. Also they always respond quickly to my messages which is so important.

August 17, 2023
Unprompted review
Rated 5 out of 5 stars

Gorgeous responsible gemstone jewelry!

I've been shopping at Rubi Jewelers for almost 2 years now and have placed at least 3 different orders. The gemstones are always of a superb quality, and although it's possible I could find them a bit cheaper somewhere else I like how transparent they are about where the gems come from so I know that they're not supporting any unethical industry practices and I can wear them worry free.

August 18, 2023
Unprompted review
Rated 3 out of 5 stars

Had to return the bracelet I ordered

Had to return the bracelet I ordered as unfortunately it wasn't the right size for my wrist. But the team was helpful in arranging for a return and sending me a prepaid shipping label to send the bracelet back to them.

August 14, 2023
Unprompted review
Rated 5 out of 5 stars

I had a great experience

I had a great experience shopping for jewelry at their San Diego showroom. The staff was so helpful in helping me select the perfect bracelet! I love how dedicated they are to sustainability and ethical business practices and plan on making additional purchases here over the coming years.

August 5, 2023
Unprompted review

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